Springhurst Towne Center Shopping Center - 6 min drive
Mall St. Matthews - 8 min drive
Getting around
Louisville, KY (LOU-Bowman Field) - 11 min drive
Louisville International Airport (SDF) - 18 min drive
Restaurants
McDonald's - 5 min drive
Starbucks - 3 min drive
McDonald's - 9 min walk
R Place - 11 min walk
Wingstop - 4 min drive
About this property
Embassy Suites Louisville East
Enjoy your visit to Louisville with a stay at Embassy Suites Louisville East. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
150 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Off-lead area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Free daily reception
Snack bar/deli
What to do
Shopping
Free bikes nearby
Hiking/biking trails nearby
Horse riding nearby
Skydiving nearby
Zip-lining nearby
Winery tours nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (2046 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2002
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Queen sofa bed
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Separate living room
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Post – This bar only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe – On-site restaurant. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville
Frequently asked questions
Does Embassy Suites Louisville East offer free cancellation for a full refund?
Yes, Embassy Suites Louisville East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Embassy Suites Louisville East?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Embassy Suites Louisville East?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Suites Louisville East?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Embassy Suites Louisville East and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes casino gaming, cave exploring and hunting. Embassy Suites Louisville East also has a 24-hour fitness centre.
Are there restaurants at or near Embassy Suites Louisville East?
Yes, there's an on-site restaurant, The Post.
What's the area around Embassy Suites Louisville East like?
Embassy Suites Louisville East is a short 19-minute walk from E.P. Tom Sawyer State Park and 10 minutes' walk from IceLand Sports Complex.
Embassy Suites Louisville East Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
6 Dec 2024
Okay place to stay.
Quiet room. Stains on the carpet. No restaurant or bar except during manager's reception. Very few snacks that were not replenished during the 1.5 hour manager's reception. Friendly omelet maker and very friendly bartender. Front desk not that friendly.
Ann
Ann, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Quiet place
Room was quiet. Somewhat clean - found plastic wrap in several places. Given only 1 hand towel instead of 2. Stains on the carpeting. No restaurant at first stay and second stay had restaurant only during manager's reception. No bar except for during manager's reception. Friendly omelet maker and very friendly bar tender.
Ann
Ann, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
TRASH THE LINEN
The kind host made the check-in process quick and efficient. There was only 1 guest elevator that worked the entire weekend. There was a sign that said an additional elevator was through the housekeeping washroom. It certainly seemed like an area guests should not walk through.
When we got to our room (#320) it was clean, spacious, and very warm and stuffy. We turned on the air conditioner that made a buzzing noise but it never came on. A service guy came up and began tinkering, but they eventually asked us to move rooms. We nephew's room on the 2nd floor never had working heat or air.
On day two, we requested a 2 fresh sets of towels. They only brought 2 large drying towels that were a dingy yellow color. When they brought the face towels they looked so awful they should be trashed. I wish I had taken pics.
Summary...
• They need to repair elevators.
• Fix the heat/air units.
• Invest in new linen.
• Breakfast was greeeat!!!
Shala
Shala, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Weekend?
Get away with grand kids
Trip was a weekend.Get away with my grand kids to visit lights under louisville was an excellent hotel with a made order omelet bar.
and breakfast buffet
David
David, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
This hotel was beautiful.They offer a happy hour and had made to order omlets in the morning which was great. The only thing questionable during the stay was that they claimed to have a restaurant and didnt have it operating. They had salads,soups,and cold sandwhiches you could purchase instead at the bar. Also the times of the piol had changed feom what the website said. I think their information should be updated because right now they are giving some false information,and aome people are relying on that and may have chosen to stay somewhere else if they knew this.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Roger
Roger, 1-night trip
Verified Hotels.com guest review
2/10 Poor
20 Oct 2024
Very disappointed
To tell you the truth, I was disappointed in the hotel. It was extremely noisy to 2:30 am in the morning. Way over priced for a one night stay almost $300 after we left your hotel a few miles down we found a Holiday Inn Express for half that price !! . Yes you fixed up the hotel a little why should we pay for all that!! So very disappointed will not stay there again .
Hung
Hung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Nice place
Patrick
Patrick, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Great stay
The hotel was beautiful, had a open glass elevator, great morning breakfast which you can take to your room. Eating lobby and sitting was open beautifully to a water fountain and elevators to watch people go up and down, it's 6 stories and you can see all the way down in to the open lobby.
Cassandra
Cassandra, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Roberto
Roberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sept 2024
Only one elevator worked.
Yolanda
Yolanda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Robert Gordon
Robert Gordon, 4-night trip
Verified Expedia guest review
8/10 Very good
5 Sept 2024
Crystal
Crystal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Stay was very nice they are doing some remodeling but there was no inconvenience we really enjoyed the hospitality welcome with two free drinks, the rooms are very clean the staff is very friendly.
George
George, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Great establishment to stay for any trips. Meets all expectations for a great place to stay.
Christopher Savalas
Christopher Savalas, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
KeShawn
KeShawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
This is one of my favorite hotels. I hate the construction but it’s got the betterment of the facility and customers so it’s Necessary. It doesn’t last long either so it’s OK. 10/10
KeShawn
KeShawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Was a amazing hotel
Cheryl
Cheryl, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
The new decor was beautiful!
Kristen
Kristen, 2-night trip
Verified Expedia guest review
4/10 Fair
7 Aug 2024
Would not have stayed there had we known that the entire lobby area was under construction.
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Huey
Huey, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
2 Aug 2024
TV remote didn’t work. Called and said there was nothing he could do. Smoke detector beeped outside my door all night until maintenance got there at 9:30am the next day to replace the battery. Renovations going on in the lobby starting at 7:30am. Just was not a good experience. However I’ve stayed at this location multiple times in the past and it wasn’t ever this bad… just a bad weekend to be there I guess.