Horrible is an understatement!!!! The room stated a family of 5. Had one queen bed and a small pull out sofa! That was it. The sofa was only a love seat, so you could image the size. It barely sat two people comfortably.. how they expected three to sleep was insane. The bed was additionally uncomfortable and even though it states it’s a queen, I could swear it was a full!! Aside from that, our room door would not lock, at all. If the door was open you could simply push it open to get in. There was more than one guest I heard complaining about that. Something about that seemed very strange. If someone just checked out I’m assuming they as well would have had the same issue. When the person arrives to fix it, he only came with one screw driver. He went straight for the door lock plate, took it off and turned it upside down. Which makes me think this is a scam they have going to steal from people. Our pull out sofa had no sheets on it or pills. We had only three pillows and one blanket in total for the room. Again…. We booked for a family of 5!! After one of the most uncomfortable nights sleep, we went down to breakfast where they had NO FORKS!! They stated they had run out. The entire experience was terrible. They run their hotel like a cheap side show.