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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Shangri La Hotel Dubai

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000, United Arab Emirates

Luxury hotel with spa, near Dubai Aquarium & Underwater Zoo
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Hotel is situated in a great location and was very luxurious. However the staff went…Mar. 9, 2020
  • Beautiful and a very clean hotel. Service is exceptional and staff are really friendly…Dec. 25, 2019

Shangri La Hotel Dubai

from A$268
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Single Beds, Sea View
  • Deluxe Room, 1 King Bed, Burj View
  • Deluxe Room, 2 Twin Beds, Burj View
  • Horizon Deluxe, Room, 1 King Bed
  • Suite, 1 Bedroom
  • Horizon, Executive Room
  • Horizon, Premier Room

What’s around Shangri La Hotel Dubai

Landmarks

  • In Trade Center
  • Dubai Aquarium & Underwater Zoo - 26 min walk
  • Dubai Mall - 29 min walk
  • Burj Khalifa - 35 min walk
  • Dubai Fountain - 41 min walk
  • Dubai International Convention and Exhibition Centre - 41 min walk
  • Dubai World Trade Centre - 44 min walk
  • City Walk - 14 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Financial Centre Station - 8 min walk
  • Emirates Towers Station - 17 min walk
  • Burj Khalifa - Dubai Mall Station - 30 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 302 rooms

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Pool sunloungers
  • Health club
  • Tennis on site
  • Steam room
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Shangri La Hotel Dubai’s small print

Also known as

  • Shangri-La Hotel Dubai
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai
  • Shangri La Hotel Dubai Hotel
  • Shangri La Hotel Dubai Dubai
  • Shangri La Hotel Dubai Hotel Dubai
  • Shangri-La Hotel
  • Shangri-La Dubai
  • Shangri La Hotel Dubai
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai
  • Shangri-la Hotel Dubai
  • Shangri La Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 120.0 per night

Buffet breakfast is offered for an extra charge of AED 150 for adults and AED 73 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 315 per vehicle (one-way, Maximum occupancy 3)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri La Hotel Dubai

  • Does Shangri La Hotel Dubai offer free cancellation for a full refund?
    Yes, Shangri La Hotel Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri La Hotel Dubai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri La Hotel Dubai?
    Yes, there's free self and valet parking.
  • Is there a pool at Shangri La Hotel Dubai?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Shangri La Hotel Dubai?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri La Hotel Dubai?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Shangri La Hotel Dubai?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Shangri La Hotel Dubai?
    Yes, an airport shuttle is available. The charge is AED 315 per vehicle one-way.

Recent reviews

Superb 9.2 From 982 reviews

Very good 8.0
Nice Stay
My Husband and I were traveling with our Daughter and her Husband when we arrived and were told our rooms were on different floors we said we would prefer them on the same floor we were offered a 2 bedroom suite instead and gladly accepted it was a large suite although a little dated in style, with 2 bedrooms and 2 bathrooms a dinning and lounge area a kitchen and a washer/ dryer we were very pleased as we needed to do some washing. the kitchen was great there are convenience stores just next door along with a couple of restaurants we had choices for breakfast the London Dairy was Good. We did not eat at the Hotel. The Pool was a good temperature and was refreshingly cool ( some pools in Dubai hotels are not cool at all ) as it was very hot, we were there in Sept 19. The swim up bar was good as per usual the drinks were expensive but that is standard for Dubai. They have a shuttle bus to take you to the mall which dropped you off at the door... but we took a taxi back it was about $9 AUS. Overall a nice hotel and would stay again. The door man was a character...
Leah, au3 night family trip
Exceptional 10.0
Great hotel
Awesome hotel, from check in to check out.
Chris, au1 night romance trip
Exceptional 10.0
Great hotel
Great hotel
Dimitri, au4 night romance trip
Exceptional 10.0
Perfect stay in Dubai
It's a really beautiful hotel, lovely staff, great room and fantastic breakfast. We absolutely loved the pool too with amazing views of the Burj Khalifa from our room.
Helen, au3 night romance trip
Exceptional 10.0
Great stay
Clean good view good location
au1 night romance trip
Very good 8.0
A lovely Shangri La
Dubai Shangri La Hotel 6-10 September 18 This is a very nice Shangri La. Reception at 1.30 in the morning was professional and quick. My room met the high Shangri La expectations - it was fresh, well appointed and had good city views. The bathroom is large with a bath and a separate shower. Wifi worked well, though local Dubai authorities do not permit the use of voice or video chats over the internet! Breakfast was one of the better buffet breakfasts in a five star hotel. The staff are welcoming, professional and friendly, and are from different parts of the world, Colombia, Philippines and Kurdistan to mention a few! Especially Imie, Miguel and Muhemad as they provided excellent service. Breakfast provides a wide variety of interesting international dishes including local, western and even a very nice Chinese noodle bar, with a great Chinese chef! I tried the Egyptian foul beans, humous and salad with freshly baked local bread. It was one of the best I have had. The noodles bar was also great. The setting and ambiance are nice, and overall the breakfast experience was excellent. The hotel provides an hourly bus shuttle service to the nearby shopping mall. Overall a very nice experience with excellent Shangri La staff, especially at breakfast. Happy to visit another time. Thank you.
Ahmad, au3 night business trip
Exceptional 10.0
Amazing stay, friendly staff and awesome location
Shangrila is truly amazing, we stayed at some hotels on the Palm before but they are not as good as Shangrila. Staffs are all extremely friendly and helpful, location is amazing and everything else is top class!
Kenneth, au6 night romance trip
Exceptional 10.0
Shangri-La is hot stuff!
Shangri-la lives up to its reputation in every respect. Also, a good gym, so far as hotel gyms go. The pool is outdoors, and therefore extremely hot in summer. Otherwise, the hotel is extremely cool in all spaces. As with most places in Dubai, access is by car (or shuttle bus to Dubai Mall) - very little is within easy walking distance (again, note the summer heat)
Ross, au1 night trip
Exceptional 10.0
Terrific experience.Highly recommend this hotel.
Terrific experience from the moment we arrived. Great location, exceptional service from reception staff and in restaurant. We had the evening buffet and morning breakfast. Both really good meals. Room was large and spacious and view of the Burj Khalifa as we had booked. My only complaint - no USB outlets in the room.
Martin, us1 night trip
Exceptional 10.0
This was one of the best hotels we’ve stayed at. Service amazing. The staff absolutely great. Very helpful and friendly. Highly recommend this hotel.
Natasha, us3 night family trip

Shangri La Hotel Dubai

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