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ibis Styles Canberra Eaglehawk

Photo gallery for ibis Styles Canberra Eaglehawk

Exterior
Seasonal outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Seasonal outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Deluxe Apartment, 1 King Bed | Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Deluxe Apartment, 1 King Bed | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Overview of ibis Styles Canberra Eaglehawk

UNESCO Sustainable Travel Pledge

ibis Styles Canberra Eaglehawk

4-star property
Sutton resort with restaurant and bar/lounge, aimed at LGBTQ guests

7.0/10 Good

1,007 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is AU$136
Price available on 3/2/2023
Map
1222 Federal Highway Service Road, Sutton, NSW, 2602

Room options

About this area

Getting around

  • Canberra, ACT (CBR-Canberra Intl.) - 20 min drive
  • Kingston Canberra Station - 15 min drive
  • Queanbeyan Railway Station - 19 min drive
  • Bungendore Station - 24 min drive

Restaurants

  • The Baker at Sutton - 6 min drive
  • The Knox made in Watson - 7 min drive
  • Watson Takeaway - 7 min drive
  • Thai Herb - 7 min drive
  • Siam Twist Restaurant & Cafe - 7 min drive

About this property

ibis Styles Canberra Eaglehawk

Enjoy your visit to Sutton with a stay at ibis Styles Canberra Eaglehawk. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cafe Munch, which serves dinner. Other highlights at this upmarket resort include a bar/lounge, a fitness centre and a garden. Fellow travellers say good things about the helpful staff and family-friendly amenities.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 151 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of AUD 60 at checkout

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

Travelling with children

  • Playground
  • Local/corner shop
  • Children's menu
  • Pool gate

What to do

  • Pool table
  • Winery tours nearby

Working away

  • Meeting rooms
  • Conference centre (5382 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • 2 outdoor tennis courts

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • No lift (single-level property)
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Window screens
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Cleaning supplies

Special features

Dining

Cafe Munch – Overlooking the garden, this restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between AUD 5 and AUD 60 for adults, and AUD 5 and AUD 60 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.25 per cent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for AUD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 60 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from January to January
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property caters to LGBTQ guests.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

ibis Styles Canberra Eaglehawk Hotel Sutton
ibis Styles Canberra Eaglehawk Hotel
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk
Rydges Eagle Hawk Hotel Sutton
ibis Styles Canberra Eaglehawk Resort Sutton
ibis Styles Canberra Eaglehawk Resort
Hotel ibis Styles Canberra Eagle Hawk
ibis Styles Canberra Eaglehaw
ibis Styles Canberra Eaglehawk Resort
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk Resort Sutton

Frequently asked questions

Does ibis Styles Canberra Eaglehawk offer free cancellation for a full refund?
Yes, ibis Styles Canberra Eaglehawk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Styles Canberra Eaglehawk?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at ibis Styles Canberra Eaglehawk on 5 Feb 2023 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Styles Canberra Eaglehawk?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ibis Styles Canberra Eaglehawk?
Yes, there's a seasonal outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at ibis Styles Canberra Eaglehawk?
Yes, pets are welcome. There's a charge of AUD 60 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at ibis Styles Canberra Eaglehawk?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Styles Canberra Eaglehawk?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at ibis Styles Canberra Eaglehawk and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a picnic area. Ibis Styles Canberra Eaglehawk also has a garden.
Are there restaurants at or near ibis Styles Canberra Eaglehawk?
Yes, Cafe Munch offers garden views. Nearby restaurants include The Baker at Sutton (4.7 mi), Thai Herb (4.7 mi) and The Knox made in Watson (4.9 mi).
What's the area around ibis Styles Canberra Eaglehawk like?
Ibis Styles Canberra Eaglehawk is located a short 16-minute walk from Goorooyarroo Nature Reserve.

Reviews

7.0

Good

7.3/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

6.7/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

6/10 Good

Wendy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

location and facilities good. Garden surroundings very poor. Check out charge for standard cleaning ?
mal, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel room and bathroom were immaculate. The breakfast dining area itself was a little tired but the breakfast was good.
Jemma, 1-night trip
Verified Expedia guest review

8/10 Very good

Bush setting back from the road and no sound from neighbours meant a welcome restful quiet sleep!
Gillian, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Always accommodating for our pets too!
Megan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We stayed in one of the apartment rooms with a kitchen, large bathroom with washer/dryer and a king size bed in a separate room. The facilities in the room itself were excellent with a very comfy bed and a good amount of kitchen utensils to use in the kitchen. Parking was easy and the room was clean. Overall quite good value for money. The downsides: - WiFi and Mobile internet speeds were extremely poor in our room for some reason. Almost un-useable. - The communal areas around the property are a bit run down. The driveways are in a pretty bad state with large potholes in some areas. The toilets in the main building are in desperate need of a thorough clean. None of this really effected our stay though and was only discovered when we went exploring.
Grant, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

KEITH, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The rooms were old, worn out, dusty, no wifi, no toothbrush (none in the gift shop too). Downgraded to 8 single-bed dormitory as our originally booked 2 x double beds was overbooked. Asked the staff if they can move us to a different room as our little one can't sleep on her own but was told the place is fully booked even though people in front and behind us were put into family rooms. Ended up sneezing and with irritating eyes all night due to uncleaned dusty room.
Chun, 1-night family trip
Verified Expedia guest review

4/10 Fair

We stayed for one night 15/16 October. The room was okay. We knew we booked Ibis so didn't have any high expectations. There was no hot water in the shower, wi-fi didn't work. The man at the reception was rude and made inappropriate comments. When we complained about the water he told us to go wait for 45 minutes for the tank to re-heat and then tried to shift the subject saying "Oh you're so beautiful, are you married?". I struggle to see how that's connected to the subject of not having hot water in the room. We tried calling reception, no-one would pick up, we then went to the reception and asked what was the right number, that same man gave us the number we were calling all along. I dialled it in front of him, the phone rang next to him. Clearly, he was not picking it up. We had a chat with the people who stayed in the room next to ours and they had the same experience. Maybe it was just the unlucky night but we won't stay there again.
Ekaterina, 1-night trip
Verified Wotif guest review

6/10 Good

Average or below average condition of rooms & furniture
Purvi, 1-night family trip
Verified Lastminute guest review