We chose this hotel for the location, large living space, and that it had a kitchenette. The decor of our rooms were lovely and we even had a veranda. The daily room housekeeping was good too. The kitchenette came with a sink, cooking hob, fridge, microwave and lots of cupboards. But (there is a big but!), NO utensils, mugs, plates, pots, or kettle, making the kitchenette pointless. We asked for a kettle, and all we received was a lidless teapot!!! I would suggest that anyone going here should take a few of your own utensils. On arrival the fridge contained 6 bottles of water. There was no information to say that the fridge was actually a minibar and it’s contents had to be paid for. Other hotels provide water, tea and coffee for free.
When we arrived at the hotel we were escorted quite a distance away from the hotel to another building which made us feel quite detached from a hotel experience. Breakfast was situated by the main hotel, so we had to walk a distance to get to this every day.
The room didn’t contain any information about hotel amenities (room service, concierge services, minibar pricing, safety information, local amenities/attractions).
To sum up, the location couldn’t be better, but the hotel needs to provide what it is claiming to have. I wouldn’t rate it as four star either. More like a three star from what it actually provides.