L' hotel Causeway Bay Harbour View

The gym was unusable due to the mouldy smell which was clearly evident as soon as you walked in the front door. It was small and not well equipped anyway.

Location convenient for public transport hotel room size is reasonable beds a bit firm for me Swimming pool and roof top closed cannot use during stay Only one restaurent not much choice quality of buffet breakfast average can be better food Placed near the lift area not too appealing

Dirty room, Hair in the bathroom, dirty tiles, old towels with stains on them, rock hard bed, no iron or iron board and when requested 3 times still didn't bring to the room, no harbour view as stated on the website. Any room wouldn't have had harbour view as buildings in the way, terrible breakfast. This should not be rated as a 4 star hotel.

Great location

Nil

Good location and quiet

Nice and convenience place, Good to have Sauna. Wonderful!!

A Hotel with high CP value. Near MTR and shopping centres. Good food. Helpful staff.

The room was pleasantly big for a hotel room in HK. There was a king size bed and a sitting area with a table and two chairs. A large closet and a big bathroom! The location is excellent as it is just across from Tin Hau subway train station. Lots of restaurants and a minute away from Victoria Park.

There are no difference in Deluxe and Standard other than you may have breakfast. Deluxe rooms do not come with harbour views nor are they any bigger or nicer. Beds were very firm and the room was quite old. Tiles were broken in the bathroom, the bath tub drain kept clogging. Worse of all the whole piping of the bathroom sink fell off on the day of my wedding so getting ready was a nightmare. They did not fix it and i had to move to another room to get ready- which was a smoking room. Not how i thought i would start my wedding day prep. The evening we got married we were promised a upgrade which was lovely, but when we got to our rooms, it was the standard room with no view and actually a smaller bathroom than before. After chatting to reception about our concern, the staff lost his patience with us, and became very rude. Not impressed with his attitude or the customer service of the hotel. The hotel did not care that we had our whole wedding party stay and we occupied several rooms during a time where occupancy was very low. We just wanted to be treated nicely as it was our wedding day after all but was disappointed. Due to low occupancy the hotel was fairly cheap but for its standard prices charged i would have been extremely outraged by service and comfort.