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All properties in Pokolbin, New South Wales, Australia
1 room, 2 adults

Mercure Resort Hunter Valley Gardens

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320, Australia

4.5-star motel with full-service spa, connected to a shopping center, near Hunter Valley Gardens
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The king studio room was updated and very comfortable but Jul. 5, 2020
  • Great weekend, seemed a bit stretched with staff but we still enjoyed. Jul. 4, 2020

Mercure Resort Hunter Valley Gardens

from A$159
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Studio, 2 Double Beds
  • Studio, 1 King Bed

What’s around Mercure Resort Hunter Valley Gardens

Landmarks

  • Hunter Valley Gardens - 13 min walk
  • Hope Estate - 18 min walk
  • Tempus Two Winery - 4 min walk
  • Roche Estate - 5 min walk
  • Brokenwood Wines - 7 min walk
  • Tamburlaine Organic Wines - 15 min walk
  • Tower Estate - 21 min walk
  • Cypress Lakes Golf and Country Club - 29 min walk

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 58 min drive
  • Branxton Station - 15 min drive
  • Greta Station - 20 min drive
  • Lochinvar Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 72 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
  • Express check-in/out
The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Miniature golf on site
  • Helicopter/aeroplane tours on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 9
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 52-cm TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Elements Restaurant - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Miniature golf on site
  • Helicopter/aeroplane tours on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Mercure Resort Hunter Valley Gardens’s small print

Also known as

  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
  • Mercure Hunter Valley Resort
  • Mercure Hunter Valley Gardens
  • Mercure Resort Hunter Valley Gardens Motel
  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens Motel Pokolbin
  • Mercure Resort Hunter Valley Gardens
  • Mercure Hunter Valley Gardens Pokolbin
  • Mercure Hunter Valley Gardens
  • Mercure Hotel Pokolbin
  • Mercure Resort Hunter Valley Gardens Hotel Pokolbin
  • Mercure Hunter Valley Resort Pokolbin
  • Mercure Hunter Valley Pokolbin
  • Mercure Hunter Valley

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Late check-out can be arranged for an extra charge of AUD 69.00 (subject to availability)

Rollaway beds are available for AUD 25.0 per night

Breakfast costs between AUD 12 and AUD 50 for adults, and AUD 10 and AUD 24 for children (approximately)

Cribs/Infant beds are available for AUD 15.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Resort Hunter Valley Gardens

  • Does Mercure Resort Hunter Valley Gardens offer free cancellation for a full refund?
    Yes, Mercure Resort Hunter Valley Gardens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Resort Hunter Valley Gardens?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Resort Hunter Valley Gardens?
    Yes, there's free self parking.
  • Is there a pool at Mercure Resort Hunter Valley Gardens?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mercure Resort Hunter Valley Gardens?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Resort Hunter Valley Gardens?
    You can check in from 2 PM to 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 69.00 (subject to availability).
  • Are there restaurants at or near Mercure Resort Hunter Valley Gardens?
    Yes, there's an onsite restaurant that serves French cuisine. Nearby restaurants include Potters Brewery (4.9 mi).
  • Is airport shuttle service offered by Mercure Resort Hunter Valley Gardens?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.0 From 203 reviews

Fair 4.0
Disappointing
Air-condition didn't heat the room. Bathroom timber was swelling and coming off the wall. There was mold on the ceiling of the bed room. looks like it hadn't had a thorough clean in years. Comfy beds and convenient location. Great food at the restaurant, however over priced for what we received.
au1 night trip
Very good 8.0
Great central location in the heart of Pokolbin
Mark, au2 night trip
Very good 8.0
Rooms are outdated... very small rooms... close to hot air ballooning as that’s what we wanted it for
Donna, au1 night trip
Very good 8.0
Visiting polkabin
Great room, quite close to everything in resort breakfast is great. Bed was very firm glad to get out of bed in morning besides that enjoyed stay
Mark, au2 night trip
Very good 8.0
Pretty
Great stay very helpful staff a few little jobs needed and water was never hot Overall a great stay
au2 night trip
Very good 8.0
Just fine.
Expected a little bit more from the room itself.
au1 night romance trip
Very good 8.0
Clean and comfortable
Clean, comfortable and convenient within walking distance of village.
Linda, au2 night family trip
Exceptional 10.0
Quelle Surprise
This Mercure is great. We were there at the end of July 2019. It was cold, the room was warm, as was the welcome. The room was also terrific and way way better than we expected and probably one of the better rooms of the hundreds of 4 star hotels we’ve descended on. Two huge twin beds and lots of water!! Made it really memorable. I dropped my camera in the men's and, to be honest, never expected to see it again as there was a conference on. Checked the following morning and there it was at reception. Many thanks for that conference people. Nice warm seating and apples beside reception made it a good place to sit - in the afternoon! We were going to eat in the evening but the fire was going out, it was cold and not inviting so we went to Harrigans. Met two other couples who were staying at the Mercure and they said the same thing. Shame. Only complaint is one. I’m told there was heavy rain previously but we were there for two nights and nothing was done to fill in the massive holes in the driveways. Bad managers.
Iain, au2 night romance trip
Exceptional 10.0
Thanks Mercure !
Comfortable, quiet, great efficient friendly staff
Jamie, au1 night romance trip

Mercure Resort Hunter Valley Gardens

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