In the heart of Krakow, Hotel Stary offers a luxurious retreat. Take in breathtaking views from the rooftop terrace, indulge in international cuisine at one of two restaurants or treat yourself to a body treatment at the spa. With free WiFi and perks like babysitting and wedding services, this hotel is perfect for couples and families alike.
Hotel Stary features a rooftop terrace and puts you only steps from Main Market Square. Guests can be pampered with deep-tissue massages at the spa, and TRZY RYBKI, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and location.
Languages
English, French, Polish, Russian, Spanish
At a glance
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Hotel size
78 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured on-site valet parking (PLN 150 per day; includes in/out privileges)
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Transfers
Airport shuttle (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Bike rentals nearby
Golfing nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Business centre
2 meeting rooms
Computer station
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
2 indoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
Dining
TRZY RYBKI – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 140 for adults and PLN 100 for children
Airport shuttle service is offered for an extra charge of PLN 120 per person (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for PLN 200 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 200 per pet, per stay
Parking
Secured valet parking costs PLN 150 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków
Frequently asked questions
Does Hotel Stary offer free cancellation for a full refund?
Yes, Hotel Stary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Stary?
Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hotel Stary?
Yes, pets are welcome, with a limit of 1 total. There's a charge of PLN 200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Stary?
Yes. Valet parking costs PLN 150 per day.
Is an airport shuttle service offered by Hotel Stary?
Yes, an airport shuttle is available. The charge is PLN 120 per person one-way.
What are the check-in and check-out times at Hotel Stary?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Stary and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel Stary also has a sauna and a steam room.
Are there restaurants at or near Hotel Stary?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Hotel Stary like?
Hotel Stary is in Kraków Old Town, a short 1-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle. Travellers say that the hotel is in a great location.
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Hotel Stary Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Square
Old town
Spa
Luxury
Building
Bar
What guests liked
The spa facilities were lovely, beautiful, and provided a truly relaxing experience with excellent massage options. (22 reviews)
Breakfast was a highlight with many guests praising its quality and variety. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
10 July 2025
Best hotel in Krakow
Excellent - Best hotel we've been to. The pool is supper cool and spa facilities were great. The only thing that could make it better would be a slightly firmer bed and pillows.
Georgina
Georgina, 2-night trip
8/10 Very good
15 July 2025
Amazing place, facilities and location are excellent, food is good also. The only issue we had was noise, the bells of the church going every hour and then a bit of music afterwards and also just noise from inside the hotel could hear people talking loudly early in the morning.
Michael
Michael, 3-night trip
10/10 Exceptional
19 July 2025
Beautiful hotel, amazing locaton
What a beautiful hotel. We stayed on the 5th floor. Location is right off the main square. Pool was wonderful after a day sightseeing. Only down side was WiFi was very poor in the part of the hotel we were in. Not sure if it’s better elsewhere in the newer bit of the. Hotel.
Kirsty
Kirsty, 3-night trip
10/10 Exceptional
3 July 2025
Nice hotel in old town
Nice hotel in old town.
The hotel staff is very helpful and does everything that we asked for.
But for a five stars hotel there are small things that are annoying, like the lack of a coffee machine or a kettle for making tea.
Susanna
Susanna, 1-night trip
10/10 Exceptional
2 June 2025
The best hotel in krakow!
Service, rooms, spa and food is top notch every time! If you like luxory and have high standards this is the hotel you choose when staying in krakow.
Monica
Monica, 3-night trip
10/10 Exceptional
22 Mar 2025
Beautiful hotel and perfect location
Verified traveller
1-night trip
10/10 Exceptional
29 May 2025
Hotel was fabulous! The staff are really accommodating and friendly. I will definitely stay here again and highly recommend to stay here. Also had one of the best massages with Julia! She is amazing!
Laura
Laura, 2-night trip
10/10 Exceptional
18 Mar 2025
Stylish hotel in a great location
Helen
Helen, 3-night trip
10/10 Exceptional
3 Mar 2025
Splendid and very satisfying stay. Highly recommended place.
DALMACIO
DALMACIO, 3-night trip
10/10 Exceptional
28 Mar 2025
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Robert
Robert, 6-night trip
10/10 Exceptional
14 Apr 2025
AMAZING hotel
Amazing decor. Very spacious with high ceilings. Best location! Its worth it!
carl
carl, 3-night trip
8/10 Very good
5 Feb 2025
Fantastic hotel so close to square friendly staff and very helpful.. spa was an added bonus really nice and breakfast was great .. would highly recommend 😊
Justine
Justine, 4-night trip
10/10 Exceptional
28 Jan 2025
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Alan
Alan, 3-night trip
10/10 Exceptional
7 Apr 2025
Hotel Stary was a fantastic hotel in a perfect position in the centre of Krakow. The staff were very helpful and accommodating.
Only change I would make is to have tea and coffee making facilities in the room. Thank you for a fantastic stay.
Alastair
Alastair, 1-night trip
10/10 Exceptional
1 Feb 2025
Excellent hotel and staff were exemplary. Spa facilities excellent
MICHAEL
MICHAEL, 4-night trip
8/10 Very good
15 Apr 2025
Stylish hotel with rooftop bar and swimming pool in the medieval basement. In the heart of the old town. Only thing missing was tea/coffee making facilities in the room
DANIEL
DANIEL, 4-night trip
10/10 Exceptional
1 Apr 2025
10/10 Attention to details
This hotel was absolutely fantastic and we travel a lot. The building is of course outstanding, but more important was attention to detail from all of the staff. (Food was fab too). 100% come back when i return.
Michael
Michael, 3-night trip
10/10 Exceptional
25 Nov 2024
Rooms were nice and spacious and staff was very nice and helpful. Great location.
Mary
Mary, 5-night trip
10/10 Exceptional
23 Oct 2024
Beautiful hotel with lovely rooms and spa!
Fayona
Fayona, 6-night trip
10/10 Exceptional
13 Sept 2024
Excellent stay.
Excellent location of hotel, very friendly and polite staff, very clean with superb facilities.
Michael
Michael, 3-night trip
10/10 Exceptional
6 Mar 2025
Fantastic hotel with a beautiful interior and spacious rooms. The SPA facilities are charming and atmospheric, making for a truly relaxing experience. The massage was incredible — a big thank you to the gentleman with the magic touch! All the staff were exceptionally polite and helpful. And the baked-in-house cake my husband ordered for my birthday was absolutely delicious.
Ewa
Ewa, 1-night trip
10/10 Exceptional
28 Dec 2024
Five Stars for Stary
A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Marc
Marc, 4-night trip
10/10 Exceptional
19 Nov 2024
A wonderful hotel
A wonderful hotel. The pool underground is amazing. close to everything.
Mark
Mark, 1-night trip
10/10 Exceptional
26 Sept 2024
The location was excellent, and the staff extremely friendly and efficient. I ate in the restaurant and the food was exceptional. I really enjoyed this hotel.
Ruth
Ruth, 1-night trip
10/10 Exceptional
7 Nov 2024
Perfect combination of high end luxury but unpretentious. One of the nicest hotels I’ve stayed in. The staff were fantastic and the hotel itself is beautifully designed.