Experience downtown charm at Holiday Inn Rochester NY - Downtown, where you can enjoy a delicious breakfast and dinner at one of the two on-site restaurants. With laundry facilities, a gym to unwind, and free in-room WiFi for staying connected, this hotel offers convenience and comfort.
Reviews
6.46.4 out of 10
Good
Popular amenities
Non-smoking
Pet-friendly
Parking available
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Self parking
Conference centre
Business centre
5 meeting rooms
Meeting rooms
24-hour front desk
Computer station
Vending machine
Feel at home (6)
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is AU$180
AU$180
includes taxes & fees
3 Aug - 4 Aug
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Rochester Riverside Convention Center - 5 min walk - 0.5 km
Strong - 15 min walk - 1.3 km
Eastman School of Music - 15 min walk - 1.3 km
University of Rochester - 4 min drive - 3.9 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
Rochester Station - 14 min walk
Restaurants
Dinosaur Bar-B-Que - 9 min walk
Bar Bantam - 10 min walk
St Paul Proper - 9 min walk
Founders Cafe - 6 min walk
The Street - Craft Kitchen & Bar - 7 min walk
About this property
Wyndham Rochester Downtown
At Wyndham Rochester Downtown, you'll be a short five-minute drive from Strong and University of Rochester. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travellers like the helpful staff.
Languages
English
At a glance
DONE
Hotel size
217 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-lead area available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (USD 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
2 restaurants
Bar/lounge
Working away
Business centre
5 meeting rooms
Computer station
Conference centre (15024 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1968
Television in common areas
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
River Club – This restaurant only serves breakfast.
State Street Bar & Grill – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Parking
Covered self-parking costs USD 5 per day with in/out privileges
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn
Frequently asked questions
Does Wyndham Rochester Downtown offer free cancellation for a full refund?
Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wyndham Rochester Downtown?
Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Wyndham Rochester Downtown?
Yes. Self-parking costs USD 5 per day.
What are the check-in and check-out times at Wyndham Rochester Downtown?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Wyndham Rochester Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Wyndham Rochester Downtown?
Yes, there are 2 on-site restaurants, featuring al fresco dining.
What's the area around Wyndham Rochester Downtown like?
Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.
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Wyndham Rochester Downtown Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Building
Breakfast
Parking
Shower
Bed
Location
Restaurant
Reviews
2/10 Poor
22 July 2025
Dirty
Room was dirty and gross covered in bugs.
Stacy
Stacy, 1-night trip
4/10 Fair
14 July 2025
Give another hotel a try
Horrible 94 degrees out room 78 degrees set AC to 65 and 12 hrs later room still 76
Paul
Paul, 1-night trip
8/10 Very good
30 Mar 2025
Great stay. Beautiful views from my room..
Aisha
Aisha, 2-night trip
6/10 Good
24 June 2025
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
brian
brian, 4-night trip
10/10 Exceptional
12 Apr 2025
Staff was awesome, building was undergoing renovations.
Kent
Kent, 1-night trip
10/10 Exceptional
19 Feb 2025
I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay
Anthony
Anthony, 1-night trip
2/10 Poor
20 Apr 2025
The staff is very nice and helpful . but hotal was very dirty and noise
Edmond
Edmond, 1-night trip
10/10 Exceptional
20 Mar 2025
They were very accommodating
Jackeesha
Jackeesha, 1-night trip
8/10 Very good
11 Feb 2025
the location was good. the Desk person Bella was fantastic and very helpful@
Sam
Sam, 3-night trip
6/10 Good
13 Apr 2025
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
Ion
Ion, 1-night trip
2/10 Poor
13 Apr 2025
There was fighting at 3 o’clock in the morning I was up all night. They were very loud.
Kevin
Kevin, 1-night trip
2/10 Poor
29 June 2025
Terrible stay, dilapidated property
The stay started with the hotel manager telling us the room we reserved “didn’t exist”. After a large argument at the front desk he finally gave us a room with enough beds for the people we had.
Next, we learned on day two that housekeeping only comes “every 3-5 days”. Nice. Guess we will hold onto our moist towels.
The AC didn’t work. The carpet was “moist”.
The complimentary breakfast was bad breads and coffee.
One elevator wasn’t working. The one that was working was on its last leg.
Everything was dirty.
The protected parking lot had no security (just disheveled security booths and gates).
There was a full rap concert in the second floor ballroom on our second night, shaking the hotel.
The delivery pizza place across the street was great, and the fireworks from the baseball game were nice out the window.
Don’t stay here.
Verified traveller
2-night trip
6/10 Good
22 Mar 2025
Sink plugged
Rhonda
Rhonda, 2-night trip
10/10 Exceptional
30 Jan 2025
Good srvice
Lizeth
Lizeth, 1-night trip
6/10 Good
31 Jan 2025
It was ok
CHE
CHE, 1-night trip
10/10 Exceptional
6 Apr 2025
Kudos to the night Front desk clerk Santos.
The thermostat was not working properly and he came to the room. He tried to adjust the temperature but was unable.
Impressed with his eagerness to make our experience a positive one.
Carlos
Carlos, 2-night trip
4/10 Fair
19 Apr 2025
Not the best....
Not a good experience. The television, the coffee maker, and most the lamps didn't work. There were ants in the bathroom and the toilet seat was not properly secured. Very noisy hotel.
Verified traveller
2-night trip
4/10 Fair
9 Feb 2025
The sheets were dirty and the noise next door was terrible. It didn’t meet the holiday inn quality.
Eiko
Eiko, 2-night trip
10/10 Exceptional
16 Jan 2025
Good for the price
Hotel was good for the price. My room was clean with the exception of an open bar of soap in the shower. Staff in the lobby was very attentive. The breakfast for purchase had SOOOO much food for only $10, I split it and saved some for later which helped keep my travel costs down. Hotel was very quiet in Mid January so I don’t think there were many guests.
Michael
Michael, 2-night trip
4/10 Fair
13 Mar 2025
There was a mouse running around in my bathroom when I woke up to use it in the middle of the night. The light and headboard looked like they had been scratched by a large animal. I checked in online with a deposit and they asked for another check in and deposit when I arrived.
Amber
Amber, 1-night trip
4/10 Fair
16 Mar 2025
The Wyndham on Stat St. in Rochester is not in great shape, and doesn't feel hospitable in the least. There was a good deal of signage asking to be 'patient with the progress' in their fixing things up. It appears more like neglect and general disrepair. Staff were super sweet and nice, but everything else was totally off. Only saw one other set of guests in the 24 hours we spent there. Def not going back there.
Christopher
Christopher, 1-night trip
8/10 Very good
22 Feb 2025
Ok stay, but breakfast was not included. They wanted to charge $11 for a mediocre breakfast buffet. Broken elevator,long wait times etc. one room had a towel over the smoke alarm. I would not recommend.
Craig
Craig, 1-night trip
4/10 Fair
15 Feb 2025
The property was being transitioned from a Holiday Inn to Wyndham property. Housekeeping did not come once during our stay, and our room did not have any soap – hand or body. The bathrooms were dirty, and there were no USB plugs to charge phones or medical equipment. The only good things are that the beds were comfortable and the front desk staff was very friendly.
Jennifer
Jennifer, 2-night trip
6/10 Good
29 Mar 2025
The staff were very nice and helpful. There was 24 hour security in the lobby. There were two elevators, one was broken. The internet did not work at all and did not have a password. The phone in the room was not connected. The ice machines did not work. The locks on the door seemed flimsy. Did not feel safe.
Mary
Mary, 3-night trip
10/10 Exceptional
30 June 2023
it is clean, quiet, comfortable, has good breakfast and friendly staff.