My stay fell significantly below acceptable hospitality and sanitation standards. Upon arrival, the bed sheets were dirty, there were roaches present in the bathroom, and the room had a strong cigarette odor, making the space uncomfortable and unsanitary. The appliances were visibly old and rusted, suggesting poor maintenance overall. Additionally, the fire alarm went off twice around 2:30 a.m., causing sleep disruption and raising serious safety concerns. The property also appeared to be short-staffed, and timely assistance was not available when issues occurred. Due to the cleanliness concerns, pest infestation, persistent smoke odor, and repeated overnight disturbances, the stay did not meet basic health, safety, or quality expectations, and negatively impacted the overall experience.
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