Grand Theater Opera National of Bordeaux - 6 min walk
Place de la Bourse - 8 min walk
St. Michael Basilica - 17 min walk
Cité du Vin - 7 min drive
Getting around
Bordeaux (BOD-Merignac) - 29 min drive
Bordeaux (ZFQ-Saint-Jean SNCF Train Station) - 7 min drive
Bègles Station - 8 min drive
Cauderan-Merignac Station - 8 min drive
Gambetta Tram Station - 2 min walk
Hôtel de Ville Tram Stop - 4 min walk
Hotel de Ville Tram Station - 5 min walk
Restaurants
Monzù - 3 min walk
Space Factory - craft beer - 1 min walk
Couleur Café - 2 min walk
Horace - 2 min walk
Suzzi - 1 min walk
About this property
Mama Shelter Bordeaux
Featuring a rooftop terrace, Mama Shelter Bordeaux puts you within a 10-minute drive of Cité du Vin. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Fellow travellers love the helpful staff. Public transportation is only a short walk: Gambetta Tram Station is 2 minutes and Hôtel de Ville Tram Stop is 4 minutes.
Languages
English, French, German, Spanish
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (EUR 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
2 restaurants
Bar/lounge
Water dispenser
What to do
Shopping
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
Local culture and ecosystem education
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Closed-captioned TV
Lowered plug sockets in bathroom
Visual fire alarm
Wheelchair-width doorways
Step-free path to entrance
Room amenities
Be entertained
27-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
In-room computer
Desk
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: EUR 50 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children
Parking
Covered self-parking costs EUR 20 per day with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bordeaux Mama Shelter
Mama Bordeaux
Mama Shelter Bordeaux
Mama Shelter Bordeaux Hotel
Mama Shelter Hotel Bordeaux
Frequently asked questions
Does Mama Shelter Bordeaux offer free cancellation for a full refund?
Yes, Mama Shelter Bordeaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mama Shelter Bordeaux?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Mama Shelter Bordeaux?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mama Shelter Bordeaux?
Check-in start time: 3 PM; check-in end time: 4 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mama Shelter Bordeaux?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (13-min drive) is nearby.
What is there to do at Mama Shelter Bordeaux and nearby?
Recommended spots to visit include Grand Theater Opera National of Bordeaux (6-min walk) and Aquitaine Museum (7-min walk), along with Musée des Beaux-Arts (7-min walk) and Place de la Bourse (8-min walk).
Are there restaurants at or near Mama Shelter Bordeaux?
Yes, there are 2 on-site restaurants.
What's the area around Mama Shelter Bordeaux like?
Mama Shelter Bordeaux is a short 2-minute walk from Gambetta Tram Station and 3 minutes' walk from Bordeaux Cathedral.
Mama Shelter Bordeaux Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Sept 2024
Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.
Dermot
Dermot, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
IARA
IARA, 2-night trip
Verified Expedia guest review
6/10 Good
27 Aug 2024
Great location, small rooms but not bad
Holly
Holly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Danielle
Danielle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
2/10 Poor
22 July 2024
corinne
corinne, 3-night trip
Verified Hotels.com guest review
6/10 Good
21 July 2024
Air condition not working
Veerle
Veerle, 1-night business trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Serge
Serge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Très bel hôtel j'ai hâte d'y retourner
Ma chambre était grande propre bien équipée.
On m'a accueillie au beau milieu de la nuit suite au retard de mon train le personnel est vraiment gentil. Le resto au rooftop est très bien et la vue est magnifique. Cependant j'ai entendu des propos très désobligeants de la part du 'manager" du resto envers les employées fémines. Ça m'a beaucoup dérangée, je ne suis plus retournée au restaurant pour le reste de mon séjour.
Celine
Celine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!
Anne
Anne, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Of the four hotels we stayed during our holiday in France, this one was the absolute best! I highly recommend this LGBTQ friendly property. It is so much fun and the rooftop bar is a must! The rooms are super spacious (I know… this is a hotel in Bordeaux!) and the bed so comfortable. The mirrors and bed all light up to making it extra cool!
Kristina
Kristina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Cute hotel! Lovely bar and fun decor. Wouldn’t stay there again because the area it is in is a bit sketchy (the street specifically) and the only view options are 2 buildings straight across from you on both sides .
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
great young vibe and central position
great location and very nice vibe within the entire hotel, lobby and terrace
alessandra
alessandra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2024
Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.
Allison
Allison, 3-night family trip
Verified Expedia guest review
8/10 Very good
24 Mar 2024
Norbert
Norbert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2023
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2023
Outlet for charging devices was not convenient but it was a good location and a great rooftop bar and restaurant
carolyn
carolyn, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sept 2023
Nigel
Nigel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2023
I enjoyed my stay - very special atmosphere, with the rooftop bar
Peter
Peter, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2023
I love Mama
Jeff
Jeff, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2023
Rooftop restaurant very nice
Jane
Jane, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Aug 2023
Lisa Anne
Lisa Anne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2023
Morgan
Morgan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2023
Great stay
Really enjoyed pur stay here. The reception staff were particularly good and very helpful. Very clean room. Rooftop bar also had a great vibe.