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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Copthorne Hotel Cardiff-Caerdydd

4-starThis property has received its official star rating from Visit Wales.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH, United Kingdom

4-star hotel in Cardiff with indoor pool and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Pool
Great pool
Vibe
Vibe is not too good

Copthorne Hotel Cardiff-Caerdydd

from A$90
  • Standard Double Room
  • Club Double Room
  • Standard Twin Room
  • Club Twin Room
  • Superior Double Room
  • Superior Twin Room

What’s around Copthorne Hotel Cardiff-Caerdydd

Landmarks

  • Museum of Welsh Life (Welsh Folk Museum) - 36 min walk
  • St Fagans - 37 min walk
  • Trelai Park - 44 min walk
  • Victoria Park - 2.9 mi / 4.7 km
  • Principality Stadium - 4.9 mi / 7.8 km
  • Cardiff Castle - 4.9 mi / 7.9 km
  • Cardiff Bay - 5.2 mi / 8.3 km
  • Cardiff City Stadium - 3.7 mi / 5.9 km

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 23 min drive
  • Bristol Intl. Airport (BRS) - 70 min drive
  • Ninian Park Station - 5 min drive
  • Grangetown Station - 6 min drive
  • Cogan Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms

Arriving/leaving

  • Check-in time 2:00 PM-4:00 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sauna
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 22-inch TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Bar and Lounge - This bar specializes in international cuisine and serves light fare only.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Copthorne Hotel Cardiff-Caerdydd’s small print

Also known as

  • Copthorne Hotel Cardiff-Caerdydd
  • Copthorne Cardiff-Caerdydd
  • Copthorne Hotel Cardiff Caerdydd Wales
  • Copthorne Cardiff Caerdydd
  • Copthorne Hotel Cardiff-Caerdydd Hotel
  • Copthorne Hotel Cardiff-Caerdydd Cardiff
  • Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Policies

Please note: The cost of an extra bed does not include breakfast.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 9 PM.
  • Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for GBP 25 per day

    Buffet breakfast is offered for an extra charge of GBP 8.99 per person (approximately)

    Pets are allowed for an extra charge of GBP 10 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Copthorne Hotel Cardiff-Caerdydd

    • Does Copthorne Hotel Cardiff-Caerdydd offer free cancellation for a full refund?
      Yes, Copthorne Hotel Cardiff-Caerdydd does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Copthorne Hotel Cardiff-Caerdydd?
      Sorry, there's no parking at Copthorne Hotel Cardiff-Caerdydd.
    • Is there a pool at Copthorne Hotel Cardiff-Caerdydd?
      Yes, there's an indoor pool. Guests have pool access from 6 AM to 9 PM.
    • Are pets allowed at Copthorne Hotel Cardiff-Caerdydd?
      Yes, dogs are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
    • What are the check-in and check-out times at Copthorne Hotel Cardiff-Caerdydd?
      You can check in from 2:00 PM to 4:00 AM. Check-out time is noon.
    • Are there restaurants at or near Copthorne Hotel Cardiff-Caerdydd?
      Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include McDonald's (2-min walk), Pizza Hut (6-min walk), and Burger King (6-min walk).

    Recent reviews

    Very good 8.4 From 584 reviews

    Exceptional 10.0
    Great. Peaceful. Just what the doctor ordered
    CZ, gb2 night trip
    Very good 8.0
    Some good late deals
    so i had a decent deal on the room which meant it was cheaper for me to stay at the hotel for one night rather than getting train into Cardiff and then a taxi home, could easily park in the car park and just get a taxi to and from town, so it made logical sense. A lovely room over looking the lake, nice gym, nice pool, good amenities all for sub 60 quid. It would have cost Me about that for a taxi from city center to bridgend in my own
    us1 night trip
    Very good 8.0
    Would recommend.
    The hotel was nice. But a few extra pillows would have been nice and for me, the bed was too soft. Breakfast was decent. I would recommend as a good hotel.
    David, gb1 night trip
    Good 6.0
    4 star hotels - the race to the bottom continues..
    As seems the trend in many big 4-star hotel chains I felt that this hotel was under-staffed and this impacted on my experience of service levels. I had to wait at the bar, queue at reception (only one receptionist), and I was also not properly "checked in" as the receptionist failed to ask me if I wanted to charge to my room and therefore did not "authorise" against my bank card (even though she asked for it, saying she could not complete my check-in without it. The hotel is looking a little "tired" in places. I expect more from 4 star hotels of major global brands.
    Neville, gb2 night business trip
    Very good 8.0
    Staff lovely but hotel is outdated. Rooms were dark, small windows and dark furniture with outdated wallpaper. Sticky tape on carpet in dining room. Sisters room was cold. Vegan option on menu unavailable for dinner, staff really good and tried to help. Brilliant location, good car parking But come on Copthorne this is supposed to be a 4 star hotel. Premier inn rooms are better!!
    gb2 night family trip
    Good 6.0
    It was ok I guess
    Turned up at 1400 as that’s what time it said we can check in from and the room wasn’t ready so had to wait 45 minutes but they did give us a free drink of our choice. The hotel toilet in the ladies wasn’t clean and out dated and the toilet didn’t flush to well as was the same in the room. The bed headboard was broken and was very uncomfortable. A lot of the room was out dated and needs modernisation. The cups on the breakfast table was dirty, the breakfast was nice on the other hand and made up for it. As we payed extra for a decent room we wasn’t overly impressed with what we got in all honesty and would of expected more.
    Andrew, gb1 night trip
    Very good 8.0
    Great staff, tired old rooms
    The Front of house staff were great but the condition of the rooms is very dated with the carpet threadbare in the middle of the Club room floor, and old and marked furniture. The double glazed window was thin and draughty. The jacuzzi was out of action the 4 days we were there because of a broken grill around the edge But we enjoyed the sauna and steam room. Breakfast staff were great and we were grateful for gluten free options being brought to us at breakfast. The chef was willing to cook breakfast separately to avoid cross contamination.
    gb3 night trip
    Exceptional 10.0
    Nice stay. Would stay again
    Lovely hotel. A little old in places but i think thats part of its character. Room was nice. Big double bed. Only criticism is that the cleaning staff servicing the rooms were very loud talkers and they started quite early
    Cathal, gb5 night business trip
    Exceptional 10.0
    Great hotel!!!!
    Very pleasant staff easy check and out. Bed was sooo comfy!!! Big rooms as well and very good shower. Only fault I could find was some of the carpets are a tiny bit worn but nothing major. Very happy and would definitely would go again.
    Tom, gb2 night trip
    Fair 4.0
    2 Star at best.
    Threadbare carpets, room dusty and broken items. Poorest 4 star hotel I have ever stayed in. As for management replies if we have upgraded rooms with 49” TV.. it had no signal so couldn’t use. Why change carpets that reviewers have complained about for 13 years. DUMP. You should be embarrassed wires, toilet seat wrong size.
    Mark, gb1 night business trip

    Copthorne Hotel Cardiff-Caerdydd

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