In the heart of Cardiff, Mercure Cardiff North Hotel offers a tranquil retreat with its garden and The Bay Restaurant serving dinner. Stay active at the 24-hour gym or connect with in-room WiFi, and enjoy perks like bike rentals and luggage storage. Guests rave about the helpful staff.
The Gate Arts and Community Centre - 7 min drive - 3.7 km
Cardiff Golf Club - 13 min drive - 8.3 km
Getting around
Cardiff International Airport (CWL) - 38 min drive
Bristol International Airport (BRS) - 65 min drive
Heath High Level Station - 5 min drive
Heath Low Level Station - 5 min drive
Birchgrove Station - 7 min drive
Restaurants
McDonald's - 2 min drive
Costa Coffee - 3 min drive
Greggs - 2 min drive
Mitch's Kitchen - 2 min drive
Domino's Pizza - 3 min drive
About this property
Mercure Cardiff
Mercure Cardiff puts you within a 10-minute drive of Cardiff Castle and Principality Stadium. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Bay Restaurant, which serves dinner. Other highlights at this Art Deco hotel include a bar/lounge and a garden. Fellow travellers love the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
132 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls and off-lead area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured uncovered on-site self-parking (GBP 10.00 per night)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children's menu
What to do
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Bike hire
Facilities
1 building/tower
Built in 1971
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
24-hour fitness centre
Bike parking
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Hardwood flooring in public areas
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
20 bedrooms
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Free cot/infant bed
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
The Bay Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12.50 to 14.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Uncovered self-parking costs GBP 10.00 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from Visit Wales.
Also known as
Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff
Frequently asked questions
Does Mercure Cardiff offer free cancellation for a full refund?
Yes, Mercure Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Cardiff?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Mercure Cardiff?
Yes. Self-parking costs GBP 10.00 per night.
What are the check-in and check-out times at Mercure Cardiff?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Cardiff?
No, this hotel doesn't have a casino, but Les Croupiers Casino (11-min drive) is nearby.
What is there to do at Mercure Cardiff and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Enjoy amenities such as a 24-hour fitness centre, a picnic area and a garden.
Are there restaurants at or near Mercure Cardiff?
Yes, there's an on-site restaurant, The Bay Restaurant.
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Reviews
Mercure Cardiff Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.8
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were good, hot, and plentiful with a wide choice. (43 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Lobby
Bed
Location
Parking
Bathroom
Food
Shower
Reviews
Verified
8/10 Very good
27 Feb 2026
Room was very comfortable. Great to be able to check-in early and departure being 12 noon. Towels were changed daily which was lovely.
Christine
Christine, 2-night trip
Verified
8/10 Very good
17 Mar 2026
The staff were lovely and attentive. Our room was spacious and in good condition, with almost everything we needed. There is a bus stop into the city centre nearby which was helpful for us. We enjoyed breakfast too. The coffee pod machine in our room was leaking, and we were onky provided with decaf pods which was a shame. There was also only one robe provider despite it being a booking for two people.
Bethan
Bethan, 2-night trip
Verified
2/10 Poor
27 Feb 2026
Room - nice and big and clean.
Staff - ignorant and incompetent, food (after a 40 minute wait) awful, beer - (when you get served) overpriced.
Local food delivery service - very good.
Liam
Liam, 4-night trip
Verified
10/10 Exceptional
3 Dec 2025
Lovely stay ,front of house staff very pleasant, waited in main reception area which was very nice and cosy , room very spacious and clean , all you can eat breakfast was super
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
11 Oct 2025
Nice clean room, friendly staff
Christine
Christine, 2-night trip
Verified
10/10 Exceptional
2 Sept 2025
Lovely 1 night stay
Perfectly located for us, good facilities, comfortable and friendly staff
Sandra
Sandra, 1-night trip
Verified
6/10 Good
15 Feb 2026
Moldy areas of window frame and the place smells musty as soon as you walk in. My son was having coughing fits.
Staff was mediocre (I get that English people aren't as warm and fuzzy as other people, but...I didn't feel like anyone was happy we were spending money there).
Great price, though, and beds are 8/10 comfy.
Misty
Misty, 2-night trip
Verified
8/10 Very good
28 Nov 2025
The staff were very friendly and helpful and the room was comfortable and clean. I would have liked more pillows is my only criticism. We only stayed one night and we didn't eat but from our short stay I would recommend the Mercure.
Claire
Claire, 1-night trip
Verified
8/10 Very good
6 Oct 2025
Lovely staff helpful
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
26 July 2025
Lovely staff and great to get around easily located my room friendly staff
Adam
Adam, 1-night trip
Verified
6/10 Good
1 Feb 2026
The room was cold and unheated upon arrival and it took a long time for the heater, (which had no instructions) to take the chill off. Outside temp was about 5 degrees. There was also only one pillow per person provided. We requested an additional heater and pillows for the second night. Other guests had the same issues. Nonetheless, staff were very helpful and courteous, breakfast options were good and beds were comfy.
Robert
Robert, 2-night trip
Verified
8/10 Very good
30 Oct 2025
Late Check in wasn't any issues. Room was okay ensuite can do with a refurb n upgrading. Breakfast was good.
Vincent
Vincent, 1-night trip
Verified
10/10 Exceptional
12 Dec 2024
Great hotel
Great service warm clean room excellent food very enjoyable stay
joseph
joseph, 1-night trip
Verified
8/10 Very good
22 Oct 2025
Good for a business stay. Room was well appointed and clean. Better lighting to work by would be useful. I didn’t have breakfast.
Jane
Jane, 2-night trip
Verified
10/10 Exceptional
30 Nov 2024
Beautiful interior, lovely rooms and a great selection at breakfast.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
3 May 2025
Great staff at the bar!
angharad
angharad, 3-night trip
Verified
10/10 Exceptional
28 Nov 2024
Everything was fantastic comfy bed excellent food staff were very helpful
Pamela
Pamela, 2-night trip
Verified
10/10 Exceptional
16 Dec 2024
Friendly, comfortable hotel, with excellent facilities.
John
John, 1-night trip
Verified
8/10 Very good
29 Dec 2024
Lovely and comfortable and very convenient location for our needs.
Sandra
Sandra, 3-night trip
Verified
8/10 Very good
26 Nov 2024
Good breakfast very good room
Michael
Michael, 1-night trip
Verified
8/10 Very good
14 Feb 2025
Good hotel in great location. The staff was very friendly and helpful.
Marcel
Marcel, 1-night trip
Verified
10/10 Exceptional
1 Mar 2025
Great stay comfortable and clean room 10/10 recommended
Mustafa
Mustafa, 3-night trip
Verified
10/10 Exceptional
25 Nov 2024
Easy check in and polite helpful staff. Nice room comfortable stay
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
13 Aug 2024
Not the first time we’ve stayed here , good easy access into Cardiff
Colin
Colin, 2-night trip
Verified
10/10 Exceptional
24 July 2025
The two female receptionists were both friendly and helpful.