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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel in Liverpool

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Property amenity
Lobby
Lobby
Dining
When you stay at Randolph House Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Syracuse University and Destiny USA. Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Other highlights include a terrace and a garden.

Reviews

7.2 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Non-smoking
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Reception fireplace
  • Vending machine

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$157
includes taxes & fees
28 July - 29 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

LivAway Suites- Syracuse

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 341 reviews
The price is AU$145
includes taxes & fees
27 July - 28 July
LivAway Suites- Syracuse
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About the area

Map
441 Electronics Pkwy, Liverpool, NY, 13088

What's nearby

  • Destiny USA - 4 min drive - 5.4 km
  • NBT Bank Stadium - 4 min drive - 5.4 km
  • Armory Square - 7 min drive - 9.3 km
  • New York State Fairgrounds - 10 min drive - 11.8 km
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 14.8 km

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive
  • Syracuse Regional Transportation Center - 8 min drive
  • New York State Fair Station - 15 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Denny's - ‬2 min drive
  • ‪Tully's Good Times - ‬2 min drive
  • ‪KFC - ‬4 min walk
  • ‪Heid's of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

When you stay at Randolph House Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Syracuse University and Destiny USA. Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Other highlights include a terrace and a garden.

Languages

English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Shared microwave

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Ice skating nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (30000 square feet)

Services

  • 24-hour front desk
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Banquet hall
  • Firepit

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet (may vary based on length of stay)

Parking

  • RV/bus/lorry parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Does Randolph House Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Randolph House Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, pets are welcome. There's a charge of USD 75.00 per pet, per week. Service animals are exempt from fees.

Is parking offered on site at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Randolph House Hotel, Trademark Collection by Wyndham?

No, this hotel doesn't have a casino, but Point Place Casino (20-min drive) is nearby.

What is there to do at Randolph House Hotel, Trademark Collection by Wyndham and nearby?

During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for fishing and hiking. Enjoy amenities such as a picnic area and a garden.

What's the area around Randolph House Hotel, Trademark Collection by Wyndham like?

Randolph House Hotel, Trademark Collection by Wyndham is a short 8-minute drive from Syracuse, NY (SYR-Hancock Intl.) and 14 minutes' walk from Hopkins Road County Park.

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Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Food
Air conditioning
Restaurant
Shower
Refrigerator

Reviews

8/10 Very good

We stayed 1 night with my family-it was ok.
Milada, 1-night trip

10/10 Exceptional

The front desk is very friendly, and the check is very quick. The bed is very clean and comfortable.
Xueqing, 1-night trip

10/10 Exceptional

Everything was just how they said it would be. Staff were very helpfull.
1-night trip

8/10 Very good

Check in was fast and easy since we had a reservation. The room was clean and the king size bed was well deserved after a 6 hour bus ride.
Bruno, 1-night trip

10/10 Exceptional

Nice place, great value

Clean room, well appointed, soft bed, nice TV, desk, bathroom was on the small side.
Harold, 1-night trip

8/10 Very good

Nice room verry friendly9
Liette, 1-night trip

8/10 Very good

Overall it was a decent stay. I will say that I was disappointed that there was no pool and they need to pay a little closer attention to the cleanliness of the bed linen and towels
Danielle, 2-night trip

8/10 Very good

Great for the price

Availability was quick and had a king bed on the 5th floor where it was super quiet.
Maria, 3-night trip

6/10 Good

Hotel was hard to find even with Google Maps, and condition was a bit rough. Was fine for a one night stay and for the price though.
1-night trip

8/10 Very good

It was a one night stay. There was no hot water at night. But it came back in the morning. Other than that everything was nice.
1-night trip

10/10 Exceptional

Great Staff

Staff was extremely friendly, more so than what I have experienced elsewhere. Both the evening desk and morning desk persons were so nice.
Greg, 1-night trip

4/10 Fair

Air conditioning duct tape to the window… bed comforter was stained brown
Jamie, 1-night trip

4/10 Fair

Hotel was dated. Regular air conditioner didn't work but they got a loud air conditioner that is meant for houses. Will not go back
John, 1-night trip

8/10 Very good

Only problem was no ice.
Gloria, 1-night trip

2/10 Poor

Won’t tell you about the 100 dollar security fee beforehand that they will charge just in case you “smash their hotel”. I was literally told this during check in. Felt really disrespected. Also terrible wifi and staff. Not helpful and lacks even the basic manners.
Mahdee, 1-night trip

2/10 Poor

no room at all

Well the room was booked! And we got there there wasn’t a room at all! Apparently the hotel never updated its inventory online. To be told you and your friends don’t have a room at 1am and then DRIVE 6 hours back home is just awful
Chris, 1-night trip

6/10 Good

breakfast is not good. beds are too small as it supposed to be double beds and they need better mattresses.
Ikro, 1-night trip

4/10 Fair

Water in the shower never got warm. Tub didn’t drain. They used a portable ac unit attached to the window with no black out window blinds
1-night trip

4/10 Fair

No AC in the room I booked in advance. Had to get a completely different room to hav
Emily, 1-night trip

2/10 Poor

Worst hotel stay I have ever had.

There was no hot water and the carpet was soaking wet due to the AC unit not being properly drained. When I said something at the front dest they shrugged and said there was nothing they can do. They charged me for a room with no hot water and a moldy floor!
Joshua, 1-night trip

6/10 Good

Person at front desk answered several calls while people were waiting to check in.
1-night trip

4/10 Fair

Old and in poor working condition

Pros: bed was comfy, and lots of pillows. Cons: air conditioner was broken, window unit was in the room and ran constantly, was very loud. No water in the pool. Ice machine was a cooler and ice was melted. Tub didnt drain so it filled up when taking a shower, also no bathroom fan so everything got wet and damp. Lastly, front desk agent was barefoot and on her phone anytime we saw her.
Shannon, 2-night trip

2/10 Poor

Would give ZERO STARS if that was an option!

Broken hvac unit for hotel. Portable ac units in each room that are not able to get the rooms cool. Plumbing issues where toilets dont flush on 1st or 2nd attempts and bathtubs do not drain properly. No ice machines on floors and 1 portable unit located by front desk that was full of water instead of ice.
Aaron, 1-night trip

6/10 Good

Hoped for better

Refrigerator didn't work. Reported it right away and the morning of the next day. Nothing done about it. It was needed to keep some medicine cold. Stem to pull up for the shower head was missing and very hard to pull the small shaft up. Ice machine was removed from our floor. Had to get ice from a container in the lobby. AC was an indoor portable unit with a hot air hose going out the window.
Shane, 2-night trip

2/10 Poor

No air conditioner. I couldn’t sleep at all.
Edgar, 1-night trip