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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Unwind in paradise with rejuvenating spa treatments, exhilarating water sports activities by day followed by sunset concerts under starry skies.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

Aerial view
Couples treatment room(s), sauna, hot tub, steam room, body treatments
View from room
Ocean Front Junior Suite Double
View from property
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry facilities
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$1,045
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Swim Up Suite King

Ocean View Swim Up Suite King

Ocean View Swim Up Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 79 sq m
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Junior Suite King

Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 61 sq m
  • Sleeps 2

View all photos for Ocean View Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Ocean Front Luxury Suite King

Ocean Front Luxury Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Ceiling fan
  • 71 sq m
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Hypo-allergenic bedding
  • 124 sq m
  • Ocean view
  • Sleeps 2

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About the area

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 15 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • Chac Mool Beach - 18 min walk
  • Forum Beach - 2 min drive
  • Tortuga Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Tulum Intl. Airport (TQO) - 151 min drive

Restaurants

  • ‪Snack Grand Park - ‬9 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Bubba Gump Shrimp Co. - ‬2 min walk
  • ‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

At Hyatt Zilara Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. La Adelita Cantina, one of 6 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 5 bars/lounges, a beach bar and a health club. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Japanese, Korean, Spanish

At a glance

DONE

Hotel size

    • 307 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Pilates classes
  • Racquetball/squash
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table football
  • Golfing nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (6781 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita Cantina – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Maria Marie – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Punta Vista – This beachfront restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Spice – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Cancun - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hyatt Zilara Cancun - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Zilara Cancun - Adults Only - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hyatt Zilara Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are both nearby.
What is there to do at Hyatt Zilara Cancun - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes Pilates, racquetball/squash and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hyatt Zilara Cancun - Adults Only - All Inclusive also has 5 bars, a sauna and a steam room, as well as beach cabanas, a picnic area and a garden.
Are there restaurants at or near Hyatt Zilara Cancun - Adults Only - All Inclusive?
Yes, there are 6 on-site restaurants, featuring al fresco dining and Mexican cuisine.
Does Hyatt Zilara Cancun - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Hyatt Zilara Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hyatt Zilara Cancun - Adults Only - All Inclusive like?
Hyatt Zilara Cancun - Adults Only - All Inclusive is a short 15-minute walk from La Isla Shopping Mall and 18 minutes' walk from Chac Mool Beach. Travellers love the property's prime location.

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Best Underrated Resort Ever!
I am a frequent traveler to the Caribbean, South America, Europe and the U.S., and in all my experiences, no resort has come close to the experience I experienced at the Hyatt Zilara Cancun! The duty of care put into each event and guest experiences should be studied! I do not believe the guests that stayed during my stay appreciated the experience that the staff provided! Mauri, Alberto, Mateo, Victor and Ernesto provided top notch services for the pool and cabana service! Victor went above and beyond and we were so appreciative of him! Carmillo's hibachi performance was out of this world and so entertaining! The concierge ladies and Rosa Rueda provided exceptional check-out services and made it hard for us to want to leave! Lastly, Evelin Garcia is such an asset to this resort, she was hands on and ensured quality and care was given to us and for that I will onl come back if she is still there!
Miyesha, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful service
So many details were handled so beautifully. The spa was wonderful.
Jessica, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mehrdad, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay. Fantastic staff. Fantastic hotel.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for adult vacation!
This hotel is the best in the area if you are traveling with adults. The staff was amazing and the property was well maintained. We loved it
Asim, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Experience
The most amazing place ever! Super fun pool, beach and parties! You should book this for a fun couples get a way!!
Geoff, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Freddy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHIGERU, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xiaopeng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

O hotel é maravilhoso
Luanne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saori, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible Stay!!
One of the best experiences ever. This hotel was absolutely amazing. Staff was the best and the room was terrific!! Will definitely be coming back!!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YOUNG JIN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
We had the best time and will surely come back. The staff was great. The room very comfortable. Overall wonderful stay.
Lily, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect! Very pleasant stuff, room ( suite ) was fantastic, food was excellent
Zoran, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staffs service is excellent
Hyunok, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rhea ann, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The whole experience was great!!
Brian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maita, 3-night trip
Verified Expedia guest review

8/10 Very good

Rooms are out dated
Juan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shinji, 3-night trip
Verified Expedia guest review

10/10 Exceptional

WE ARE IN LOVE WITH THIS PLACE. The staff was AMAZING. THE FOOD UNBELIEVABLE. This was the best place to stay and i’m so happy we chose it. I cannot shut up about the staffing because they would go ABOVE AND BEYOND. No matter the time, place, etc THEY WERE AMAZING!
Abril, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it!
Lindsay, 5-night romance trip
Verified Expedia guest review