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All properties in Frankfurt, Hessen, Germany
1 room, 2 adults

NH Collection Frankfurt City

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Vilbeler Str. 2, Frankfurt, HE, 60313, Germany

Luxury hotel with restaurant, connected to a shopping center, near Romerberg
  • Free WiFi
  • Lovely accommodation and perfect service. A real pleasure to stay there. Room was clean…Jun. 3, 2019
  • Cannot recommend Palacina high enough. Lovely staff and terrific apartment. Will…Sep. 14, 2018

NH Collection Frankfurt City

from A$122
  • Superior Room
  • Suite
  • Premium Room
  • Premium Room (Extra Large)
  • Superior Single Room, 1 Single Bed
  • Family Room
  • Family Room (3 adults)
  • Suite (Extra Bed 2 adults + 2 children)
  • Suite (Extra Bed 4 adults)
  • Premium Room (ExtraLarge ExtraBed 2adults+2child)
  • Premium Room (Extra Large Extra Bed 4 adults)

What’s around NH Collection Frankfurt City


  • In Innenstadt
  • Romerberg - 12 min walk
  • Alte Oper - 16 min walk
  • Frankfurt Trade Fair - 32 min walk
  • Zeil Shopping District - 2 min walk
  • Konstablerwache - 4 min walk
  • Frankfurt Cathedral - 11 min walk
  • Römer - 12 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 22 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Frankfurt (Main) Ost Station - 22 min walk
  • Frankfurt (Main) Central Station - 27 min walk
  • Frankfurt am Main West Station - 6 min drive
  • Konstablerwache Station - 4 min walk
  • Eschenheimer Tor Station - 8 min walk
  • Musterschule Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 256 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets allowed (dogs and cats only) *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking * on site

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 312
  • Conference space size (meters) - 29
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 2003
  • Lift
  • Safe-deposit box at front desk
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

NH Collection Frankfurt City’s small print

Also known as

  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City Hotel Frankfurt
  • NH Collection Frankfurt City
  • Nh Hotel Frankfurt
  • Nh Hotels Frankfurt
  • Nh Frankfurt City Hotel Frankfurt
  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City
  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City Frankfurt


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 45 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs EUR 22 per day

Rollaway beds are available for EUR 50.0 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Collection Frankfurt City

  • Does NH Collection Frankfurt City offer free cancellation for a full refund?
    Yes, NH Collection Frankfurt City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at NH Collection Frankfurt City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at NH Collection Frankfurt City?
    Yes. Self parking costs EUR 22 per day.
  • Are pets allowed at NH Collection Frankfurt City?
    Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night.
  • What are the check-in and check-out times at NH Collection Frankfurt City?
    You can check in from 3 PM to midnight. There's a charge of EUR 45 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near NH Collection Frankfurt City?
    Yes, there's an onsite restaurant. Nearby restaurants include Rustico (3-min walk), Quattro (3-min walk), and Baltique Deli (3-min walk).

Recent reviews

Fabulous 8.6 From 553 reviews

Good 6.0
Go somewhere else if you can
The toilet bathroom design might be the worst I have come across after travelling in more than 40 countries. The bathroom door would just hit the toilet in both rooms they showed me (or maybe designed like this in most rooms). The bathroom layout is horrible. The buffet breakfast was also extremely risky as they allowed all customers to grab all the spoons and forks to reach the food as they liked and this was just exactly how the infection of Covid19 was so badly spread on Diamond Princess Cruise near Tokyo earlier in February 2020. The egg cooking chef was only wearing a bandana around his face with the lower end loosely hanging which pointing straight to all the eggs he cooked. Let's just hope he doesn't have Covid19 or all the customers who got egg dishes from him would face severe risks.
gb1 night trip
Poor 2.0
no air conditioning. Rooms are saunas
No air conditioned rooms. Only a central ventilation at as outside temperature. In the summer it becomes an oven. Zero sleep.
Onofrio, us1 night business trip
Very good 8.0
Spring break
Lovely hotel with pleasant helpful staff. Room was decent size with good size bathroom with good quality toiletries and decent towels. The coffee machine was a nice touch too. Everything worked as it should so we were quite happy. The location is good for the shops and only 5 minute walk to nearest U bahn.Didn't have breakfast but plenty of options within 5 to 10 minutes of the hotel.I did try the bar which was nice with great friendly staff. I would stay again.
alan, gb3 night trip with friends
Very good 8.0
Breakfast and bed is very good !
The breakfast was very good. But if we don’t want to clean our room and put the sign they will clean it... this is no need to do..
MAIKA, jp3 night family trip
Very good 8.0
Lovely hotel
Lovely hotel and a great location for our 3 night stay for New Year Reception staff were most helpful in advising where to go when we got there Frankfurt a lovely place for a few days Breakfast in the hotel the only downside at 26 euros pp so we declined and found a lovely cafe by the river where the river cruises go from, great view and value
Gareth, gb3 night trip with friends
Exceptional 10.0
Fun Hotel
Super location, amazing staff, Great breafast and fun wet and dry sauna.
Avital, il4 night trip with friends
Exceptional 10.0
enjoyable stay
very comfortable,good location,quick check in and helpful staff
david, ie2 night trip with friends
Exceptional 10.0
Amazing! Dont choose anything else
The hotel was amazing! The service is always with a smile, trying to help in all cases. The location is great,right in the middle of everything but without the noise. Ill definitely choose this hotel again in my next business trip to Frankfurt. Thanks!
Ori, il4 night business trip
Exceptional 10.0
Amazing hotel to be in the center of Frankfurt
It is amazing stay for a night, room was comfortable and the size was good.close to the shopping center.
Osama, us1 night family trip
Exceptional 10.0
Excellent value for money
Herbert, us2 night family trip

NH Collection Frankfurt City

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