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Wyndham Rochester Downtown

3.0 star property
Riverfront hotel with 2 restaurants, near Strong

Photo gallery for Wyndham Rochester Downtown

Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Executive Suite, Multiple Beds, Non Smoking
2 restaurants, breakfast served
Meeting facility
Experience downtown charm at Holiday Inn Rochester NY - Downtown, where you can enjoy a delicious breakfast and dinner at one of the two on-site restaurants. With laundry facilities, a gym to unwind, and free in-room WiFi for staying connected, this hotel offers convenience and comfort.

Reviews

6.4 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • Parking available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Conference centre
  • Business centre
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Vending machine

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is AU$206
includes taxes & fees
22 June - 23 June

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hyatt Regency Rochester

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 1,003 reviews
The price is AU$209
includes taxes & fees
16 June - 17 June
Hyatt Regency Rochester
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About the area

Map
70 State St, Rochester, NY, 14614

What's nearby

  • Blue Cross Arena - 5 min walk - 0.4 km
  • Rochester Riverside Convention Center - 5 min walk - 0.5 km
  • Strong - 15 min walk - 1.3 km
  • Eastman School of Music - 15 min walk - 1.3 km
  • University of Rochester - 4 min drive - 3.9 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
  • Rochester Station - 14 min walk

Restaurants

  • ‪St Paul Proper - ‬9 min walk
  • ‪Founders Cafe - ‬6 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬7 min walk
  • ‪Pane Vino Ristorante - ‬7 min walk
  • ‪The Pizza Stop - ‬3 min walk

About this property

Wyndham Rochester Downtown

At Wyndham Rochester Downtown, you'll be a short five-minute drive from Strong and University of Rochester. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travellers like the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 217 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Off-lead area available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 5 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • Bar/lounge

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (15024 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1968
  • Television in common areas
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

River Club – This restaurant only serves breakfast.
State Street Bar & Grill – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Parking

  • Covered self-parking costs USD 5 per day with in/out privileges

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Does Wyndham Rochester Downtown offer free cancellation for a full refund?

Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Wyndham Rochester Downtown?

Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Wyndham Rochester Downtown?

Yes. Self-parking costs USD 5 per day.

What are the check-in and check-out times at Wyndham Rochester Downtown?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Wyndham Rochester Downtown and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Wyndham Rochester Downtown?

Yes, there are 2 on-site restaurants, featuring al fresco dining.

What's the area around Wyndham Rochester Downtown like?

Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.

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Wyndham Rochester Downtown Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Elevator
Building
Breakfast
Parking
Shower
Bed
Location
Restaurant

Reviews

8/10

Great stay. Beautiful views from my room..
2-night trip

8/10

Hotel is under renovation but staff was great. Rooms were quiet and comfortable and clean.
4-night trip

10/10

I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay
1-night trip

8/10

the location was good. the Desk person Bella was fantastic and very helpful@
3-night trip

4/10

Not a good experience. The television, the coffee maker, and most the lamps didn't work. There were ants in the bathroom and the toilet seat was not properly secured. Very noisy hotel.
2-night trip

10/10

Good srvice
1-night trip

6/10

It was ok
1-night trip

4/10

The hotel was very old … The elevators were not working none of them. My toilet wasn’t working. None of the ice machines were working on none of the floors we had to take the service elevator upstairs. I was on the fifth floor, and my mother was on the sixth floor by the ice machine on the sixth floor, they had an army of ants crawling all over the place. I was very dissatisfied and displeased. They said we would get free breakfast and they charge for the breakfast. I would never come back to this place ever again and I would really want a full refund because we only stayed one night but it was not good at all. I went there because my son was graduating from college. This was a very terrible experience for me my daughters and my mother.
1-night trip

4/10

The sheets were dirty and the noise next door was terrible. It didn’t meet the holiday inn quality.
2-night trip

8/10

Ok stay, but breakfast was not included. They wanted to charge $11 for a mediocre breakfast buffet. Broken elevator,long wait times etc. one room had a towel over the smoke alarm. I would not recommend.
1-night trip

10/10

Hotel was good for the price. My room was clean with the exception of an open bar of soap in the shower. Staff in the lobby was very attentive. The breakfast for purchase had SOOOO much food for only $10, I split it and saved some for later which helped keep my travel costs down. Hotel was very quiet in Mid January so I don’t think there were many guests.
2-night trip

4/10

The property was being transitioned from a Holiday Inn to Wyndham property. Housekeeping did not come once during our stay, and our room did not have any soap – hand or body. The bathrooms were dirty, and there were no USB plugs to charge phones or medical equipment. The only good things are that the beds were comfortable and the front desk staff was very friendly.
2-night trip

6/10

All the signage said Holiday Inn inside and outside the hotel. Listing was incorrect - no breakfast was available on-site. Kind of weird that very few other people seemed to be staying at the hotel, and a fuse box was open on our floor. Staff seemed friendly.
1-night trip

10/10

We had stayed at this property previously and were happy to see the upgrades! The only disappointment was breakfast. We needed to leave town fairly early so we wanted to get breakfast immediately when it opened at 6 AM. We went for breakfast about 610 and no one was to be found. Waited around about five or 10 minutes and still no one around to attend to us for breakfast so eventually left and just went for fast food. A little disappointing.
2-night trip

8/10

When arriving could not even tell where driveway started, plowing could have bern better
1-night trip

6/10

The bathroom have a leak in the ceiling
1-night trip

2/10

I would not stay here again. None of the amenities - restaurant, bar, gym, etc were open. No room hairdryer, safe, towel bars, or waste basket. In room Keurig did not have creamer, sugar, or stirrers or napkins. At least it had a bed and a bathroom.
2-night trip

10/10

it is clean, quiet, comfortable, has good breakfast and friendly staff.
1-night trip

10/10

i will stay there again
1-night trip

2/10

The staff was so unprofessional. I walked in to check in and they’re blaring rap music. I had no idea who the receptionist was as he was standing on the other side of the counter singing and dancing. I requested late check out. Verified it at check in and received a PHONE CALL at 10am as a “reminder that check out is at 11” when I stated I had late check out the lady on the phone said “and who verified that” when I said the person who checked me in she demanded I describe them so she could contact them and reprimand them. The place was dirty. Room signs broken off and all over the floor.
1-night trip

10/10

Overall stay was extraordinary. Just needed time away to myself to relax and get comfortable.
1-night trip

10/10

Travel spend a week had no problem.
1-night trip

4/10

I was very unhappy and unimpressed with this Wyndham. We tried to meet with the manager for a discount 3 different times. Once was when we checked in. He was nowhere to be found. His front desk people were calling him and could not find him. We went back the next morning. Again, the manager was nowhere to be found. We tried before leaving for the afternoon and again, no one could locate the manager. When he got back late evening, a manager was available. We did not receive the discount. We asked for help with our bags and no one could help us. They provided an office cart (not a luggage cart) for me to navigate and fill and take to my room. The elevators were out and we have to use the service elevators. We trapsed through the offices and heard an employee yelling at their manager on the first night. It was also very warm in the lobby, the offices and the service area. Our room a/c wasn't working properly & the engineer was unavailable for our entire stay to fix ours (and other customers). The room was clean. Most of the staff were helpful and courteous. One staff entered the lobby cussing & upset and yelling. I would not recommend this hotel to anyone. It looked unkempt throughout and run down. It is not a Wyndham standard, especially for the price. We spoke to other customers and they were very unhappy and were going to make calls to complain once they were home. For a $300/night hotel stay, this was not up to par at all. If I could have left, I would have.
2-night trip

10/10

Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
4-night trip

8/10

Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
1-night trip