Hong Kong International Airport (HKG) - 50 min drive
Xili Railway Station - 6 min drive
Hong Kong Lok Ma Chau Station - 15 min drive
Sungang Railway Station - 17 min drive
Nantou Ancient City Station - 12 min walk
Daxin Station - 18 min walk
Taoyuan Station - 20 min walk
Restaurants
Heather's Garden Cafe - 2 min walk
星海名城 - 10 min walk
老西安 - 11 min walk
星海名城聚缘居茶馆 - 13 min walk
上岛咖啡 - 7 min walk
About this property
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
At DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences, you'll be within a 15-minute drive of Shenzhen Safari Park and Window of the World. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a 24-hour fitness centre and a fitness centre. Public transportation is close by: Nantou Ancient City Station is only 12 minutes on foot.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
305 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Coffee shop
24-hour room service
Working away
3 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Mobile key entry
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 158 to 158 for adults and CNY 80 to 158 for children
Children & extra beds
Rollaway beds are available for CNY 233.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Dbltree HLT SZ Hotel Residence
DoubleTree by Hilton Shenzhen China
DoubleTree by Hilton Shenzhen Nanshan Hotel Residences
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences Hotel
Frequently asked questions
Does DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences and nearby?
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences?
Yes, there's an on-site restaurant.
What's the area around DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences like?
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences is a short 1-minute walk from Xin'an Nantou Ancient City and 4 minutes' walk from Zhongshan Park.
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Nov 2024
Impeccable service! Spacious room.
XIAO
XIAO, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Spacious and quiet neighbor hood..
It is 2nd time I stayed here... I enjoyed it very much. Service is impeccable!
XIAO
XIAO, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
evenly
evenly, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
8 Sept 2024
Even though I was in a non-smoking two bedrooms apartment, the smell of smoking were strong all over the apartment. Otherwise , it was a good place to stay.
KAN CHOI BARRY
KAN CHOI BARRY, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Ching
Ching, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
29 July 2024
Kyoung jin
Kyoung jin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
Great locations and wonderful city view. Walking distance to park, shops, restaurants.
ZHONGYING
ZHONGYING, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
lili
lili, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2024
Alejandro
Alejandro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 June 2024
Excellent
We are extremely pleased with the staff and all the services provided in this hotel
Alejandro
Alejandro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Wonderful stay
Deechen
Deechen, 1-night trip
Verified Expedia guest review
6/10 Good
5 May 2024
Sheilon
Sheilon, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Apr 2024
The swimming pool
Hui Wong
Hui Wong, 9-night trip
Verified Expedia guest review
10/10 Exceptional
25 Mar 2024
The swimming pool
Hui Wong
Hui Wong, 17-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jan 2024
Ka Yin
Ka Yin, 2-night family trip
Verified Expedia guest review
4/10 Fair
24 Oct 2023
The English communication skills of the staff was very poor and some could not even speak in English. The room service and menus where all on WeChat in Chinese. It’s strange considering it’s a well known western chain
khaled Nabil
khaled Nabil, 2-night business trip
Verified Orbitz guest review
10/10 Exceptional
16 Sept 2023
Yuxiang
Verified Expedia guest review
10/10 Exceptional
4 Sept 2023
Will stay again!
Nice and clean hotel with new techs (small throngs like the curtain opens automatically when you open the door, facial recognition to open the side gate). Nice location. Friendly and helpful staff.
Guangjie
Guangjie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2023
It’s just the location is a bit far
Hoi Yee Elizabeth Olivia
Hoi Yee Elizabeth Olivia, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
14 May 2023
This was a very good property to stay at well-maintained. Good staff my only small issue was very little English made it a little difficult for me, but the staff are wonderful people.