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ANA Crowne Plaza Narita, an IHG Hotel

Photo gallery for ANA Crowne Plaza Narita, an IHG Hotel

Exterior
Indoor pool, pool loungers
Exterior
Premium Room, 2 Single Beds (Airport View) | Premium bedding, down duvets, in-room safe, desk
Bar (on property)

Overview of ANA Crowne Plaza Narita, an IHG Hotel

ANA Crowne Plaza Narita, an IHG Hotel

4.0 star property
4-star hotel in Narita with 3 restaurants and spa
8.2 out of 10 Very good
8.2/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Naritasan Shinshoji Temple - 7 min drive

Getting around

  • Tokyo (NRT-Narita Intl.) - 3 min drive
  • Ibaraki (IBR) - 77 min drive
  • Narita Airport Terminal 2 Station - 3 min drive
  • Higashi-Narita Station - 4 min drive
  • Narita Shibayama-Chiyoda Station - 6 min drive
  • Free airport shuttle

Restaurants

  • 一天門成田空港LCCターミナル店 - 2 min drive
  • フレッシュネスバーガー - 2 min drive
  • 宮武讃岐うどん 成田空港第3ターミナル店 - 2 min drive
  • Karakurenai - 20 min walk
  • すき家 - 20 min walk
Map

About this property

ANA Crowne Plaza Narita, an IHG Hotel

Located only 1.7 mi (2.7 km) from the airport, ANA Crowne Plaza Narita, an IHG Hotel offers a free shuttle (available at scheduled times). Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, aromatherapy or reflexology. An indoor pool, a health club and a 24-hour fitness centre are other highlights at this upmarket hotel. The helpful staff and airport get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 390 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 400 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 6:30 AM to 10:30 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Meeting rooms
  • Computer station
  • Conference space (5813 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

レストランカフェ「セレース」 – On-site restaurant.
鉄板焼「菜里多」 – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
スカイダイニング「彩風」 – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2600 for adults and JPY 1300 for children
  • Early check-in can be arranged for an extra charge of JPY 6050 (subject to availability)
  • Late checkout can be arranged for an extra charge of JPY 6050 (subject to availability)

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Children & extra beds

  • Rollaway beds are available for JPY 3000.0 per night

Parking

  • Self-parking costs JPY 400 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

Does ANA Crowne Plaza Narita, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Narita, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ANA Crowne Plaza Narita, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ANA Crowne Plaza Narita, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at ANA Crowne Plaza Narita, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at ANA Crowne Plaza Narita, an IHG Hotel?
Yes. Self-parking costs JPY 400 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by ANA Crowne Plaza Narita, an IHG Hotel?
Yes, a free airport shuttle is available from 6:30 AM to 10:30 PM at scheduled times.
What are the check-in and check-out times at ANA Crowne Plaza Narita, an IHG Hotel?
You can check in from 3 PM - midnight. There's a charge of JPY 6050 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of JPY 6050 (subject to availability). Express check-in and check-out are available.
What is there to do at ANA Crowne Plaza Narita, an IHG Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Narita, an IHG Hotel also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near ANA Crowne Plaza Narita, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

R&R for R and R
Easy checkin. Staff communicated well and were helpful and friendly. Restaurant (ground floor) obviously popular yet provided prompt service. Room very acceptable, clean with all requirements. Would happily stay again.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean with an odd smell
The room looked clean but had a funky smell
Yvonne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sumiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Qiongdi, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharyon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Linn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Long wait for check-in, one pillow and only 1 restaurant open.
Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

6/10 Good

Economic hotel close to Narita Airport
The property was located close to Narita Airport in Tokyo and served its purpose for a 1 night layover. The hotel was relatively clean and efficient, but somewhat outdated. Tile grout in the shower needed to be sanitized. Price was right and breakfast was included.
1-night trip
Verified Hotels.com guest review