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Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property
Upmarket beachfront resort with free water park, near Sabah State Mosque

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

2 bars/lounges, lobby lounge
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Private beach, sun-loungers, beach umbrellas, beach towels
Kinabalu Mountain View (King)
Surrounded by scenic views of Sabah State Mosque and Anjung Samudera, Shangri-La Tanjung Aru, Kota Kinabalu offers a tranquil oasis with 9 holes of golf and a marina. Guests can unwind on the private beach or indulge in international cuisine at one of three restaurants; kids will love the waterslide at one of two outdoor pools.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is AU$280
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Kinabalu Deluxe Seaview Suite (King)

Kinabalu Deluxe Seaview Suite (King) | Dining room

Kinabalu Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 123 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Family Room

Kinabalu Family Room | View from room

Kinabalu Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Kinabalu Mountain View (King)

Kinabalu Mountain View (King)

Kinabalu Mountain View (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (Twin)

Down duvets, in-room safe, individually decorated

Tanjung Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Tanjung Deluxe Seaview Suite (King)

Tanjung Deluxe Seaview Suite (King)

Tanjung Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 185 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (King)

Kinabalu Seaview (King)

Kinabalu Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (King)

Down duvets, in-room safe, individually decorated

Tanjung Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Executive Seaview Suite (King)

Tanjung Executive Seaview Suite (King)

Tanjung Executive Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Executive Seaview Suite (King)

Kinabalu Executive Seaview Suite (King)

Kinabalu Executive Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (King)

Down duvets, in-room safe, individually decorated

Horizon Club Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Tanjung)

Terrace/patio

Room, 1 King Bed, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Room, 1 King Bed, Terrace

Down duvets, in-room safe, individually decorated

Tanjung Sea View, Room, 1 King Bed, Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (Twin)

Down duvets, in-room safe, individually decorated

Horizon Club Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Pool View (Tanjung)

Twin Room, Pool View (Tanjung)

Twin Room, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Horizon Club, Twin Room, Terrace, Sea View

Horizon Club, Twin Room, Terrace, Sea View

Horizon Club, Twin Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Tanjung Sea View, Twin Room, Terrace

Tanjung Sea View, Twin Room, Terrace

Tanjung Sea View, Twin Room, Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Kota Kinabalu

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
9.2 out of 10, Wonderful, (932)
The price is AU$136
includes taxes & fees
1 Apr - 2 Apr
Hilton Kota Kinabalu
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About the area

Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sabah State Mosque - 5 min drive - 3.9 km
  • Imago Shopping Mall - 6 min drive - 4.9 km
  • Sutera Harbour - 6 min drive - 4.5 km
  • Gaya Street Sunday Market - 8 min drive - 6.9 km
  • Suria Sabah Shopping Mall - 8 min drive - 7.5 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive
  • Tanjung Aru Station - 7 min drive
  • Putatan Station - 16 min drive
  • Kawang Station - 25 min drive

Restaurants

  • ‪Tanjung Aru Plaza - ‬3 min drive
  • ‪Restoran Pak Mus - ‬3 min drive
  • ‪Cafe TATU - ‬10 min walk
  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Zing Sunset Bar - ‬7 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Shangri-La Tanjung Aru, Kota Kinabalu offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Imago Shopping Mall. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Cafe' TATU, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a marina and a free kid's club. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese, Korean, Malay
VISIBILITY

At a glance

Hotel size

    • 498 units

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are required to download the property's Shangri-La mobile app before check-in
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

    • Free uncovered on-site self-parking
    • Covered on-site valet parking (MYR 20 per day)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu
  • Baby bath
  • Changing table
  • Bed rails
  • Corner guards
  • Lifeguard on-site
  • Paddleboard on-site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Mini golf
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Personal watercraft (motorised)
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Evening entertainment
  • Paddleboard on-site
  • Pool table
  • Ping pong
  • Fishing
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space (7190 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on-site
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1983
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Adjacent to a golf course
  • Golf driving range on-site
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on-site
  • Marina
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Dock
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Hand-held shower heads
  • Closed-captioned TV
  • Magnifying mirror
  • Height-adjustable showerheads
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Chi, The Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Cafe' TATU – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Borneo Lounge; Bar – Overlooking the pool, this lobby lounge only serves light fare. Happy hour is offered. Open daily.
Shang Palace – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Coco-Joe's Bar; Grill – This poolside restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sunset Bar – Overlooking the ocean, this bar only serves light fare. Happy hour is offered. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 212.4 per night

Parking

  • Covered valet parking costs MYR 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu offer free cancellation for a full refund?

Yes, Shangri-La Tanjung Aru, Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Shangri-La Tanjung Aru, Kota Kinabalu?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Tanjung Aru, Kota Kinabalu and nearby?

Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Tanjung Aru, Kota Kinabalu also has 2 bars, a private beach and a water slide, as well as a health club, spa services and an arcade.

Are there restaurants at or near Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, there are 3 on-site restaurants, featuring international cuisine, garden views and poolside dining.

Does Shangri-La Tanjung Aru, Kota Kinabalu have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Shangri-La Tanjung Aru, Kota Kinabalu like?

Shangri-La Tanjung Aru, Kota Kinabalu is a short 16-minute walk from Tanjung Aru Perdana Park and 9 minutes' walk from Mamutik Island.

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Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I had the best vacation there.
Jaeyoung, 3-night trip

10/10 Exceptional

Excellent staff service and good ambience, will visit next year - keep up the good work
Michael, 3-night trip

10/10 Exceptional

wonderful
big suite & good sight & kindly for a child
MINGYU, 5-night trip

10/10 Exceptional

Kids facilities are amazing which it’s important for families. The outdoor bbq buffet and shows was amazing The staff was very kind and helpful Lorena, and Ann from the lounge
Ahmed, 2-night trip

10/10 Exceptional

Very nice hotel
Byeong Gang, 1-night trip

8/10 Very good

Prefer to book via hotel official website next ti
Everything was good but sad that if I book via Shangri-La website is better than hotels.com , more benefits…
Wun Ting, 4-night trip

10/10 Exceptional

Hotel and staff were absolutely outstanding. We absolutely loved our stay and didn’t want to come home
Alison, 10-night trip

10/10 Exceptional

Great experiences.
Satisfied with great experiences. We had wonderful time in beach, pool, and sea fishing. Thanks to Mr AG SOFRIE and KENNY ROGERS for help us our fishing activities.
3-night trip

10/10 Exceptional

Room was kind of old but beach and enire enviorment was beautiful. Swimming pool was great as well
LIM, 1-night trip

10/10 Exceptional

I had the best experience in this year at the hotel. Kind staffs, beautiful sunset ... The perfect place I think if you find the hotel for your family trip.
Suyeon, 2-night trip

10/10 Exceptional

We had great time.
??, 4-night trip

10/10 Exceptional

Good place for family
It’s close to the airport, staffs are friendly. I highly recommend this hotel to family with kids, the pools are very nice. Also there is a pier to islands, it’s convenient.
Sau Ping, 3-night trip

10/10 Exceptional

The staff was very friendly and helpful. I like the diversity in the staff employed (age, gender and ability). Some areas can do with a spruce up (floor of the pool).
Elke, 4-night trip

8/10 Very good

OK
HYOUNG WOO, 4-night trip

4/10 Fair

not good
Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
EUNJUNG, 7-night trip

10/10 Exceptional

We really enjoyed our stay for 3 nights at the hotel. 3 nights went by so quickly that we wished that we could have stayed longer. The facilities offered by the hotel are excellent especially for families with children. Special mention to receptionist Dzarif for making our stay more memorable with the seaview room. Will really come back to stay in the hotel again in the future.

10/10 Exceptional

Children playground water fun
Cecilia, 2-night trip

10/10 Exceptional

Exceptional staff and hotel
What a delightful stay ! From the moment we walked up the steps to the sound of the gong ,cool towels and refreshing drinks- friendly and accommodating staff - we knew we were in for a treat . Hotel surrounds and pool are beautiful , the yoga class in the morning right next to the water was a lovely way to start the day. Food plentiful and delicious with a huge variety of dishes. Always something going on and yet blissful places to be still and relaxed. The staff are always smiling and will go out of their way to help .Best 4 days we have spent in a long time - we will be back for sure - terima kasih Shangri La Tanjung Aru for a wonderful stay .
lesley, 4-night trip

10/10 Exceptional

I have traveled the world many times. Over 1,000,000 miles in the air last I checked. I have stayed in slums and I have stayed in resorts. This is the best place I have stayed by far and for a great price. The food was great, staff was very friendly and attentive, all spoke English pretty well. The room service was divine and the buffets were insanely assorted and delicious. It is a short boat ride to different islands for snorkeling and water activities. Additionally if you upgrade you get access to free food and alcohol for afternoon tea and adults time in the restaurant. They also have so many activities for children and you can drop your child around 11am and have that romantic vacation you have been wanting while your kids play.
Nicholas James, 3-night trip

10/10 Exceptional

Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets.
Michael, 3-night trip

8/10 Very good

We loved the property with one exception: despite complaining nothing was done about the fact that we had only cold water in the shower for four days.
Barbara, 4-night trip

6/10 Good

This a family resort which has a great location and beach area, however for the cost of the room the cleaning and overall maintenance in the room was terrible. We had a giant cockroach in the bathroom and mould in the silicon and grout of the bath. Not worth the 500 dollars a night price tag no matter how good the facilities
Renee, 1-night trip

10/10 Exceptional

Gwangnyeon, 1-night trip

10/10 Exceptional

조경이 아주 끝내줬어요. 제대로 힐링하다갑니다
chul kyun, 3-night trip

10/10 Exceptional

SONGHEE, 2-night trip