Blue Tree Resort at Lake Buena Vista

There were slight differences on our travel plans due to closures of Disney theme parks but we’re glad we stayed at Blue Tree. We had a very comfortable stay. The staffs are amazing despite of some discrepancies on our reservations. It was handled well with courtesy and professionalism. We WILL be back!!!

Shower did not work needed repair man. Hair dryer broken they replaced it Rug and couch were dirty. Very small bathrooms. One pool was closed No elevator to 3rd floor.

At first I hotel is fine me and my girlfriend went out and got food and we brought it back to the hotel to relax before we go to Halloween Horror Nights we took a quick shower or food was out when we look at our food there was like 15 cockroaches crawling on her food we spend like $70 on our food had to throw it away made a complaint to the front desk but there is no manager around to complain to every morning we had to do not disturb sign on our door every morning we got Disturbed buy room service trying to clean her room I did not I want my money back for the hotel I want it the Mind money back for the food that I lost in the money I spent on it don't leave your food laying around also the pool had more clean chlorine in it than water

The unit wasn't too clean, I killed two ants (hopefully they were ants) on the master bedrooms pillow, one of the toilets had some urine towards the bottom of the outside of the bowl with hair. The outlet in the kitchen closest to the sink was loose and came out of the outlet box when plugging in or out. The outlets in the kitchen were dirty with food spots. Carpet didn't seem vacuumed