Novotel Sunshine Coast Resort Hotel

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Beach
Pool
Pool
Pool

Overview of Novotel Sunshine Coast Resort Hotel

UNESCO Sustainable Travel Pledge

Novotel Sunshine Coast Resort Hotel

4.0 star property
4-star hotel with full-service spa, connected to the convention center, near Mudjimba Beach

7.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$194
Price available on 14/8/2022
Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar
  • Room service
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Twin Waters
  • Mooloolaba Esplanade - 15 min drive
  • Mooloolaba Beach - 16 min drive
  • Kawana Beach - 18 min drive
  • Bulcock Beach - 34 min drive

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 8 min drive
  • Nambour Station - 22 min drive
  • Palmwoods Station - 24 min drive
  • Yandina Station - 25 min drive

About this property

Novotel Sunshine Coast Resort Hotel

At Novotel Sunshine Coast Resort Hotel, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll have access to onsite sailing and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Nouveau Restaurant serves breakfast and dinner, and the bar is a great place to grab a drink. A poolside bar, a fitness center, and a spa tub are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 361 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Beach volleyball
  • Golfing
  • Segway rentals/tours
  • Kayaking
  • Sailing
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (12109 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Cleaning supplies

Special features

Spa

Twin Waters Day Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

The spa is open daily.

Dining

Nouveau Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
SOLA - This bar is located by the pool. Happy hour is offered. Open daily.
Deli Cafe - Onsite café. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.3 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Frequently asked questions

Overall score and ratings

7.8

Good

7.7/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Bick Pry Ltd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Monique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ji-Hyun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yun, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Verelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eric, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Simple but sufficient
Jay, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Kylie, 2-night trip
Verified Expedia guest review