10/10 Exceptional
16 Dec 2024
Lifesaver!
Went to NYC for a friends trip and was stuck with no hotel after the first hotel we had booked in advanced turned out to be a nightmare. I was able to get on hotels.con and find the best western in soho. It was so easy to booked and they accepted after pay so since I was out a grand ale was you was perfect for me to get on a payment plan. Once we arrived the next morning at the best western after almost no sleep in that trash hotel we had booked,Amber greeted us and immediately I knew I made the right choice by changing hotels. She was so welcoming and kind. She let us leave our bags there since our check in was not until 2. We went sighg seeing and returned to the comfiest beds clean rooms and best service. We had free coffee and cocoa in the lobby everyday. What a treat and the breakfast was so yummy! This hotel saved my whole trip!
shaddai
shaddai, 2-night trip with friends
Verified Hotels.com guest review