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Four Points by Sheraton Albany

3.0 star property
Art Deco hotel with indoor pool, near Empire State Plaza Convention Center

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Four Points by Sheraton Albany

Photo gallery for Four Points by Sheraton Albany

Lobby
Property amenity
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Daily cooked-to-order breakfast for a fee

Overview of Four Points by Sheraton Albany

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
3 Mount Hope Way, Albany, NY, 12202
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Reception fireplace
  • Communal living room
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • Albany Medical Center - 5 min drive
  • MVP Arena - 4 min drive
  • The Egg - 4 min drive
  • University at Albany - 12 min drive
  • Crossgates Mall - 11 min drive
  • Rensselaer Polytechnic Institute - 13 min drive
  • Colonie Center Mall - 14 min drive

Getting around

  • Albany, NY (ALB-Albany Intl.) - 18 min drive
  • Schenectady, NY (SCH-Schenectady County) - 26 min drive
  • Hudson, NY (HCC-Columbia County) - 36 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 51 min drive
  • Albany-Rensselaer Station - 5 min drive
  • Albany International Airport Station - 17 min drive
  • Schenectady Station - 21 min drive

Restaurants

  • McDonald's - 4 min drive
  • Wendy's - 4 min drive
  • Popeye's Louisiana Kitchen - 3 min walk
  • Delaware Supply - 3 min drive
  • Sonic Drive-In - 4 min walk
Map

About this property

Four Points by Sheraton Albany

Four Points by Sheraton Albany puts you 5.3 mi (8.5 km) from University at Albany. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Albany Restaurant, which serves American cuisine and is open for dinner. Fellow travellers like the overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Local/corner shop

What to do

  • Winery tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Albany Restaurant – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 15 for adults and USD 8 to 15 for children

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Four Points by Sheraton Albany Hotel
Four Points by Sheraton Albany Albany
Four Points by Sheraton Albany Hotel Albany

Frequently asked questions

Does Four Points by Sheraton Albany offer free cancellation for a full refund?
Yes, Four Points by Sheraton Albany does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Albany?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points by Sheraton Albany?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Four Points by Sheraton Albany?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Albany?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Four Points by Sheraton Albany?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Four Points by Sheraton Albany and nearby?
Four Points by Sheraton Albany has an indoor pool.
Are there restaurants at or near Four Points by Sheraton Albany?
Yes, Albany Restaurant offers American cuisine.
What's the area around Four Points by Sheraton Albany like?
Four Points by Sheraton Albany is located a short 18-minute walk from Historic Cherry Hill.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Book me and you will be happy.
Very enjoyable stay. Beds were so comfortable. Staff friendly and helpful. Very clean room. Only downfall went to use body wash and it was empty. Oops
RICHARD, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jessica, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Worst sleep experience from noisy AC unit
Our sleep quality at the Four Points by Sheraton in Albany was the worst we have experienced in a hotel during many years of travel. We awoke at 2:30 am due to a loud rattling air conditioning unit. After several failed attempts at adjustments, we attempted to turn it off, and the unit began humming loudly and emitting a chemical smell. We called for service by phone and the line was repeatedly busy. The next morning I attempted again to notify hotel service of the problem, but the line was again busy. I then personally requested to speak with a manager at the front desk. The employee kindly indicted that the manager was not in yet, but wrote down my information and said the manager would call me that day. Three days later, I have not heard back. I called again this afternoon to try and speak with a manager about our poor experience. I was routed to a manager’s voicemail and left a message requesting a call back, but have not yet received a call. We are highly disappointed that we were placed in a room with a faulty AC unit. I am more disillusioned with my experience of the management, who seem either incompetent to manage the operations of the hotel, or they are disinterested in the experience of their own customers. The hotel itself was otherwise nicely furnished and very clean, and the restaurant breakfast was lovely, so this is quite unfortunate for what could otherwise be a good place to stay in Albany. Though based on our experience, I cannot recommend this hotel.
Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sherri, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Roseanna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New hotel close to freeway
Fantastic hotel close to freeway and lots to do. Hotel is very new but bar is a bit pricey. Some issues guests were having at check in but mine was fine. Rooms large bright and very comfortable.
David, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 1-night business trip
Verified Hotels.com guest review