In the heart of Madrid, Chic & Basic dot provides a vibrant retreat with in-room WiFi. Central to Puerta del Sol and Plaza Mayor, this hotel offers convenient perks like tour assistance and luggage storage.
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive
Madrid Principe Pio Station - 19 min walk
Madrid Recoletos Station - 20 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Callao Station - 3 min walk
Sol Station - 4 min walk
Gran Via Station - 5 min walk
Restaurants
Cafetería El Corte Inglés - 1 min walk
Starbucks - 2 min walk
Oroya - 1 min walk
Jeronimo - 2 min walk
La Quintina - 2 min walk
About this property
Chic & Basic dot
Chic & Basic dot offers a fantastic location, putting you a short five-minute walk from Gran Via and Puerta del Sol. Also, Plaza Mayor and Plaza de España - Princesa are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Callao Station is 3 minutes and Sol Station is 4 minutes.
At a glance
DONE
Hotel size
51 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Frequently asked questions
Does Chic & Basic dot offer free cancellation for a full refund?
Yes, Chic & Basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chic & Basic dot?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chic & Basic dot?
Sorry, there's no on-site parking at Chic & Basic dot.
What are the check-in and check-out times at Chic & Basic dot?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Chic & Basic dot?
No, this hotel doesn't have a casino, but Casino Gran Via (6-min walk) is nearby.
What's the area around Chic & Basic dot like?
Chic & Basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 4 minutes' walk from Gran Via. Travellers say that the local area is good for shopping and very central.
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Reviews
Chic & Basic dot Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious, healthy, and complete with a variety of options. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Bed
Restaurant
Shower
Cities
Breakfast
Bathroom
Amenities
Reviews
Verified
10/10 Exceptional
20 Apr 2026
All round great stay. Location is perfect for exploring and the staff were so helpful.
Clare
Clare, 1-night trip
Verified
10/10 Exceptional
3 Apr 2026
Great location and really friendly and helpful staff.
Hilde
Hilde, 3-night trip
Verified
10/10 Exceptional
11 Mar 2026
I love this place. Super clean, beautiful, comfortable y near all the best and most important places of Madrid.
Kiara
Kiara, 5-night trip
Verified
10/10 Exceptional
5 Feb 2026
Friendly staff, clean room, and right in the center of everything.
MARIA KRISELDA
MARIA KRISELDA, 4-night trip
Verified
8/10 Very good
17 Nov 2025
Location, quiet room, very good breakfast
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
25 Feb 2026
Staff was extremely friendly and caring! David was a delight
Rocio
Rocio, 1-night trip
Verified
6/10 Good
9 Apr 2026
Small but clean room. No noice from street, even though it is very central.
Walking distance to everything.
Kimmie
Kimmie, 3-night trip
Verified
10/10 Exceptional
21 Dec 2025
Comfortable bed, best shower we've ever experienced in a hotel! Staff are super friendly. Great location in the center of everything.
Holly
Holly, 4-night trip
Verified
10/10 Exceptional
5 Nov 2025
Nice hotel. Ideal location and did the job for our long weekend in Madrid!
Brannon Jessicca Grace
Brannon Jessicca Grace, 3-night trip
Verified
10/10 Exceptional
16 Oct 2025
Excellent location.
Carmen
Carmen, 3-night trip
Verified
10/10 Exceptional
6 Nov 2025
Friendly staff
central location
Vanessa
Vanessa, 4-night trip
Verified
10/10 Exceptional
24 Sept 2025
Excellent, friendly staff! Great location!
Edgardo Ortiz
Edgardo Ortiz, 4-night trip
Verified
8/10 Very good
17 Oct 2025
Small room but very comfortable for a solo traveler.. great location in the heart of London near almost everything
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
10 Oct 2025
This hotel is in a great location. Well deserve high score for 3 stars hotel
Iris
Iris, 4-night trip
Verified
10/10 Exceptional
14 Oct 2025
Couple days in Madrid
Fantastic stay, location was perfect - quick and easy to walk to everything. Staff was excellent, accommodating every request quickly. I would highly recommend this hotel and it's perfect location
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
10 Nov 2025
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.
Bisham
Bisham, 3-night trip
Verified
8/10 Very good
30 Oct 2025
Great location, was lucky my room was ready early in the morning, room was great, big balcony (recommend floor 5).
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
10 July 2025
Great location
arnauld
arnauld, 3-night trip
Verified
8/10 Very good
2 Nov 2025
We just stayed for one night as we were just traveling through Madrid. Was centrally located and although our room was basic and small, it was fine for the night. Staff was also very friendly.
Jasminka
Jasminka, 1-night trip
Verified
10/10 Exceptional
1 Nov 2025
Location is everything
Alexandra
Alexandra, 1-night trip
Verified
10/10 Exceptional
9 Nov 2025
Staff was friendly and helpful. Room was clean modern and simple.Bathrooms also clean with good water pressure.
Benjamin
Benjamin, 3-night trip
Verified
10/10 Exceptional
16 Oct 2025
Great location
Great location and friendly staff. Room was clean. Would recommend
Michelle
Michelle, 4-night trip
Verified
10/10 Exceptional
21 June 2025
Very convenient location, and the staff were nice.
Ashley
Ashley, 2-night trip
Verified
10/10 Exceptional
30 May 2025
It’s a great hotel in a very central location.
Miguel
Miguel, 4-night trip
Verified
10/10 Exceptional
11 July 2025
Couldn’t be more central just off gran via and near all major squares and tourist areas