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Novotel Wellington

Photo gallery for Novotel Wellington

Exterior
Exterior
Superior Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Reception

Overview of Novotel Wellington

UNESCO Sustainable Travel Pledge

Novotel Wellington

4.5 star property
Luxury hotel with restaurant, near Wellington Cable Car

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$158
Price available on 10/4/2023
Map
133 The Terrace, Wellington, 6011
Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Breakfast available
  • Business centre
  • Computer station
  • Daily housekeeping
  • Fitness centre
  • Near the beach
  • Restaurants and bar/lounge
  • Self parking
  • UNESCO Sustainable Property
  • Valet parking
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Wellington CBD
  • Te Papa - 3 min drive
  • Interislander Ferry Terminal - 5 min drive

Getting around

  • Wellington (WLG-Wellington Intl.) - 16 min drive
  • Paraparaumu (PPQ) - 42 min drive
  • Wellington Kaiwharawhara Station - 4 min drive
  • Wellington Ngauranga Station - 7 min drive
  • Wellington Station - 10 min walk

Restaurants

  • McDonald's - 7 min walk
  • Sierra Cafe - 6 min walk
  • Thunderbird Cafe - 7 min walk
  • Two Grey - 9 min walk
  • Cafe Kyriani - 8 min walk

About this property

Novotel Wellington

Located near a train station, Novotel Wellington is a great choice for a stay in Wellington. Guests can visit the fitness centre for a workout or grab a bite to eat at Caucus Restaurant, which serves breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, French, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 2:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (NZD 30 per night; includes in/out privileges)
  • On-site valet parking (NZD 35.00 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Fitness centre
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Korean

Room amenities

Be entertained

  • 32-inch LCD TV
  • Films for purchase
  • IPod docking station
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Caucus Restaurant – This restaurant serves breakfast, lunch and dinner.
Caucus Bar – This bar only serves light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 34 per person

Parking

  • Self-parking costs NZD 30 per night with in/out privileges
  • Valet parking costs NZD 35.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards and cash.</p>

Also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Frequently asked questions

Does Novotel Wellington offer free cancellation for a full refund?
Yes, Novotel Wellington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Wellington?
As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at Novotel Wellington on 10 Apr 2023 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Wellington?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Wellington?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Wellington?
Yes. Self-parking costs NZD 30 per night. Valet parking costs NZD 35.00 per night.
What are the check-in and check-out times at Novotel Wellington?
You can check in from 2 PM - 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Wellington and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Wellington?
Yes, there's an on-site restaurant, Caucus Restaurant.
What's the area around Novotel Wellington like?
Novotel Wellington is in Wellington CBD, a short 10-minute walk from Wellington Station and 6 minutes' walk from Lambton Quay. The local area is walkable and popular for its beaches.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jessie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
Room was very disappointing on arrival.The beverages had not been stocked up properly so we had to order room service as soon as we arrived.Not very welcoming when you have been travelling all day being tired and in need of a cup of tea or glass of water. The bathroom had stray hairs over the tiles and gave an overall grubby appearance.These were still there despite the room being serviced on our second day. No one collected the breakfast card for in room dining despite putting the card outside our door the previous afternoon.This delayed our departure as we had to go down to the dining area to order breakfast. Couldn’t put valuables in the safe as told they were no longer functioning! Parking was an absolute nightmare! Staff were however friendly and helpful throughout our stay. Considering the room rate for this hotel, it does not give value for money. This was our second stay here and the level of customer service has certainly deteriorated since our last stay. Such a shame as we expected more.
Debra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheila, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel. Central location, clean tidy and modern rooms. Restaurant looks a bit dark and gloomy. Room service great. Staff really helpful. Recommend.
Verified Wotif guest review

10/10 Exceptional

Denise, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely and clean view location excellent
Jodi, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Garry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly helpful staff.
Marsha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Have stayed here many of times and will continue to do so. Nice rooms, coean and tidy. Very helpful staff.
Verified Expedia guest review