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Vincci Saphir Palace & Spa

5.0 star property
Upmarket beach hotel with spa, near Yasmine Hammamet
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vincci Saphir Palace & Spa

Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps
Non-Smoking
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
For families
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
The price is AU$211
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Pool View

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Premium bedding
Bathrobes
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Pool View

Premium bedding, minibar, in-room safe, desk

Single Room, Pool View

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Premium bedding
Bathrobes
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Triple Room, Pool View

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Premium bedding
Bathrobes
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Separate bedroom
Premium bedding
Bathrobes
Separate bath and shower
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Triple Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Premium bedding
Bathrobes
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Premium bedding
Bathrobes
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room, Sea View

Premium bedding, minibar, in-room safe, desk

Single Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2019
Premium bedding
Bathrobes
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About the area

Map
Boulevard 7 Novembre, Yasmine, Hammamet, 8052

What's nearby

  • Carthage Land - 6 min walk - 0.5 km
  • Casino La Medina - 6 min walk - 0.6 km
  • Yasmine Hammamet - 11 min walk - 0.9 km
  • Port Yasmine - 13 min walk - 1.2 km
  • Yasmine Beach - 18 min walk - 1.6 km

Getting around

  • Enfidha (NBE) - 32 min drive
  • Tunis (TUN-Tunis - Carthage Intl.) - 61 min drive

Restaurants

  • ‪Café Oum Kalthoum - ‬6 min walk
  • ‪Kitchenette - ‬8 min walk
  • ‪Cafe El Bey - ‬6 min walk
  • ‪la perla beach - ‬11 min walk
  • ‪El Khima Mehari Golden Yasmin El Hammamet - ‬9 min walk

About this property

Vincci Saphir Palace & Spa

Vincci Saphir Palace & Spa offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Yasmine Hammamet. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Yasmine, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a sauna.

All-inclusive

All-inclusive room rates at Vincci Saphir Palace & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German

At a glance

Hotel size

  • 236 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Express check-in available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Bowling alley

What to do

  • Tennis
  • Fitness classes
  • Volleyball
  • Bowling alley
  • Motor boating
  • Waterskiing
  • Windsurfing
  • Shopping
  • Private beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Dining

Yasmine – This restaurant serves breakfast and dinner.
Le Voile d or – This restaurant only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 29 October until 30 June.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A deposit is charged to guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.
Please note that the hotel policy is that appropriate swimwear must be worn in the outdoor swimming pool. Any other clothing, including pants, t-shirts, long dresses, and burkinis, are not allowed.
Outside food and drinks is not permitted on the premises.

Also known as

Iberostar Palace
Iberostar Saphir
Iberostar Saphir Palace
Iberostar Saphir Palace Hammamet
Iberostar Saphir Palace Hotel
Iberostar Saphir Palace Hotel Hammamet
Saphir Palace
Accor Saphir Palace Hammamet
Saphir Palace Hotel Hammamet
Saphir Palace Hotel
Saphir Palace Hammamet
Sofitel Hammamet
Hammamet Sofitel
Saphir Palace Spa

Frequently asked questions

Does Vincci Saphir Palace & Spa offer free cancellation for a full refund?
Yes, Vincci Saphir Palace & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vincci Saphir Palace & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Vincci Saphir Palace & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Vincci Saphir Palace & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Vincci Saphir Palace & Spa?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Vincci Saphir Palace & Spa?
No, this hotel doesn't have a casino, but Casino La Medina (6-min walk) is nearby.
What is there to do at Vincci Saphir Palace & Spa and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and motor-boating and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, bowling and volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Vincci Saphir Palace & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Vincci Saphir Palace & Spa?
Yes, there are 2 on-site restaurants.
Does Vincci Saphir Palace & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vincci Saphir Palace & Spa like?
Vincci Saphir Palace & Spa is a short 11-minute walk from Yasmine Hammamet and 6 minutes' walk from Carthage Land.

Vincci Saphir Palace & Spa Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Good

Did not like not cleaning the room every day and elevators out of order
Ali, 2-night trip
Verified Expedia guest review

2/10 Poor

a terrible stay and an ugly hotel
the hotel had no air conditioning. it didn't work at all. not great when it's in the 80's (high 20's C) at night. I asked for someone to fix it, the staff said all rooms are like this. In the advertisement they said they did have air conditioning. It was also a dirty hotel room that wasn't well laid out. I'd advocate avoiding this place.
Kyle, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel affected by challengin
Stayed here before. Lovely spacious room and bathroom. Not as thoroughly cleaned as I woud have expected for a 5* as evidenced by hairs in bathroom and shower and sand on console table and floor. Staff generally ok and friendly but not as warm/attentive as in some other local hotels. Reasonable and fairly standard meal selection. Good salads and some freshly cooked foods (grilled fish, pizza, pasta omelettes etc.) Limited 'animation' more suited to couples seeking a quiet break than families with young children. Would stay again
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Nadhir, 4-night trip
Verified Expedia guest review

6/10 Good

This is not a 5 star hotel.
The food for breakfast was limited and not good. The restaurant was not clean, no AC,flies arpund the food, dust on windows, cabinets, vases, dirty table clothes, plastic caps, no spoon available. Juice was not fresh. The first room we got was a work in progress. Doety and damaged curtains, dirry sheets, toilet not cleaned, towel on the floor, mini fridge on the floor, dirty Windows, 2 exteas twin beds were in tje room, and.no shower..we did ask them to give us another room...the other room was cleaner a little bit, but there were no rowels until we asksd for them. Please check hotels nwforw you gibe wrong infos to people
Bahia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mourad, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay! I have visited Hammamet many times having lived in Tunisia now for more than 3 years and this is one of my top hotels. Hotel staff was friendly and welcoming. The room had a beautiful view of the sea and is steps away from its private well kept beach. The breakfast was good as well. Its also only a short walk to the marina where you can find cafes and restaurants. The pool was also big and clean.
1-night trip
Verified Expedia guest review

8/10 Very good

Not a 5 stars hotel. Maybe a 3 1/2 or 4
Our friends went to this hotel for their honeymoon 5 years ago and recommended it. They were as disapointed as we were when they realised nothing had been updaded in 5 years. There was a tear in the (outdated)curtains and stains on the towels. It wasn't dirty, the rooms were spotless. But it wasn't the 5 stars hotel that it was back then. We had a room with sea view and weren't disapointed by that. The food was excellent. We were expecting wifi in the lobby only(as advertised) but it was available in both of our rooms. Their private beach was super clean.
Sonia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not comfort
Noisy at the room the floors are marble so whenevee other rooms move chairs noise can be heard easily & cairtins are not coverd with black out that prevent light at the room.
HAMAD, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel experience so far
The hotel is so over priced for its services and quality. At least you would expect a bottle of water at your suite upon check in. AC wasn't working properly, room safe not working, paid for dinner and was informed that I had to pay extra for any drink, including water.
Angry guest, 1-night trip
Verified Expedia guest review

6/10 Good

3 stars
Not bad nice beach no activity in September a lots of Algerians tourists very noisy and disrespectful
Verified Expedia guest review

6/10 Good

Ok overall
Not bad ,no bathroom at the beach ,no water to wash your feet from sand ,air condition is shut off in all rooms in September it's 85 deg !!!! I guess they wanna safe money on electricity ,the pool tile is very slippery, the pool is old ,need TLC !! 0 activities what so ever ,same music at the reception for 3 days slow sad piano music ,super boring and sad ...the food was ok the first night but not the second it was kind of cheap /restaurant stuff are friendly except the omelette dude who was complaining that he is not getting paid enough to do his job ..also this hotel has a bunch of rude Algerians tourists ,very noisy peoples and very impolite peoples so be aware ,
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

10/10 Exceptional

Nice , beach hotel, lots of activities for the kid
Good experience and friendly staff, however watch out for the excursion sales guys especially on arrival when they try to sell you a quad bike or boat trip they will follow u around for the sale. Haggle them as its 1/2 the price outside. Don't pay more than 40 dinars for quad bike , u can get it for 30 outside.
Verified Expedia guest review

2/10 Poor

Terrible staff .. Horrid food and dirty place
Been moved from my original booking in a different hotel , this hotel was imposed on us last min . Been given a voucher for a spa treatment and lunch and dinner . The food was terrible .. And regarding the spa it was made impossible for us to attend as we were given restricted times only if an hour slot .. Which take it or leave it .whuch we could not use . The spa personnel really rude !!
Verified Expedia guest review

8/10 Very good

One of my best holidays!
I stayed at this hotel for 7 nights in October and thoroughly enjoyed my stay. Staff were very helpful and polite (especially lotfi at the reception desk.) I arrived early but my room was prepared for me within half an hour. I also received a complimentary upgrade to a sea view room. The view was stunning and the room was very spacious with my own private balcony. The room looked exactly the same as the pictures on the website which is usually quite rare! I stayed on a half board basis - there was a lot of variety with the food and there was something new every night. I never struggled to find something to eat but the food was a little bland for my taste. The location was brilliant, the beach was on the doorstep and there was a supermarket two minutes away. Port yasemine is only a ten minute walk away and hammamet is a short cab ride. There is also a lovely little cafe (hot2hot) nearby where we had lunch most days for a very small price. A few point for improvement - I could not log into the wifi even in reception for the first few days. Subsequently I managed to get wifi access in the hotel lobby but not in my room. Also, the bathroom/toilet was quite dirty - there were a few permanent stains which were not nice. Overall, this is a lovely hotel, great value for money, great location, staff are brilliant and I would definitely return!
Verified HotelClub guest review

6/10 Good

Holiday in November
very quite and very few vegetarian option
Verified Hotels.com guest review

2/10 Poor

Bad hotel old furniture ...nthing working properly
No thing is working in the spa. Bad food. Bad service...ver old furniture...no mentenance done for entire hotel ...bad management...
Verified Expedia guest review

4/10 Fair

awful customer service
To start with, this is not a 5 stars hotel by any means! The furniture, carpet and bedding is very old! There are stains on everything. The carpet on the hallways look like it's 100 years old. I stayed there for 5 nights... the room was not cleaned once! They would make the bed while I was gone, but not clean the floors or the bathroom. The balcony looked filfthy when I first arrived and it was never cleaned, dispite the fact that I requested it to be. The staff was extremely rude and unhelpful starting from the gentleman at front desk. They all look miserable at their job and are not afraid to show how much they don't care. Breakfast was nothing special, not much variety. Dinner was better, more options. The location is not bad, there are some shops and restaurants within walking distance. The hotel is right in front of the beach. I did not go in the water at all... the beach is the dirtiest I have ever seen. There is trash all over!!! Unbelieavly dirty! I would not recommend this hotel for anyone unless you have a very small budget.
Verified CheapTickets guest review

6/10 Good

average
nice hotel, nice pool and beach. food was pretty much the same everyday for our week, so lack of variety made it boring especially with a young child. rooms dont have irons which is disapointing for a 5* hotel so you have to pay to use their ironing service. some staff were friendly, although the majority were rude (especicially cleaning staff) and need lessons on customer services.
Verified Hotels.com guest review

8/10 Very good

Fantastic see view hotel
I would rate this hotel as 4 star hotel not 5 star. Rooms of this hotel need upgrading. Staff members are ok but sometimes they looked tired. We stayed 5 days and saw same people working from breakfast to dinner. In the reception lutfi was very helpful.
Verified Expedia guest review

2/10 Poor

Unhappy Customer
This has not been a holiday but an endurance test which I think I passed with flying colours. This is not a five star hotel. At best four star rating with much improvement to be made by the hotel management. The staff seem to have a really bad attitude with certain guests that has not gone unnoticed by myself and others. They ignore certain guests and are over familiar with guests that are tipping them. They walk a fine line between downright rudeness and over familiarity with paying guests. If you enjoy drinking to the small hours and sunbathing all day this is the ideal holiday choice, but then you might have just picked Benidorm for a travel destination. The staff are the main problem of this hotel they are very artificial not genuine. My travel companion said good morning to the man in the restaurant making omelettes he completely ignored her and smiled and said hello to another guest. The similar thing happened when I went to reception half way through talking to me the woman at reception just turned away and started dealing with another customer's enquiry. Only when I said I wanted the hotel mangers name did I get the attention of these rude staff. The man at the reception panicked and said do I want to put a claim in. Now why would they be worried that I speak to the hotel manager unless they had something to be guilty about. A complaint is going into this hotel. I never want to visit this place again with these horrid staff, one visit was enough.
Verified Expedia guest review

6/10 Good

Decent hotel however not worthy of 5 stars
We stayed here recently after reading some excellent reviews. The location is beautiful, a short walk away from the marina. The hotel overall is nice however definitely not worthy of 5 stars. The room was lovely and spacious with an amazing view of the sea. The food was decent however after a mix up with our board basis we felt that the whole situation was handled extremely unprofessionally by the restaurant manager. Rude ,arrogant man. Not expected of a 5 star hotel. The spa staff were by far the most warm and welcoming. Doubt we will return though
Verified Expedia guest review

8/10 Very good

Great holliday in Hammamet
I really appreciated the week we paased in the Saphire Hotel, everything was almost perfect if we except the week end, the food wasn't good as it was the other days...I will return for sure
Verified Ebookers guest review