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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel in Liverpool

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby
Deluxe Room, 2 Double Beds, Non Smoking
When you stay at Randolph House Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Syracuse University and Destiny USA. Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Other highlights include a terrace and a garden.

Reviews

7.4 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Non-smoking
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Reception fireplace
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$125
includes taxes & fees
26 June - 27 June

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

LivAway Suites- Syracuse

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 140 reviews
The price is AU$163
includes taxes & fees
1 June - 2 June
LivAway Suites- Syracuse
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About the area

Map
441 Electronics Pkwy, Liverpool, NY, 13088

What's nearby

  • Destiny USA - 4 min drive - 5.4 km
  • NBT Bank Stadium - 4 min drive - 5.4 km
  • Armory Square - 7 min drive - 9.3 km
  • New York State Fairgrounds - 10 min drive - 11.8 km
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 14.8 km

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive
  • Syracuse Regional Transportation Center - 8 min drive
  • New York State Fair Station - 15 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Denny's - ‬2 min drive
  • ‪KFC - ‬4 min walk
  • ‪Heid's of Liverpool - ‬2 min drive
  • ‪Francesca S Pizza - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

When you stay at Randolph House Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Syracuse University and Destiny USA. Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Other highlights include a terrace and a garden.

Languages

English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Shared microwave
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Ice skating nearby
  • Marina nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (30000 square feet)

Services

  • 24-hour front desk
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Banquet hall
  • Firepit

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet (may vary based on length of stay)

Parking

  • RV/bus/lorry parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Does Randolph House Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Randolph House Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, pets are welcome. There's a charge of USD 75.00 per pet, per week. Service animals are exempt from fees.

Is parking offered on site at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Randolph House Hotel, Trademark Collection by Wyndham?

No, this hotel doesn't have a casino, but Point Place Casino (20-min drive) is nearby.

What is there to do at Randolph House Hotel, Trademark Collection by Wyndham and nearby?

During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for fishing and hiking. Enjoy amenities such as a picnic area and a garden.

What's the area around Randolph House Hotel, Trademark Collection by Wyndham like?

Randolph House Hotel, Trademark Collection by Wyndham is a short 8-minute drive from Syracuse, NY (SYR-Hancock Intl.) and 14 minutes' walk from Hopkins Road County Park.

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Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Air conditioning
Food
Restaurant
Shower
Children

Reviews

10/10

Clean room, well appointed, soft bed, nice TV, desk, bathroom was on the small side.
1-night trip

8/10

Availability was quick and had a king bed on the 5th floor where it was super quiet.
3-night trip

10/10

Staff was extremely friendly, more so than what I have experienced elsewhere. Both the evening desk and morning desk persons were so nice.
1-night trip

6/10

Person at front desk answered several calls while people were waiting to check in.
1-night trip

4/10

Toilet would not flush, hairdryer broken, shower did not drain, furnace never stopped all night
1-night trip

2/10

Terrible service. Mold in my bathroom. No hot water. The ceiling was peeling. They had no batteries in the tv. There was no proper lighting. The carpet was most disgusting. I don’t think I’ve ever had a nightmare hotel like this in my life till now.
2-night trip

4/10

Checked in 11pm after driving a long was so was looking forward to some rest. A/C wasn't working in the room, but the window opens just a crack, so cooling off the room wasn't really possible. The front desk later confirmed it was a whole-building issue. The room I was given had no strike plate on the door, making it not feel very secure. Checked out a little after 5am because I'd rather be back on the road than stay longer.
1-night trip

10/10

My fiancé and I stayed here for a night to see a show in town. We didn’t realize that the hotel had JUST opened (and it was a soft open) so there were of course kinks to the actual stay. For example, the AC was having an issue being used large-scale for the first time. Bit of a hitch but in no way ruined our time there. What REALLY stood out was the customer service! Russell at the front desk was so accommodating! He did everything to make our stay more enjoyable - he brought us a fan, switched our room to a more comfortable one, checked up on us, etc. He also handled guests who were much more irate about the AC hiccup with grace and a consistently patient disposition. He was handling the whole thing by himself and went above and beyond to try to make anyone’s stay more comfortable. We all can’t control things like whether your HVAC system will give you a hard time right after opening, but I feel like it will be handled in the right way as long as Russell is in charge!
1-night trip

2/10

I have stayed in hotels worldwide but have never had this bad experience. When we reached the hotel, the receptionist gave us the room keys. - We went to the room and opened the door, and there was already another guest in that room. - Went back to the lobby, and they gave us another room. - Second room, same thing, there are some other guests in that room. - Like that it happened 1 more time. - 4th room the bathroom was not clean at all - Finally 5th room we got in. Overall, we were sent to 3 rooms which guests were already there. Also they start they mentioned that hotels.com did not mention that you need a king bed (which I had booked) and they did not have one room available. The receptionist mentioned that they will give a full refund which I have not gotten.
1-night trip

2/10

Im jusy going to make a list. -checked in and there was already issues. They never asked what card we want charged. After telling them 3 times my husbands card is to be charged they still tried charging mine -they gave us a double bed instead of a king because they "over booked" and the room wouldnt be ready. This would of been nice to know prior to our arrival. We would of just went somewhere else -the room was completely muggy and hot. The AC didnt work. -the bathroom smelt so bad and was so dirty. There was hair everywhere on the floor. -toilet lid was left up and when i filled the bathtub it had dirt and hair floating in it and wouldnt drain. We also had no hot water so we couldnt take showers. No one wanted to help us and the manager never contacted us. And of course its not letting me upload photos
1-night trip

10/10

Great staff and excellent restaurant

10/10

Room was very nice in a very convenient location
2-night trip

10/10

Quiet, clean, lovely pool, and friendly staff. Perfect for an easy place to stay.
1-night trip

10/10

Good budget hotel, excellent food large portions
1-night trip

8/10

Front desk staff super friendly and helpful, especially Evelyn@
1-night trip

8/10

Great mother daughter stay!
1-night trip

10/10

It was nice.
1-night trip

8/10

stopped over on the way to Buffalo. It was clean, convenient and staff was very pleasant. No issues and fast check-in, check-out.
1-night trip

10/10

Good experience. And will book again on my next trip.
1-night trip

8/10

Clean and comfortable.
1-night trip

10/10

Very helpful staff !! Comfy bed & great shower ! Hallway was very warm !!
1-night trip

10/10

Every staff member was super pleasant and friendly! Excellent customer service.
1-night trip

8/10

Easy access to thruway.

8/10

The hotel was average. Small bathroom and dated. Friendly staff, nice pool and parking on site. It was a good hotel for the price!
1-night trip

10/10

over all stay was really great. the only downfall was the bed was hard and uncomfortable. room was clean, staff was great. we would stay here again
1-night trip