See all properties

Residencia Polanco

3.0 star property
Hotel convenient to Paseo de la Reforma
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residencia Polanco

Lobby sitting area
Exterior
Standard Room, 1 King Bed
Preferential Room | Living room
Preferential Room | Private kitchenette

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Preferential Room

Preferential Room | Living room

Preferential Room

Highlights

TV
Rollaway/extra beds
Pillow-top bed
Cots/infant beds
Down duvet
Blackout curtains
Private bathroom
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

TV
Rollaway/extra beds
Pillow-top bed
Cots/infant beds
Down duvet
Blackout curtains
Private bathroom
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Preferential)

Deluxe Room (Preferential) | Living room

Deluxe Room (Preferential)

Highlights

Furnished lanai
TV
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
Cable channels
Living room
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Hallway

Residence L´ Heritage Royal Colonial by BlueBay

Free breakfast
Kitchen
Free parking
Free WiFi
7.8 out of 10, Good, (110)
Residence L´ Heritage Royal Colonial by BlueBay
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Newton 272, Col. Chapultepec Morales, Mexico City, MDF, 10200

What's nearby

  • National Museum of Anthropology - 19 min walk - 1.6 km
  • Antara Polanco - 3 min drive - 2.3 km
  • Angel of Independence Monument - 3 min drive - 3.1 km
  • Auditorio Nacional - 4 min drive - 2.8 km
  • Chapultepec Park - 5 min drive - 5.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tultitlan Lecheria Station - 34 min drive
  • Polanco Station - 10 min walk
  • San Joaquin Station - 19 min walk
  • Auditorio Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Docena - ‬3 min walk
  • ‪Siembra Tortillería - ‬1 min walk
  • ‪SiembraTortilleria/Comedor - ‬2 min walk
  • ‪La Posada del Sancho - ‬3 min walk
  • ‪Café del Parque - ‬2 min walk

About this property

Residencia Polanco

When you stay at Residencia Polanco, you'll be a short five-minute drive from Angel of Independence Monument and Paseo de la Reforma. Also, National Museum of Anthropology and Antara Polanco are a short five-minute drive away. Fellow travellers say good things about the overall property condition. The property is only a short walk to public transportation: Polanco Station is 10 minutes away.

Languages

English, French, Spanish

At a glance

Hotel size

  • 23 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 7:00 AM; check-in end time: 11:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

What to do

  • Discount at nearby fitness centre

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1997

Accessibility

  • Lift

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Sleep well

  • Down duvet
  • Blackout curtains
  • Pillow-top mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Residencia Hotel Polanco
Residencia Polanco
Residencia Polanco Hotel Mexico City
Residencia Polanco Mexico City
Residencia Polanco Hotel
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City

Frequently asked questions

Does Residencia Polanco offer free cancellation for a full refund?
Yes, Residencia Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Residencia Polanco?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Residencia Polanco?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Residencia Polanco?
Check-in start time: 7:00 AM; check-in end time: 11:00 PM. Check-out time is noon. Express check-in is available.
What's the area around Residencia Polanco like?
Residencia Polanco is a short 10-minute walk from Polanco Station and 19 minutes' walk from Paseo de la Reforma.

Residencia Polanco Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Poor

This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel!
Anyonio, 1-night trip with friends
Verified Expedia guest review

6/10 Good

This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service.
Minda, 1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified CheapTickets guest review

4/10 Fair

Mixed views
It's a mix of feeling toward this Hotel. I think that management don't care very much about this Hotel and the potential it has in the area. The front desk people are very nice. No A/C , Need to ask for an electric fan for the night, the bed sheet was never changed but was neatly fixed every day, (4 days). Don't get me wrong its a very beautiful hotel and the area is amazing. The owner needs to improve more the building....and place towels daily, and not to wait until your guest need one and have to ask for it. At least I have few good stories to tell.
LUIS, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Orbitz guest review

2/10 Poor

Do not stay here!
This hotel is absolutely horrible. There's black mold in the bathrooms, multiple smoke alarms that were beeping non-stop because the batteries were dying, dirty sheets, windows that don't lock, and they only provide one towel. I have nothing a positive to say about this hotel.
Shilo, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Orbitz guest review

10/10 Exceptional

Spacious
The hotel was spacious and it had nice beds and rooms, it’s a little old but the price is alright.
Katan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very nice area. You get what you pay for. No AC. Could be much cleaner.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It gives you a home feel away from home, spacious studio look apartments. Great for families.
3-night family trip
Verified Expedia guest review

8/10 Very good

I like the service in breaskfast. I didn't like my tv only had 1 channel
4-night family trip
Verified Expedia guest review

2/10 Poor

Toshiya, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Great location for great price
Great location, great comfy bed and good breakfast. Only negative is no mini fridge in room like other reviews, so maybe unlucky.
Darrel, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

There were black hair strands all over the bed and a unknown pill capsule on top to the TV stand.
1-night trip
Verified Expedia guest review

6/10 Good

Great service, so-so rooms.
A true "residence". My suite included a mini-refrigerator, a microwave, and two, dirty heating elements. There were no pots, pans, eating utensils, cups or glasses. The "living room" furniture was old and uncomfortable. The bathroom was clean, but no paper handkerchiefs and minimal soap. The bedroom was pleasant, although we couldn't get the TV to work (some secret we didn't understand, perhaps). Greatest concern: no AC and no fans - it can be hot in Mexico City in the late afternoons! The desk clerk was fantastic, helping us make arrangements for transportation and wake-up calls. He even called to tell us that the time was changing that evening! I could handle any of the small inconveniences, but the no AC/fan is a deal breaker.
Melinda S, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Booking through Expedia gave me the best rate on this hotel which was a very nice typical mexican style
4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, reasonable price, super friendly and helpful staff. I look forward to staying there again.
1-night trip
Verified Expedia guest review

4/10 Fair

Good location. Need renovation urgently.... Very old rooms
3-night trip
Verified Expedia guest review

6/10 Good

The hotel is ok but could be great if they were to pay more attention to cleanliness. Breakfast is poor, no choices and very dirty breakfast area.
Ricardo, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Daniel Alfonso, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hero, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean and comfy
Great little spot for our one night in town. Central area and very friendly staff. Our room wasn't quite ready when we arrived, and the whole family came to help change the sheets and get the bathroom ready. The hotel itself is on the older side and a little shabby (we would have paid less for the same condition where we live, you're definitely paying for location) , but clean and comfortable. We would stay here again!
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel and good location also
Elmer, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kent, 5-night trip
Verified Hotels.com guest review