Choose dates to view prices

Novotel Sunshine Coast Resort Hotel

Photo gallery for Novotel Sunshine Coast Resort Hotel

Exterior
Individually decorated, desk, laptop workspace, iron/ironing board
Breakfast and dinner served
Breakfast and dinner served
Exterior

Overview of Novotel Sunshine Coast Resort Hotel

Novotel Sunshine Coast Resort Hotel

4.0 star property
4-star hotel with outdoor pool, connected to the convention centre, near Twin Waters Golf Club
7.6 out of 10 Good
7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is AU$247
Price available on 14/6/2023
Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Spa tub
  • Pool bar
  • Room service
For families
  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Twin Waters
  • Mooloolaba Esplanade - 12 min drive
  • Mooloolaba Beach - 12 min drive
  • Aussie World - 22 min drive
  • Bulcock Beach - 25 min drive

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 6 min drive
  • Palmwoods Station - 20 min drive
  • Nambour Station - 21 min drive
  • Yandina Station - 23 min drive

Restaurants

  • Sneaky Baron - 11 min drive
  • Solbar - 10 min drive
  • The Post Office - 10 min drive
  • The Loose Goose - 3 min drive
  • La Canteena - 10 min drive

About this property

Novotel Sunshine Coast Resort Hotel

At Novotel Sunshine Coast Resort Hotel, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site sailing and kayaking. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre and a hot tub. Sola Restaurant serves breakfast and dinner, and the bar is a great place to grab a drink. A poolside bar, a snack bar/deli and a terrace are other highlights at this upmarket hotel. The breakfast and local sightseeing get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 361 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Pool gate
  • Paddleboard on site

What to do

  • On the beach
  • Beach volleyball
  • Golfing
  • Segway hire/tours
  • Kayaking
  • Sailing
  • Paddleboards
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Conference space (12109 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Segway hire/tours
  • Water sports equipment
  • Paddleboard on-site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Arcade/games room
  • Hot tub
  • Banquet hall

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Cleaning supplies

Special features

Dining

Sola Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar – This bar is located by the pool. Open daily.
Deli Cafe – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 35 per person
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • Intertek Cristal (third-party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Frequently asked questions

Does Novotel Sunshine Coast Resort Hotel offer free cancellation for a full refund?
Yes, Novotel Sunshine Coast Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Sunshine Coast Resort Hotel?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at Novotel Sunshine Coast Resort Hotel on 14 June 2023 start from AU$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Sunshine Coast Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Sunshine Coast Resort Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Novotel Sunshine Coast Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Sunshine Coast Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Sunshine Coast Resort Hotel?
You can check in from 2 PM - 11:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Novotel Sunshine Coast Resort Hotel and nearby?
Have fun with on-site activities such as kayaking, sailing and volleyball. Additional recreation on-site includes segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Novotel Sunshine Coast Resort Hotel also has a fitness centre and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Sunshine Coast Resort Hotel?
Yes, Sola Restaurant offers pool views and poolside dining.
Does Novotel Sunshine Coast Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Novotel Sunshine Coast Resort Hotel like?
Novotel Sunshine Coast Resort Hotel is in Twin Waters, a short 6-minute drive from Maroochydore, QLD (MCY-Sunshine Coast) and 17 minutes' walk from Twin Waters Golf Club. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.7/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Inga, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful property, with well-kept gardens. Plenty of places to walk, and local wildlife to see.
Anthony, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Really enjoyed the stay at Twin Waters, and the staff were super friendly!
Zoe, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Stayed for one night only whist in transit. Had a great meal, room very comfortable & enjoyed a few drinks at the poolside bar.
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Felt like a more private safe environment for the children to play
Allan, 1-night family trip
Verified Wotif guest review

8/10 Very good

Paul, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Lovely gardens. Rooms dirty and dated. Staff unfriendly
anthony, 2-night family trip
Verified Wotif guest review

8/10 Very good

Property was lovely a little tired but the grounds excellent. Beds comfortable bathroom very clean and good to see the dispensers, we did have an issue with out door- it did not securely lock. Maintenance were very quick to resolve once notified.
Jo-Anne, 1-night family trip
Verified Expedia guest review