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Mandarin Oriental Ritz, Madrid

5.0 star property
Luxury hotel with 2 bars/lounges, near Gran Via
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental Ritz, Madrid

Property entrance
Suite (Turret) | Living area
Outdoor dining
Restaurant
Lobby

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$1,996
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed

Free toiletries, hair dryer, dressing gowns, slippers

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Free toiletries, hair dryer, dressing gowns, slippers

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin, Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Junior)

Premier Suite (Junior)

Premier Suite (Junior)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Bathroom

Suite (Park)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 68 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Suite (Palm Court)

Suite (Palm Court)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret)

Suite (Turret)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado)

Suite (Prado)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite

Mandarin, Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz)

Suite (Ritz)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Suite, 1 King Bed (Courtyard King)

Four Seasons Hotel Madrid

Pool
Spa
Airport transfer
Pet-friendly
9.8 out of 10, Exceptional, (190)
The price is AU$1,488
includes taxes & fees
13 Jan - 14 Jan 2025
Four Seasons Hotel Madrid
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About the area

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 3 min walk - 0.3 km
  • Gran Via - 9 min walk - 0.8 km
  • Puerta del Sol - 12 min walk - 1.0 km
  • Plaza Mayor - 17 min walk - 1.5 km
  • El Retiro Park - 3 min drive - 2.4 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
  • Madrid Recoletos Station - 11 min walk
  • Atocha Cercanías Station - 15 min walk
  • Madrid Atocha Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Prado - ‬5 min walk
  • ‪Lobby Westin Palace - ‬3 min walk
  • ‪Cafetería Prado - ‬4 min walk
  • ‪Faborit - ‬3 min walk

About this property

Mandarin Oriental Ritz, Madrid

When you stay at Mandarin Oriental Ritz, Madrid, you'll be in a great location, within a short 10-minute walk of Prado Museum and Gran Via. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the room service. Public transportation is only a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

Languages

Arabic, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, up to 5 kg per pet)
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet-sitting services offered
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)
  • Children's games

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and manicures and pedicures.

Dining

The Ritz Bar – On-site cocktail bar.
Champagne Bar – On-site Champagne bar. Open daily.
Gastronomic restaurant – On-site fine-dining restaurant. Open daily.
Palm Court – On-site restaurant. Open daily.
The Ritz Garden – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 5 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 5 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for EUR 5 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately EUR 50 per person
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one-way. Maximum occupancy 6)
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 132.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid offer free cancellation for a full refund?
Yes, Mandarin Oriental Ritz, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mandarin Oriental Ritz, Madrid?
Yes, there's an indoor pool.
Are pets allowed at Mandarin Oriental Ritz, Madrid?
Yes, dogs are welcome, with a maximum weight of 5 kg per pet. Pet-sitting services are available.
Is parking offered on site at Mandarin Oriental Ritz, Madrid?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Mandarin Oriental Ritz, Madrid?
Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one-way.
What are the check-in and check-out times at Mandarin Oriental Ritz, Madrid?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mandarin Oriental Ritz, Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (12-min walk) and Casino Gran Via (13-min walk) are both nearby.
What is there to do at Mandarin Oriental Ritz, Madrid and nearby?
Mandarin Oriental Ritz, Madrid has 2 bars, a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Mandarin Oriental Ritz, Madrid?
Yes, there's an on-site restaurant, The Ritz Bar.
What's the area around Mandarin Oriental Ritz, Madrid like?
Mandarin Oriental Ritz, Madrid is in Retiro, a short 6-minute walk from Banco de Espana Station and 9 minutes' walk from Gran Via.

Mandarin Oriental Ritz, Madrid Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Soukaina, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Poor hotel
Leith, 3-night trip
Verified Expedia guest review

10/10 Exceptional

LOLITA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

AHMET CELALETTIN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

👍
Jonathan, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Dolores, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Breakfast and afternoon tea delicious. Detail customer service
Verified Expedia guest review

10/10 Exceptional

We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Khalil, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Abdulrahman, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful in every sense!!!! We had a great stay!
Yenisel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best Three Nights of Honeymoon, can't wait to retu
Spending the last three nights of our honeymoon at the Mandarin Oriental felt like the most brilliant decision we made as newlyweds. The staff was outrageously friendly and made sure that no detail was overlooked. We returned from our first night out to a bottle of champagne and white rose petals in the shape of a heart on our bed, alongside a printed photo from our wedding. Magical to say the least. After spending long mornings at the super nearby museums, we enjoyed unwinding in the spa area and relaxing by the pool. The piano player in the garden cafe was the perfect touch. We can't wait to visit again.
Tiffany, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Matthew, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The building, the service, the decoration, the food, everything was perfect. Very very very nice Hotel. Became quickly my number one Hotel to stay in Madrid.
Emmanuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The most amazing hotel I’ve ever visited. The staff went over and above the call of duty. We will be back!
Trish, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

A grand old hotel has become truly modern and world class. Whilst they (housekeeping) had a couple of coordination issues, I would recommend the Ritz and look forward to coming back.
Verified Expedia guest review

10/10 Exceptional

Mattias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

An elegant old world hotel, very well worth the stay.
James, 6-night trip
Verified Expedia guest review

10/10 Exceptional

SAM, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.
Mehrdad, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good
ERNESTO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mandarin is a beautiful hotel. All the personnel were friendly, helpful amazing. The rooms were always clean. The views to the garden were breath taking. Food was delicious. I’ll definitely go back and I’d highly recommend it
Rose, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bronwyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel with excellent service. Nothing is too much trouble!
Dimple, 2-night romance trip
Verified Expedia guest review