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Atzavara Hotel & Spa

Photo gallery for Atzavara Hotel & Spa

Front of property
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Overview of Atzavara Hotel & Spa

UNESCO Sustainable Travel Pledge

Atzavara Hotel & Spa

5.0 star property
Luxury hotel in Santa Susanna with 4 restaurants and 5 outdoor pools

8.8/10 Fabulous

15 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Avinguda del Mar 10, Santa Susanna, 08398
Main amenities
  • Daily housekeeping
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour business centre
For families
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Lloret de Mar Beach - 31 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 37 min drive
  • Santa Susanna Station - 4 min walk
  • Malgrat de Mar Station - 26 min walk
  • Pineda de Mar Station - 30 min walk

Restaurants

  • Indalo House - 6 min walk
  • El Ship - 7 min walk
  • Kings Grand Cafe - 8 min walk
  • Maui Beach Club - 11 min walk
  • La Maduixa - 16 min walk

About this property

Atzavara Hotel & Spa

Bring the kids when you stay at Atzavara Hotel & Spa in Santa Susanna and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. Other highlights at this luxurious hotel include 5 outdoor pools, a sauna and a seasonal outdoor pool.

All-inclusive

All-inclusive room rates at Atzavara Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 465 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 4 restaurants
  • 4 bars/lounges

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Lifeguard on site

What to do

  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • 20 meeting rooms
  • Conference centre (26910 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • 5 outdoor pools
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

All-inclusive

All-inclusive room rates at Atzavara Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Dining

El Mercat – On-site buffet restaurant.
Botanic – On-site restaurant. Open daily.
Ginger – On-site restaurant. Open daily.
Posidonia – On-site bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
  • Spa fee: EUR 15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 15 for children (approximately)
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The property is closed between 21 November and 10 February.

Parking

  • Uncovered self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Atzavara Hotel Spa
Atzavara Hotel & Spa Hotel
Atzavara Hotel & Spa Santa Susanna
Atzavara Hotel & Spa Hotel Santa Susanna

Frequently asked questions

Is Atzavara Hotel & Spa currently open?
The property is closed between 21 November and 10 February.
Does Atzavara Hotel & Spa offer free cancellation for a full refund?
Yes, Atzavara Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atzavara Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Atzavara Hotel & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Atzavara Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Atzavara Hotel & Spa?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Atzavara Hotel & Spa?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing is available.
Is there an on-site casino at Atzavara Hotel & Spa?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (8.4 mi) is nearby.
What is there to do at Atzavara Hotel & Spa and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Atzavara Hotel & Spa also has 4 bars and a seasonal outdoor pool, as well as a sauna and a garden.
Are there restaurants at or near Atzavara Hotel & Spa?
Yes, there are 4 on-site restaurants. Nearby restaurants include Indalo House (6-min walk), El Ship (7-min walk) and Kings Grand Cafe (8-min walk).
What's the area around Atzavara Hotel & Spa like?
Atzavara Hotel & Spa is a short 4-minute walk from Santa Susanna Station and 7 minutes' walk from Santa Susanna Beach.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Olabisi, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

nicola, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Superior experience!
What a hotel! Top service, presentation and location. Faultless.
Sash, 4-night trip
Verified Hotels.com guest review

4/10 Fair

New hotel, still smells of painting. The rooms are nice but nothing more. Toilets in the pool were horribly dirty and the food of the dinner buffet was horrible. Seems they are not ready to serve guests yet. Definitely not worth the super high price I paid for 2 nights (about 900€)
Tomer, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Zohra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Forskelsbehandling
Samlet set var det et rigtigt fint ophold, og der er ikke en finger at sætte på både rengøringen, restauranten samt servicen. Vi undrer os dog over, hvordan receptionen kun tilbød nogle gæster velkomstdrinks og vand ved udtjekning, imens andre ikke blev tilbudt dette - herunder os selv. Denne forskelsbehandling mener vi ikke hører til et 5-stjernet hotel.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alayn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kjempefint for avslapping
Kjempefint hotell for avslapping. Fint bassengområde og god frokost. Velger man et av rommene med eget basseng kan man ikke få det bedre. Beliggenheten (les Santa Susanna) er ikke bra, men kort vei inn til Blanes og Llorret de Mar. Anbefaler ingen spisesteder i Santa Susanna.
Preben, 7-night trip
Verified Hotels.com guest review