Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Guests will receive smart lock details
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (2 total, up to 34 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Secured covered on-site valet parking (USD 47 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Canopy by Hilton New Orleans Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Jan 2025
roeisha
roeisha, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Jan 2025
We were disappointed in the lack of refrigerator in the room. Staff did accommodate our needs and we were able to store our food items in the hotel kitchen.
Robert
Robert, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
A delightful day, with a special thank you to Miss Lala.
kathleen
kathleen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Trey
Trey, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2024
Not ideal, not the worst!
Check in was slow, unresponsive and impersonal.
Kirk
Kirk, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Loved it!
Absolutely loved my stay! I especially loved that there was a direct number to text for anything we needed during our stay.
Jonjerica
Jonjerica, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Very Pleased!
Matthew
Matthew, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Taylor
Taylor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Shayla
Shayla, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
6/10 Good
10 Dec 2024
Was completely underwhelmed by the property. Concrete floors in my room look dirty room had a bit of a musky smell. It took 10 minutes for the hot water in the shower, constantly running to get hot. Overall, would not stay there again nor would I recommend
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Kiara
Kiara, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Sheretta
Sheretta, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Dec 2024
It was okay no fridge nor microwave in room
Tobiaa
Tobiaa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Latonsha
Latonsha, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
Stephfon
Stephfon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Close to the Superdome
We got a room for one night. It was easy to check in and out. They have a nice little bar in the lobby and a small restaurant. The rooms were modern and clean. We enjoyed our stay!
Emily
Emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
A Satisfied Saint
This was a very nice, reserved hotel. It’s extremely clean; great hospitality and conveniently located where you can walk or run to all the marvelous spots in NOLA. What an amazing way to celebrate my birthday for four days and attend the Saints v. Browns game. WhoDat, we’re heading back home to Texas.
Terha
Terha, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Arianna
Arianna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Great Girls Trip
Great stay, love the location and the food at Ginger Roux was tasty. The guest services staff was top notch and very helpful throughout my stay. The digital key through the Hilton app was hit or miss for the elevator that would be my only complaint.
Denver
Denver, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Daryl
Daryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Javaris
Javaris, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Kita
Kita, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
This hotel was great! it was a great location. The entire staff was very friendly and helpful.