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All properties in Kuta, Bali, Indonesia
1 room, 2 adults

Mercure Kuta Bali

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (free)
  • Children's pool
  • Beach nearby
  • Connecting/adjoining rooms available
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361, Indonesia

3.5-star beach hotel with outdoor pool, near Kuta Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (free)
    • Children's pool
    • Beach nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good location but was surprised that after a week of being there our bed sheets were not…Mar. 1, 2020
  • For a mercure it wasn't what we expected. I would recommend the Mercure LegianFeb. 23, 2020

Mercure Kuta Bali

from A$71
  • Deluxe Room, Ocean View
  • Superior Room
  • Deluxe Room, Ocean View
  • Superior Room
  • Deluxe Room, Balcony
  • Deluxe Room
  • Deluxe Room, Balcony
  • Deluxe Double Room, Oceanfront
  • Deluxe Twin Room, Oceanfront

What’s around Mercure Kuta Bali

Landmarks

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Beachwalk Shopping Center - 5 min walk
  • Waterbom Bali - 13 min walk
  • Legian Beach - 27 min walk
  • Double Six Beach - 35 min walk
  • Poppies Lane II - 4 min walk
  • Kuta Square - 6 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 8 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 8 AM to 9 PM *

Parking

  • Free self parking (limited)

  • Free nearby parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Spa treatment room(s)
  • Surfing/boogie boarding nearby
  • Spa tub
  • Billiards or pool table
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
Languages Spoken
  • English
  • Indonesian
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Alang-Alang Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.

Lotus Lobby Bar - Onsite bar.

Mercure Kuta Bali’s small print

Also known as

  • Mercure Kuta Bali Hotel
  • Mercure Bali Hotel
  • Mercure Kuta Bali
  • Mercure Bali
  • Accor Kuta Bali
  • Mercure Kuta Bali Hotel Kuta
  • Mercure Kuta Bali Kuta
  • Mercure Kuta Bali Hotel
  • Mercure Kuta Bali Hotel Kuta

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: IDR 35 per accommodation, per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Safes in guestrooms can be used for IDR 35 per stay

Buffet breakfast is offered for an extra charge of IDR 20 for adults and IDR 15 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 20 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Kuta Bali

  • Does Mercure Kuta Bali offer free cancellation for a full refund?
    Yes, Mercure Kuta Bali does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Kuta Bali?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Mercure Kuta Bali?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mercure Kuta Bali?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Kuta Bali?
    You can check in from 2 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Mercure Kuta Bali?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Mercure Kuta Bali?
    Yes, an airport shuttle is available from 8 AM to 9 PM on request. The charge is IDR 20 per vehicle one-way.

Recent reviews

Very good 8.2 From 174 reviews

Fair 4.0
Very average hotel
Only needed to stop here one night, arrived straight from the airport and wanted to go to bed as we were tired, the air conditioning in our room did not work, after calling reception they sent a repair man to our room at 10.30pm after 20 mins and no word from hotel staff about our room or if we were getting another one my partner went down to reception to ask what was going on as we wanted to go to bed they gave us another room but only after us asking them no other compensation or even an apology about the room. Ordered room service basically inedible. Rooms are worn down and dodgy jobs have been done to fix problems. For such a huge hotel chain they can do so much better. Save your money and stay somewhere else no point paying big money when the hotel is crap.
Vaughn, au1 night romance trip
Very good 8.0
Location location best in kuta
Not organise at all front desk book room 3 months ago but when you check in 23/ 02 /19 4 pm wasn”t ready ,lucky they got spare room the call suite but not Seaview when I book a room long times ago.
Ali, au5 night family trip
Fair 4.0
The hotel needs a revamp. Have stayed here previously . Hotel has not been maintained.
Sherita, au2 night family trip
Exceptional 10.0
Great spot Staff awesome!
Great experience, staff awesome
James, au4 night romance trip
Exceptional 10.0
Value for your Dollar!!
Fantastic room and service.
James, au4 night romance trip
Exceptional 10.0
Excellent
Nice hotel, near the beach and shops, everything that you need already there. Overall very happy and would like to come back.
Ita, au3 night family trip
Exceptional 10.0
Great location
Staff was friendly , great location by the beach The Bar by the pool should be the same level of the pool so not going up and down to get a drink
Naomi, au8 night romance trip
Fair 4.0
Good service, bad infrastructure
Towels were stinky. I complained about, but the new ones were not better. I guess the were not dried well enough. No warm water in the shower. The three stair steps in the room are illuminated. To turn these lights off, one need to know about a hidden button in the wardrobe of the room. I would have never found it myself. At least the staff is incredibly kind and helpful. Very good service all over.
id2 night trip
Exceptional 10.0
Conveniently located near Kuta Beach and Beachwalk Shopping
Hernani, sg3 night family trip
Very good 8.0
Good for price
Good Breakfast, Central Location and in front of the Beach
Tuan, ca2 night family trip

Mercure Kuta Bali

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