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Grand Hotel Francais - ex. Best Western

3.0 star property
Victorian hotel with bar/lounge, near Rue Sainte-Catherine

Photo gallery for Grand Hotel Francais - ex. Best Western

Hotel Francais features an ornate balcony, a grand central entrance with a glass door, and classical architectural details.
Relax in the stylish bar area with a curved counter, sink, and comfortable seating.
Relax in a spacious room with a large bed, a cozy seating area, and a balcony offering a view of a nearby building with classical architecture.
Stunning grand hallway with a central staircase, ornate doors, and elegant moldings.
Classic design room with a traditional aesthetic, featuring a white door, decorative moldings, and a radiator.
In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Childcare
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Room service
  • Babysitting
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Babysitting services
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is AU$279
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Comfort Room, Mobility Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Best Western Premier Hotel Bayonne Etche Ona - Bordeaux

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
9.0 out of 10, Wonderful, 844 reviews
The price is AU$301
includes taxes & fees
7 Aug - 8 Aug
Best Western Premier Hotel Bayonne Etche Ona - Bordeaux
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About the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Bordeaux (BOD-Merignac) - 50 min drive
  • Bordeaux-Benauge Station - 6 min drive
  • Cauderan-Merignac Station - 8 min drive
  • Cenon Station - 8 min drive
  • Gambetta Tram Station - 1 min walk
  • Grand Theatre Tram Station - 4 min walk
  • Hôtel de Ville Tram Stop - 6 min walk

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Grand Hotel Francais - ex. Best Western puts you within a 10-minute drive of Rue Sainte-Catherine and Cité du Vin. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (EUR 20 per day; discounts available)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Babysitting services

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Reception hall
  • Victorian architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 229
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Office
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)

Parking

  • Parking is available nearby and costs EUR 20 per day (1148 ft away; open 24 hours)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Are pets allowed at Grand Hotel Francais - ex. Best Western?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Hotel Francais - ex. Best Western?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Grand Hotel Francais - ex. Best Western?

No, this hotel doesn't have a casino, but Barriere Casino Theatre (8-min drive) is nearby.

What's the area around Grand Hotel Francais - ex. Best Western like?

Grand Hotel Francais - ex. Best Western is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Rue Sainte-Catherine.

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Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Cities
Breakfast
Restaurant
Bar
Bathroom
Bed
Lobby

What guests liked

  • Breakfast was consistently described as excellent, delicious, and outstanding by multiple guests. (18 reviews)
  • The property is conveniently located near plenty of restaurants, bars, and shops. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A highly recommended Hotel

What a charming and elegant hotel. The staff were amazing and assisted with any needs such as taxi scheduling, proving iron board extra water, and overall very welcoming and beautiful personalities.
Lorraine, 3-night trip

10/10 Exceptional

Great location, great view, very comfortable. Staff was amazing and help find food for my sick fiancé in the middle of the night.
Brandon, 1-night trip

10/10 Exceptional

Wonder

Wonderful hotel in a
michelle, 4-night trip

10/10 Exceptional

It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Aisling, 2-night trip

10/10 Exceptional

The hotel was great, perfect location close to everything, and trams right around the corner. The staff were lovely and superhelpful. The room was great, breakfast was delicious, fresh and varied.there was also a gorgeous bar with the most inventive fresh cocktails from the lovely bartender. So exceeded all expectations
Simon, 2-night trip

10/10 Exceptional

Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Nancy, 1-night trip

10/10 Exceptional

Great stay in Bordeaux

Lovely hotel and staff. Warm welcome on arrival. Very helpful with restaurant recommendations and with arranging taxis. The hotel was very clean and very comfortable. The hotel bar was excellent. Location was superb - well situated in relation to attractions. Additionally it was very quiet
Richard, 3-night trip

10/10 Exceptional

Such a wonderful location, a quiet street and still an easy walk to everything. The room was lovely and the staff was very kind and helpful since we had extra time before check-in and a late train the following day. Will definitely be back!
Robert, 1-night trip

8/10 Very good

Hotel worked very well for us during our stay in Bordeaux
Catherine, 5-night trip

8/10 Very good

Fantastic location - everything is within walking distance! Very friendly and service-minded staff. Superior room with balcony was nice but a bit on the small side. Ok breakfast.
Hilde B, 3-night trip

10/10 Exceptional

Vacation in Bordeaux.

We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Cherilyn, 6-night trip

10/10 Exceptional

Fine hotel

Very friendly and helpful welcome. Nice hotel in excellent location. Only complaint: A/C didn’t work well.
William, 1-night trip

6/10 Good

Great location to launch from

The location of the hotel is very good, right in the middle of the city so you are very close to anything you need. You have to give your room key to reception every time you leave which we found very strange, and they do not verify you before handing back the key card. You do need to keep the air conditioner on at all times in the summer to keep the room cool. For me, personally, the mattress was far too soft so I did not sleep well any of the nights but that is personal.
Darren, 4-night trip

8/10 Very good

The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.
Pauline, 2-night trip

10/10 Exceptional

Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out
Rosalind, 1-night trip

10/10 Exceptional

Central location. Friendly and helpful staff. Very comfy bed. Fresh breakfast choices. Would stay here again.
SHIRLEY, 3-night trip

10/10 Exceptional

Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Becky, 2-night trip

10/10 Exceptional

Excellent staff very friendly with our dog. Well done
christopher, 2-night trip

10/10 Exceptional

Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.
Stefan, 3-night trip

10/10 Exceptional

We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.
Walter, 4-night trip

8/10 Very good

Great place
Lev, 3-night trip

8/10 Very good

This truly is a grand old hotel. Peaceful. Staff are wonderful. Warm & very helpful. Breakfast very limited selection. Go out for breakfast. Good cafes easy walking distance. WIFI lousy. Unreliable. Get a travel pack & do all email on your phone.
IAN, 7-night trip

10/10 Exceptional

Great hotel and location.
Svetlana, 3-night trip

8/10 Very good

Great location

Great location, nice room but quite small, great shower
R, 2-night trip

8/10 Very good

The frendlieness
Hannah, 3-night trip