Located in the heart of Cardiff, Mercure Cardiff Holland House Hotel & Spa offers an upscale retreat with a spa, indoor pool, and gym. Relax at the bar or indulge in delicious meals at Urban Bar & Kitchen. With helpful staff and free WiFi, this hotel is a haven for those seeking comfort and convenience.
Cardiff International Airport (CWL) - 30 min drive
Bristol International Airport (BRS) - 75 min drive
Cardiff Queen Street Station - 5 min walk
Cathays Station - 14 min walk
Cardiff Central Station - 18 min walk
Restaurants
Caffè Nero - 4 min walk
Flute & Tankard - 5 min walk
200 Degrees Coffee Shop - 5 min walk
Heavenly Desserts - 5 min walk
The Central Bar - 5 min walk
About this property
Holland House Hotel Cardiff By Sunday Former Mercure Hotel
When you stay at Mercure Cardiff Holland House Hotel & Spa, you'll be a short five-minute drive from Principality Stadium and Cardiff Castle. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English, French, Hungarian, Polish, Spanish
At a glance
Hotel size
172 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 21.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10 AM
Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Pool fee: GBP 10.00 per person, per night
Spa fee: GBP 10.00 per person, per night
Hot tub fee: GBP 10.00 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self-parking costs GBP 21.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 9:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Barclaycard
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
Also known as
Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Former Mercure Hotel Hotel
Frequently asked questions
Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?
Yes. Self-parking costs GBP 21.00 per day.
What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Mercure Cardiff Holland House Hotel & Spa?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain climbing and sailing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an on-site restaurant, Urban Bar & Kitchen.
Does Mercure Cardiff Holland House Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Cardiff Holland House Hotel & Spa like?
Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 18 minutes' walk from Principality Stadium. Our travellers say that the local area is very central.
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Holland House Hotel Cardiff By Sunday Former Mercure Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Mar 2025
Great hotel ,
Lovely hotel, excellent selection for breakfast, helpful staff, secure parking
graham
graham, 2-night trip
10/10 Exceptional
23 Feb 2025
The ataff were incredibly friendly, the overall atmosphere of the hotel waa lovely, and the add ons as it was out anniversary were very kuch appreciated.
Garin
Garin, 1-night trip
10/10 Exceptional
7 Mar 2025
Mecure Holland House
Very welcoming and friendly
Nothing was a bother
Louise
Louise, 1-night trip
10/10 Exceptional
13 Dec 2024
Great stay once again! Lovely facilities, big rooms, I’ve always enjoyed my stays here
Natalie
Natalie, 1-night trip
4/10 Fair
17 Mar 2025
2am fire alarm false alarms
Rude door staff
Unmanned reception desk
Not enough staff for what must have been a very busy weekend
Twin beds with less than 30cm between them
With a 2 night stay costing £800 I would expect so much more
Ian
Ian, 2-night trip
10/10 Exceptional
8 Dec 2024
Lovely hotel and staff
Emma
Emma, 1-night trip
10/10 Exceptional
19 Jan 2025
A nice hotel in Cardiff
Dry nice room but the bathroom needs fixing
Jwamer
Jwamer, 1-night trip
10/10 Exceptional
2 Feb 2025
A yes from us!
Amazing stay again at the Mecure. Very busy but didn’t make any difference!
We’ve been here a few times now. The amazing staff and the spa is defo a place to relax and enjoy whilst at the hotel.
Sarah
Sarah, 1-night trip
4/10 Fair
2 Mar 2025
Pay per use facilities
The hotel is nice enough. It’s a 5 minute walk from the city centre. However, as with many Mercures I’ve stayed at, there was not enough parking so I had to go to an NCP.
Also they advertise as having a pool and a gym - but you gotta pay extra to use it which seems a bit off for residents and something I’ve never come across before.
Long wait to check in and out.
Patrick
Patrick, 1-night trip
10/10 Exceptional
27 Oct 2024
Very good value for money for the location
Sarah
Sarah, 2-night trip
10/10 Exceptional
12 Dec 2024
Very nice hotel
Very nice
Johanna
Johanna, 3-night trip
10/10 Exceptional
9 Dec 2024
Always good!!
Always a good stay, great service and hotel
kristian
kristian, 1-night trip
10/10 Exceptional
10 Nov 2024
Very good location and close to many facilities
Mark
Mark, 2-night trip
10/10 Exceptional
15 Dec 2024
Quality
Great hotel, awesome location, and amazing room - very good value for money
Richard
Richard, 1-night trip
10/10 Exceptional
18 Nov 2024
A wonderful hotel with friendly and professional staff and great facilities including the pool and spa.
Our room was excellent.
stuart
stuart, 1-night trip
8/10 Very good
1 Dec 2024
Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
14 Oct 2024
Excellent hotel and will return again
Michelle
Michelle, 2-night trip
8/10 Very good
22 Dec 2024
Lovely place to stay, wasn’t happy with paying £10 each to use the swimming pool when we had already paid to stay the night. Otherwise the stay was lovely.
Verified traveller
1-night trip
10/10 Exceptional
20 Oct 2024
Very spacious room at only £90 a night. Comfy beds, nice bathroom, spa facilities are wonderful!
Chelsea
Chelsea, 1-night trip
10/10 Exceptional
11 Nov 2024
very comfortable nice big rooms
tasha
tasha, 2-night trip
10/10 Exceptional
8 Dec 2024
very spacious room and bathroom. Comfortable pillows and good quality decor/fittings.
Didn't use the bar or restaurant so can't comment there.
Staff friendly.
Fiona
Fiona, 1-night trip
8/10 Very good
1 Dec 2024
Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stephanie
Stephanie, 1-night trip
8/10 Very good
17 Dec 2024
The hotel was very freshly decorated, with some lovely but not excessive amounts of Xmas decs. The room was generously sized, warm and had everything we needed. However on the second day no room service happened, so we had to ask for the minimum of towels and tea tray top up. Staff were all very pleasant and breakfast was very good too. All in all a very good, reasonably priced place to stay.
Linda
Linda, 2-night trip
10/10 Exceptional
31 July 2024
Very friendly staff, spacious rooms, great facilities!
Rebecca
Rebecca, 1-night trip
8/10 Very good
19 Nov 2024
Overall very good, all very clean and tidy. And very well presented. Just a pity you have to pay for parking.