Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
What's nearby
Playa de las Américas - 10 min walk - 0.9 km
Los Cristianos Beach - 15 min walk - 1.3 km
Veronicas Strip - 19 min walk - 1.6 km
Golf Las Americas - 5 min drive - 2.6 km
Siam Park - 6 min drive - 2.7 km
Getting around
Tenerife (TFS-Tenerife South) - 20 min drive
La Gomera (GMZ) - 113 min drive
Airport shuttle (surcharge)
Restaurants
Hard Rock Cafe Tenerife - 1 min walk
McDonald's - 6 min walk
Cafetería Plaza - 3 min walk
Bianco Ristorante - 2 min walk
Mamma Mia - 1 min walk
About this property
Cleopatra Palace Hotel
At Cleopatra Palace Hotel, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute walk of Playa de las Américas. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre and a sauna. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a poolside bar and a children's pool. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Transfers
Airport shuttle (available on request)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Beach club (surcharge)
Tennis
Fitness classes
Pilates classes
Yoga classes
Volleyball
Scooter/moped hire
Shopping
Pool table
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Skydiving nearby
Working away
24-hour business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1996
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Piano
Fitness centre
An outdoor pool
Sauna
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona
Frequently asked questions
Does Cleopatra Palace Hotel offer free cancellation for a full refund?
Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cleopatra Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cleopatra Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cleopatra Palace Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Cleopatra Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cleopatra Palace Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Cleopatra Palace Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Cleopatra Palace Hotel?
Yes, there's an on-site restaurant.
Does Cleopatra Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cleopatra Palace Hotel like?
Cleopatra Palace Hotel is a short 10-minute walk from Playa de las Américas and 15 minutes' walk from Los Cristianos Beach. Travellers love the resort's prime location.
Cleopatra Palace Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
30 Nov 2024
Dorothy
Dorothy, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Lovely hotel on the beachfront. Great variety of food included in the breakfast buffet. Nice, friendly staff.
Caroline
Caroline, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Tracey
Tracey, 6-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2024
40th bday let down!
First, the staff was AMAZING! All the way around! My only complaints are, the room was very dated! The bed was not comfortable at all. Did not get a good night’s rest the entire time I was there! It was my 40th bday and I just didn’t enjoy the room. For the price, you’re def paying for the beach! It’s convenient to a lot of things, but the hotel itself, wouldn’t stay again. I’d prob stop by and say hello to the front desks though! Wouldn’t stay again until the rooms improved. Staff, keep doing what you do!
LaKendrick
LaKendrick, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Holiday
Amazing hotel very clean and fantastic breakfast
Janice
Janice, 7-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Brogan
Brogan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Maciej
Maciej, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Gail Janet
Gail Janet, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Hilary
Hilary, 7-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
We loved our ocean view room!
Trucly
Trucly, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel.
If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables.
We loved our stay and will definitely come back next year.
Yana
Yana, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Beach access was wonderful.
The negative is we only had one night!!!
Jan
Jan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Michael
Michael, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
Loved it
Angus
Angus, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Aly
Aly, 2-night trip
Verified Expedia guest review
4/10 Fair
18 July 2024
Dean
Dean, 2-night trip
Verified Expedia guest review
6/10 Good
9 July 2024
Lee
Lee, 6-night trip with friends
Verified Hotels.com guest review
6/10 Good
7 July 2024
Ebrahim
Ebrahim, 5-night trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Perfect location
Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas
Donna
Donna, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2024
Lovely hotel
We stayed pre-renovation
Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Excellent service and very friendly staff who love to help.
A gorgeous breakfast buffet with all different styles of food.
paul
paul, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Mohamed
Mohamed, 7-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Fantastic holiday
Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.