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All properties in Pokolbin, New South Wales, Australia

Mercure Resort Hunter Valley Gardens

4.5-star motel with full-service spa, connected to a shopping center, near Hunter Valley Gardens

  • Free WiFi and free parking
From
A$189

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Studio, 1 King Bed - Balcony
  • Pool
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1 / 56Pool
Cnr Broke And Macdonald Road, Pokolbin, 2320, NSW, Australia
7.8.Good.
  • Checkin and room were both pleasing. Enjoyed a special occasion French styled dinner in…

    May 9, 2021

  • Very tired establishment and needs a good re-furbishment. Lots of spider webs in and…

    May 2, 2021

See all 207 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Easy parking
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • Hunter Valley Gardens - 13 min walk
  • Hope Estate - 18 min walk
  • Tempus Two Winery - 4 min walk
  • Roche Estate - 5 min walk
  • Brokenwood Wines - 7 min walk
  • Tamburlaine Organic Wines - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Studio, 2 Double Beds
  • Studio, 1 King Bed

Location

Cnr Broke And Macdonald Road, Pokolbin, 2320, NSW, Australia
  • Hunter Valley Gardens - 13 min walk
  • Hope Estate - 18 min walk
  • Tempus Two Winery - 4 min walk

What’s around

Landmarks

  • Hunter Valley Gardens - 13 min walk
  • Hope Estate - 18 min walk
  • Tempus Two Winery - 4 min walk
  • Roche Estate - 5 min walk
  • Brokenwood Wines - 7 min walk
  • Tamburlaine Organic Wines - 15 min walk
  • Tower Estate - 21 min walk
  • Cypress Lakes Golf and Country Club - 27 min walk
  • PepperTree Wines - 30 min walk
  • Scarborough Wine Co - 30 min walk
  • Tyrrell's Wines - 2 mi / 3.2 km

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 58 min drive
  • Branxton Station - 15 min drive
  • Greta Station - 20 min drive
  • Lochinvar Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 72 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the motel

Food and drink

  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Bicycle rentals on site
  • Miniature golf on site
  • Helicopter/aeroplane tours on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 9
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 52-cm TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Elements Restaurant - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Miniature golf on site
  • Helicopter/aeroplane tours on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
  • Mercure Hunter Valley Resort
  • Mercure Hunter Valley Gardens
  • Mercure Resort Hunter Valley Gardens Motel
  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens Motel Pokolbin
  • Mercure Resort Hunter Valley Gardens
  • Mercure Hunter Valley Gardens Pokolbin
  • Mercure Hunter Valley Gardens
  • Mercure Hotel Pokolbin
  • Mercure Resort Hunter Valley Gardens Hotel Pokolbin
  • Mercure Hunter Valley Resort Pokolbin
  • Mercure Hunter Valley Pokolbin
  • Mercure Hunter Valley

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Late check-out can be arranged for an extra charge of AUD 69.00 (subject to availability)

Rollaway beds are available for AUD 25.0 per night

Breakfast costs between AUD 12 and AUD 50 for adults, and AUD 10 and AUD 24 for children (approximately)

Cribs/Infant beds are available for AUD 15.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Resort Hunter Valley Gardens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 69.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Elements Restaurant offers French cuisine and garden views. Nearby restaurants include The Cellar Restaurant (5-min walk), Oishii Japanese & Thai Restaurant (8-min walk), and Muse Restaurant (2.2 mi).
  • Yes, an airport shuttle is available.
  • Practice your swing on the tennis courts. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mercure Resort Hunter Valley Gardens also has a winery, an outdoor pool, and a 24-hour health club, as well as a sauna, an arcade, and a garden.
7.8.Good.
  • 8.0.Very good

    All was perfect but the beds too small for 2 peopl

    Helena, 1 night family trip, May 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cozy resort. Right at the heart of Pokolbin and it’s wineries.

    4 night romance trip, Feb. 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service, clean and tidy, will returned again

    1 night romance trip, Feb. 18, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very nice motel. Central to the wineries. Disappointing in the bar being closed due to COVID.

    2 night romance trip, Feb. 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    check in quick and easy and staff very helpful. rooms were clean and great location

    2 night romance trip, Jan. 29, 2021

    Verified Wotif guest review

  • 6.0.Good

    property is a little dated but for the price it was somewhat reasonable. however they should really consider renovations in the rooms.

    1 night family trip, Jan. 25, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Lovely staff and facilities, however restaurant was quite overpriced. $24 for toast, bacon and eggs!?

    Claire, 1 night romance trip, Jan. 24, 2021

    Verified Wotif guest review

  • 6.0.Good

    Certainly needs repairs. Timber in bathroom rotten. Curtain bottom ripped

    John, 1 night family trip, Jan. 18, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The reception staff were very friendly. The location is great.

    4 night family trip, Jan. 17, 2021

    Verified Wotif guest review

  • 8.0.Very good

    The hotel ground is quite beautiful and peaceful. Room looks a bit small or 4 of us considering the price we have paid. Bathroom panels around the vanity could do with repairs as they have rotted from water seepage.

    2 night family trip, Jan. 1, 2021

    Verified Hotels.com guest review

See all 207 reviews