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Hotel Scala Frankfurt City

3.5 star property
City centre hotel within easy reach of Frankfurt Christmas Market

Choose dates to view prices

Photo gallery for Hotel Scala Frankfurt City

Comfort Double Room
Restaurant
Exterior
Reception
Reception
Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of Römerberg and Frankfurt Christmas Market. Also, Frankfurt Trade Fair and Alte Oper are a short five-minute drive away. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Minibar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
Soundproofed rooms
Individually furnished
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
Soundproofed rooms
Individually furnished
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Individually furnished
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Individually furnished
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Individually furnished
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Hotel Miramar am Römer

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Bar
8.0 out of 10, Very good, 708 reviews
Hotel Miramar am Römer
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About the area

Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 3 min walk - 0.3 km
  • Römerberg - 9 min walk - 0.8 km
  • Frankfurt Christmas Market - 11 min walk - 0.9 km
  • Alte Oper - 12 min walk - 1.1 km
  • Main Tower - 14 min walk - 1.2 km

Getting around

  • Frankfurt Airport (FRA) - 29 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Konstablerwache Station - 4 min walk
  • Frankfurt (Main) Ost Station - 23 min walk
  • Frankfurt (Main) South Station - 25 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Eschenheimer Tor Station - 6 min walk
  • Börneplatz Tram Stop - 7 min walk

Restaurants

  • ‪Manhattan Bar - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk
  • ‪Central - ‬2 min walk
  • ‪Sushi Stars - ‬1 min walk
  • ‪Comeback - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of Römerberg and Frankfurt Christmas Market. Also, Frankfurt Trade Fair and Alte Oper are a short five-minute drive away. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 328 ft (EUR 24 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Office
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per accommodation, per day

Parking

  • Parking is available nearby and costs EUR 24 per day (328 ft away)

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Does Hotel Scala Frankfurt City offer free cancellation for a full refund?

Yes, Hotel Scala Frankfurt City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Scala Frankfurt City?

Yes, cats and dogs are welcome. There's a charge of EUR 15 per accommodation, per day. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Hotel Scala Frankfurt City?

No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.

What's the area around Hotel Scala Frankfurt City like?

Hotel Scala Frankfurt City is in Innenstadt, a short 5-minute walk from Hessendenkmal Tram Stop and 10 minutes' walk from Römerberg.

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Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Value
Air conditioning
Bed
Summer
Subway

Reviews

10/10 Exceptional

Great
Akram, 3-night trip

8/10 Very good

Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Erich, 1-night trip

10/10 Exceptional

Clean and qellnlocated
Guillermo Batiz, 2-night trip

8/10 Very good

Good
Barbara, 1-night trip

10/10 Exceptional

The lift was not workind sometimes.
Ida, 2-night trip

4/10 Fair

We had 11 people with 2 different booking, staying 2 nights, checked in separately. In the group, 2 people had same first name and similar last names. One was told he was not on the list, got other persons room. And when right person came, front desk gave the same key where the other had already in. Both were so surprised of course. And 3 out of 11 were told breakfast was not included and need to pay. They double checked and made sure it is included, front desk insisted to pay. After long conversations, finally they found it was included. On the first morning, one got knocked by cleaning staff and got told he needs to check out. Explained he has one more night, took long time to figure out for this simple matter. We highly recommend to check your system also front desk procedure.
Megum, 1-night trip

8/10 Very good

Good basic central hotel Good

Excellent location right in the middle of the centre, friendly basic hotel,shower very good,breakfast poor for the price charged very basic friendly staff plenty of restarunts and bars close by
Gwynfryn, 7-night trip

8/10 Very good

Very good location, there is construction going on next door but that was not a problem. I would stay again.
omar, 3-night trip

10/10 Exceptional

Positive stay at Scala

The staff was friendly efficient and very accommodating . Communicating with staff was easy as they were very comfortable in English German and at least one other language I overheard Staff also made good suggestions for food and things to do
Walter, 2-night trip

6/10 Good

Ok
Burkhard, 1-night trip

8/10 Very good

Convenience in Frankfurt

Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Jefferson, 7-night trip

8/10 Very good

Very nice and simple, only problem is no AC
LIOR, 2-night trip

4/10 Fair

No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
DAVE, 5-night trip

10/10 Exceptional

Gostei muito da nossa estadia. O hotel é simples, mas muito bem localizado, fizemos muita coisa a pé, como caminhar pela Zeil. A equipe muito gentil e o quarto muito limpo. Tinha café e chá para fazer na xícara com a água esquentada na chaleira elétrica.
Marina, 2-night trip

6/10 Good

Aceptable, estamos en verano y no tiene aire acondicionado. Está bien ubicado
Alexis, 3-night trip

8/10 Very good

excelente

Hotel muito bem localizado. Na medida certa pra viagem curta
1-night trip

8/10 Very good

A/C needed!

Muy burna locacion, buen servicio, SIN AIRE ACONDICIONADO! En pleno verano en 2025.
Margarita, 2-night trip

8/10 Very good

Acomodacões dentro do esperado.
SARAH, 1-night trip

8/10 Very good

Reservamos con desayuno y en el e-mail de confirmación nos ponía que el desayuno estaba incluido y que las tasas también y al llegar al Hotel no figuraba el desayuno. Cuando íbamos a desayunar teníamos que decir siempre que el desayuno lo teníamos pagado ya y eso nos ha resultado un poco incómodo. Por lo demás, el Hotel está muy bien habitaciones, muy limpias y grandes y se llega caminando a todas partes
eva, 2-night trip

8/10 Very good

zentral gelegen
Ulrich, 1-night trip

8/10 Very good

nice

standart city hotel and kind staff
arda inan, 1-night trip

10/10 Exceptional

Nice and clean place, 24/7 front desk, comfortable rooms, good location
Natalie, 2-night trip

10/10 Exceptional

Very good location…
kamil ali, 1-night trip

4/10 Fair

Staff were not helpful.
Aditya Prasad, 7-night trip

2/10 Poor

This hotel was one of the worst hotels I've stayed in. And I am a frequent international traveler.
Peggy, 1-night trip