All properties in Madrid, Community of Madrid, Spain

Dear Hotel Madrid

4-star Madrid hotel with restaurant, connected to a shopping center

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Rooftop Pool
  • Rooftop Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 62.
1 / 62Terrace/Patio
Gran Via 80, Madrid, 28013, Spain
  • so convenient to the train station (all underground), we received a very early checkin as…

    Jul. 16, 2019

  • Dear Hotel is an amazing accommodation that should be on everyone's list. It is well…

    Jul. 15, 2019

See all 954 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Transport options
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 162 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Rooftop terrace
    • Breakfast available
    • Seasonal outdoor pool

    For families

    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Madrid Centro
    • Gran Via Street - 1 min walk
    • Plaza de Espana - Princesa - 1 min walk
    • Teatro Coliseum - 1 min walk
    • Calle de la Princesa - 2 min walk
    • Torre de Madrid - 2 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Deluxe Room, Non Smoking, City View
    • Premium Room, City View (High floor)
    • Family Room, 2 Bedrooms, Connecting Rooms, City View
    • Luxury Suite, City View (High floor)
    • Deluxe Triple Room, Non Smoking, City View

    What’s around


    • In Madrid Centro
    • Gran Via Street - 1 min walk
    • Plaza de Espana - Princesa - 1 min walk
    • Teatro Coliseum - 1 min walk
    • Calle de la Princesa - 2 min walk
    • Torre de Madrid - 2 min walk
    • Lope de Vega Theatre - 3 min walk
    • Teatro Rialto - 5 min walk
    • Plaza de Callao - 7 min walk
    • Temple of Debod - 8 min walk
    • Teatro Lara - 8 min walk

    Getting around

    • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
    • Madrid Principe Pio Station - 13 min walk
    • Madrid Recoletos Station - 24 min walk
    • Madrid Atocha Station - 5 min drive
    • Plaza de Espana Station - 1 min walk
    • Santo Domingo Station - 4 min walk
    • Noviciado Station - 5 min walk
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    See on map
    Gran Via 80, Madrid, 28013, Spain

    At a glance

    Hotel size

    • This hotel has 162 rooms
    • This hotel is arranged over 14 floors


    • Check-in time 3 PM-11 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • Babysitting/childcare*


    • Pets not allowed (service animals welcome)


    • Free WiFi in public areas
    • Free WiFi in rooms


    • Airport shuttle (available 24 hours)*


    • Wheelchair-accessible parking on site
    • Offsite parking within 656 ft (EUR 29.50 per day); discounts available

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor seasonal pool
    • Swim-up bar
    • Bicycle rentals nearby
    • Scooter/moped rentals nearby
    • Segway rental/tour nearby
    • Pool sunloungers

    Working away

    • Business centre
    • One meeting room


    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter


    • Number of buildings/towers - 1
    • Year Built – 2015
    • Lift
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace


    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • French
    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Memory foam mattress

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water


    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features


    Nice To Meet You - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)
    • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)
    • Area shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)
    • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)
    • Credit card charges are subject to an extra charge

    Children & extra bedsPay at property

    • Rollaway beds are available for EUR 70.00 per night
    • Babysitting/childcare is available for an extra charge
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Parking is available nearby and costs EUR 29.50 per day (656 ft away)

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from June to September

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and through room service.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

    Also known as

    • Dear Hotel Madrid
    • Dear Hotel
    • Dear Madrid
    • Dear Hotel Madrid Hotel
    • Dear Hotel Madrid Madrid
    • Dear Hotel Madrid Hotel Madrid

    *See fees & policies for additional details or extra charges


    • Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's discounted parking nearby.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, Nice To Meet You offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Casa Federica (3-min walk), Jin Jin (3-min walk), and Restaurante Siam (3-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
    • No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
    • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Dear Hotel Madrid also has a seasonal outdoor pool.
    • 8.0.Very good

      Great little hotel. Photos of pool are deceptive and it is small but rooftop area quite cool

      3 night trip, Jul. 14, 2019

      Verified Wotif guest review

    • 6.0.Good

      Good location, nice concept but terrible service and an overpriced breakfast that was a let down.

      2 night family trip, Jun. 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      great place

      Great location and nearly by all major attractions in Madrid, with great rooftop and pool overseeing Madrid and specially Grand Via

      4 night trip, Sep. 24, 2021

      Verified guest review

    • 10.0.Exceptional

      Great place to stay, near shopping, restaurants, bars Great rooftop terrace very nice and not too crowded compared to other places ,

      Jose, 4 night business trip, Sep. 13, 2021

      Verified guest review

    • 6.0.Good

      The staff was nice, but they were just so overwhelmed with the amount of guests. Hire more people if needed. Parking was a nightmare. Imaging trying to find parking in the middle of Times Square/NY. Parking is not on the location and we got no discount. Overnight parking nearby was really expensive. 30 euros.

      Alex Tatiana, 1 night trip, Sep. 10, 2021

      Verified guest review

    • 10.0.Exceptional

      Great hotel in Madrid

      Reception staff were really friendly and accommodating, and a lot of fun too. Would recommend staying here and would definitely stay again.

      David, 1 night trip, Sep. 8, 2021

      Verified guest review

    • 10.0.Exceptional

      Great stay

      Great stay. Brilliant location- really easy to get to the main sites. A lot within walking distance.

      Lauren, 2 night trip, Aug. 24, 2021

      Verified guest review

    • 8.0.Very good

      Great location, clean and quite rooms we did not hear the street, breakfast was average, there weren’t many options

      Najwa, 3 night family trip, Aug. 11, 2021

      Verified guest review

    • 10.0.Exceptional

      We enjoyed the family room and the view from the rooftop.

      MaryEllen, 1 night family trip, Aug. 7, 2021

      Verified guest review

    • 10.0.Exceptional

      I’m definitely stay here again

      Amazing modern hotel in the perfect location!

      manuel, 2 night trip, Aug. 1, 2021

      Verified guest review

    See all 954 reviews