Ideal location, the safe in the room didn’t work , they sent 2 people up, unfortunately they both said the same thing, it needed the engineer to change the batteries, and they expected us to wait in the room for the engineer. When you have only a few days in NY we decided it wasn’t worth the wait. Also we had ask for robes, the bath towels were small. Needed a few necessities I have come to expect from a 4* that wasn’t there!