Mercure Melbourne Doncaster offers a vibrant retreat near Box Hill Institute, where you can unwind at the rooftop terrace or take a dip in the indoor pool. Enjoy Mexican cuisine and happy hour at Chido Chido, stay connected with free in-room WiFi, and appreciate helpful staff who go above and beyond.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Bar
Pool
24/7 front desk
Connecting rooms available
Parking available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Rooftop terrace
Breakfast available
24-hour fitness centre
Self parking
Room service
24-hour business centre
Business centre
6 meeting rooms
24-hour front desk
For families (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Blackout curtains
Lift
The current price is AU$178
AU$178
includes taxes & fees
30 Mar - 31 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
40 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
26 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
26 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
22 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
22 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 2 Double Beds
Mercure Melbourne Doncaster features a rooftop terrace and puts you within a 15-minute drive of Collins Street and Melbourne Cricket Ground. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chido Chido, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A 24-hour fitness centre and a bar/lounge are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
183 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (AUD 25.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
Pool gate
What to do
Winery tours nearby
Working away
24-hour business centre
6 meeting rooms
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Bike storage
Pool loungers
Facilities
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness centre
An indoor pool
Bike parking
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Chido Chido – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido – On-site bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 33 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Parking
Covered self-parking costs AUD 25.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER
Frequently asked questions
Does Mercure Melbourne Doncaster offer free cancellation for a full refund?
Yes, Mercure Melbourne Doncaster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Melbourne Doncaster?
Yes, there's an indoor pool.
Are pets allowed at Mercure Melbourne Doncaster?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Doncaster?
Yes. Self-parking costs AUD 25.00 per night. Electric car charging is available.
What are the check-in and check-out times at Mercure Melbourne Doncaster?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Melbourne Doncaster?
No, this hotel doesn't have a casino, but Crown Casino (17-min drive) is nearby.
What is there to do at Mercure Melbourne Doncaster and nearby?
Mercure Melbourne Doncaster has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Mercure Melbourne Doncaster?
Yes, Chido Chido offers Mexican cuisine.
What's the area around Mercure Melbourne Doncaster like?
Mercure Melbourne Doncaster is in Doncaster, a short 1-minute walk from Doncaster Shopping Centre.
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Mercure Melbourne Doncaster Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
29 Jan 2025
Great relaxing stay
Convenient location, little diffixmcukt to find at first. A little over priced but we enjoyed our stay and the staff were amazing, nothing was too hard
Andrew
Andrew, 3-night trip
10/10 Exceptional
7 Feb 2025
Five stars
Amazing secure parking room was amazing clean up to date cannot fault
Tom
Tom, 1-night trip
10/10 Exceptional
19 Nov 2024
Nice hotel, staff were really friendly, close to shops and has parking (which costs extra). Brekky was pretty decent although got a bit samey after staying for 15 nights. Loved the pool.
Bradley Dean
Bradley Dean, 15-night trip
10/10 Exceptional
31 Aug 2024
Nice hotel with did and shopping options within walking distance.
Charles
Charles, 2-night trip
8/10 Very good
18 May 2024
Good stay and excellent facilities
Franco
Franco, 4-night trip
8/10 Very good
13 Sept 2024
Relaxing and restful
Matthew
Matthew, 2-night trip
10/10 Exceptional
30 Nov 2024
Staff in bar/restaurant were a touch young/unprofessional but otherwise faultless.
Linda
Linda, 1-night trip
6/10 Good
16 Nov 2024
Quality of food for breakfast buffet is not good..
Andrew
Andrew, 2-night trip
10/10 Exceptional
6 Jan 2024
Fantastic hotel with fantastic staff
Jason
Jason, 5-night trip
8/10 Very good
28 Aug 2024
Extremely well designed rooms. I wish I could take them with me everywhere.
Scott
Scott, 2-night trip
8/10 Very good
9 Sept 2024
Convenient for what need
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
17 Jan 2023
Great staff, comfy beds, awesome food and quiet with very easy parking
Greg
10/10 Exceptional
28 June 2023
Great for business stays and occasional family getaways.
Rishabh
Rishabh, 1-night trip
10/10 Exceptional
14 Sept 2024
Clean up of breakfast venue could be faster
CHUI CHUI
CHUI CHUI, 1-night trip
8/10 Very good
16 Sept 2024
Conference stay
Convenient as I was attending a work conference at the hotel. I did not get the car parking discount given to conference day only attendees, which was disappointing.
Also breakfast expensive for what it was. Pleasant staff.
Heather
Heather, 2-night trip
6/10 Good
28 Nov 2024
The property seemed very understaffed leading the stressed staff being inattentive and sometimes rude. Room air conditioning with woeful and leading to poor sleeping conditions even in the expensive (overpriced) suite rooms
Tim
Tim, 2-night trip
10/10 Exceptional
20 Aug 2022
Excellent stay 10/10.
Panagiota
Panagiota, 2-night trip
10/10 Exceptional
18 Aug 2024
X
Nadia
Nadia, 1-night trip
6/10 Good
25 Nov 2024
The hotel facilities and rooms were good. We were a family group with 3 rooms. The hotel appeared seriously understaffed - a 15 minute wait to check in, a 25 minute wait for bar service, a combined total of an hour and a half between arriving at the restaurant and receiving our meals. Shambolic is the word which comes to mind. When I checked out, the morning manager joked that the charge was $2000 in front of my elderly mother, who did not realise he was joking and was quite upset. Perhaps some training around appropriate behaviour for people of all abilities would help, if they can spare the time.
Emily
Emily, 1-night trip
10/10 Exceptional
11 Apr 2024
Was a god experience with friendly staff and great service. The rooms were clean although it can be better with an additional bench in the room or bathroom to place bags. It’s close to a shopping centre with a range of options for eatery. Overall was a very pleasant stay.
Rochel
Rochel, 2-night trip
10/10 Exceptional
25 Mar 2024
Great service. Early check in and complimentary food
Emma
Emma, 5-night trip
10/10 Exceptional
5 Mar 2024
Very convenient -‘d extremely accommodating at short notice.
Jan
Jan, 1-night trip
8/10 Very good
5 Dec 2022
Very convenient for shopping and transport, good views from rooms and common areas.
graham
graham, 2-night trip
8/10 Very good
25 Dec 2022
Modern design hotel, stunning view on the valley if staying on the top floor.
TANG CHI
10/10 Exceptional
21 Aug 2022
Great location, on-site restaurant (just make sure you make a dinner booking) and super friendly staff. Everything was easy from the time we booked.