At Quality Inn Chicopee - Springfield, start your day with a continental breakfast and stay connected with in-room WiFi. The business center and laundry facilities are at your disposal, while RV/bus/truck parking makes it easy to come and go.
Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.7 km
Getting around
Westfield, MA (BAF-Barnes Municipal) - 23 min drive
Hartford, CT (BDL-Bradley Intl.) - 37 min drive
Logan International Airport (BOS) - 97 min drive
Holyoke Station - 15 min drive
Springfield Union Station - 16 min drive
Windsor Locks Station - 26 min drive
Restaurants
Chick-fil-A - 5 min walk
Starbucks - 11 min walk
Buffalo Wild Wings - 7 min walk
McDonald's - 10 min walk
Panera Bread - 9 min walk
About this property
Quality Inn Chicopee - Springfield
Quality Inn Chicopee - Springfield puts you within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. Free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 10:00 AM. Also, Big E and Eastern States Exposition are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
100 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Facilities
ATM/banking
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
No lift (single-level property)
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID – C0008350610
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee
Frequently asked questions
Does Quality Inn Chicopee - Springfield offer free cancellation for a full refund?
Yes, Quality Inn Chicopee - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Chicopee - Springfield?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Chicopee - Springfield?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Chicopee - Springfield?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Quality Inn Chicopee - Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (10-min drive) is nearby.
What's the area around Quality Inn Chicopee - Springfield like?
Quality Inn Chicopee - Springfield is a short 19-minute walk from Chicopee Falls Dam and 20 minutes' walk from Chicopee Memorial State Park.
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Quality Inn Chicopee - Springfield Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.4/10
Staff & service
6.2/10
Amenities
6.0/10
Property conditions & facilities
5.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Shower
Weather
Bathtub
Vat
Smoking
Reviews
8/10 Very good
19 July 2025
Could be great
It could be great with a little care and an overseer for housekeeping. Terrific location, excellent price, decent breakfast.
Nicole
Nicole, 4-night trip
2/10 Poor
6 July 2025
They need to close it asap
My experience was horrible when i came in the roaches scattered around and it stinkked like pee
Eduardo
Eduardo, 1-night trip
2/10 Poor
22 July 2025
Pick Another Hotel
The room we were first put in was disgusting. The floors were nasty. The baseboards were falling off. The ceiling was crumbling. We switched rooms and it was not much better. The plumbing was not working great. The sink and the shower didn’t drain well. It took the shower about an hour to drain down the tub. Not to mention the awful beds. Would not recommend this place.
Ryan
Ryan, 1-night trip
6/10 Good
25 May 2025
One night stay and the hallways were very dirty!
Verified traveller
1-night trip
4/10 Fair
29 June 2025
Needs restoration
First no water second room was no clean mess than the thirdt room no chair and …. I give up
Emira
Emira, 1-night trip
4/10 Fair
8 June 2025
It smelled terrible. I went to turn on the lamp and it was covered in as unidentifiable goo. The breakfast was good though.
Laura
Laura, 1-night trip
2/10 Poor
4 June 2025
It was the worst roach infested room and by far the dirtiest I’ve ever stayed in! I think a refund is in order, had it not been so late we would have left but we had no where to go!
Emily
Emily, 1-night trip
4/10 Fair
24 May 2025
Sanford and Son is alive in Chikopee
A run down shack tucked behind a Chik Filet. A once normal Quality Inn now completely run down and in a state of disrepair. Decorated with broken furniture from days of old, earmarked for the trash heap, but snatched from the pile to be installed in this S@$t hole of a place.
The cliche "I wouldnt stay here if its the last place on earth" well ....
Joseph
Joseph, 3-night trip
2/10 Poor
29 May 2025
Filthy. Iron burn marks in the carpet. Blood stains on the carpet. Chair was gross with writings of markers. Holes in the wall, water stains. If i could give 0 stars i would.
Samuel
Samuel, 1-night trip
4/10 Fair
20 May 2025
How to let a hotel falk apart.
Ive seen better furniture in a collage dorm. Everything is either broken or worn out. Room smells like grandma's musty basement.
This was once a nice hotel but no effort has been made to maintain it as such. Its in drastic need of a complete remodel.
Joseph
Joseph, 1-night trip
2/10 Poor
20 Apr 2025
Stay away
Roach infested. The end....
Andrea
Andrea, 1-night trip
2/10 Poor
19 Apr 2025
Cockroaches lots of people screaming
Neshmarie
Neshmarie, 1-night trip
10/10 Exceptional
2 Jan 2023
Nice comfortable stay
Moet
Moet, 2-night trip
10/10 Exceptional
12 Nov 2022
our Second stay in three years and we absolutely loved it. It was clean and inviting beds were amazing and breakfast was wonderful
Bart
Bart, 1-night trip
8/10 Very good
27 Oct 2022
Always a nice clean stay
Hayden
Hayden, 1-night trip
10/10 Exceptional
28 May 2023
Central location but more importantly the staff here is exceptional.
MARK
MARK, 1-night trip
10/10 Exceptional
28 Jan 2023
Helpful staff and check in was at ease!
Praseuth
Praseuth, 1-night trip
2/10 Poor
28 May 2025
Renovate BEFORE transition
This place is terrible! I'm at the front desk checking in and I notice a sign posted that says "this property is transitioning back into a hotel after having been a shelter". That was a red flag and I should have stopped my check in based off of that alone but we had just arrived after a long drive, we were tired and late for an event; not to mention that it was graduation weekend and vacancies anywhere else were practically non existent by this time. So we head to the room and immediately walk back out. It was awful! The carpet was absolutely disgusting! There were gnats flying around the room. The linen was gross!
The guy at the front desk was so nice! He immediately offered to reimburse my deposit and told me the plan is to renovate the property soon. They need to renovate BEFORE they convert back to a hotel. I wouldn't stay for free!
When you're looking for hotels on third party sites, it should be required to note when a hotel is transitioning back into a hotel after having served as a temporary shelter. Customers should be allowed full transparency so they can make educated decisions and not be deceived at check-in.
I realize this is a budget motel and yes, I was looking for budget, but the condition of the room was completely below standard!
Jillian
Jillian, 2-night trip
8/10 Very good
12 Sept 2022
Friendly Trip
The stay was great
Esther
Esther, 1-night trip
6/10 Good
24 May 2023
Good value for the price
Stephen
Stephen, 1-night trip
6/10 Good
8 Aug 2022
It was adequate, a little run down but decent price and clean.
Tim
Tim, 2-night trip
10/10 Exceptional
11 Feb 2023
Good area i bit outdated room was clean.
Giovanni
Giovanni, 1-night trip
6/10 Good
8 May 2023
Chicapee
Hotel is old, needs a do-over.
geraldine
geraldine, 1-night trip
10/10 Exceptional
12 Feb 2023
Great! Easy! Quick! Excellent!
Magalis
Magalis, 1-night trip
10/10 Exceptional
4 Dec 2022
Feels like home.
Cleaning crew is amazing. I want to take my lady home with me! Kind sweet try’s to understand what I’m saying but always comes threw!