Close to Makuhari Messe and the scenic Makuharikaihin Prefectural Park, Hotel New Otani Makuhari offers a serene escape. Enjoy a rejuvenating body treatment or facial at the on-site spa, indulge in Fusion cuisine at one of 5 restaurants or unwind by the indoor pool. With shopping on site, coffee shops and free WiFi throughout your stay is sure to be relaxing.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Spa
Pool
Gym
24/7 front desk
Free parking
Main amenities (12)
Daily housekeeping
Near the beach
5 restaurants and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Breakfast available
Free theme park shuttle
Indoor and outdoor tennis courts
Health club
Sauna
Steam room
Hot tub
For families (6)
Fridge
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is AU$229
AU$229
includes taxes & fees
25 Feb - 26 Feb
Room options
Available filters for rooms
Showing 53 of 53 rooms
View all photos for Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
26 sq m
Sleeps 2
1 King Bed
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
26 sq m
Sleeps 2
2 Single Beds
View all photos for Moderate Double Non Smoking
Moderate Double Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
36 sq m
Sleeps 2
1 King Bed
View all photos for Standard Twin Room, Smoking
Standard Twin Room, Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
26 sq m
Sleeps 2
2 Single Beds
View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)
Standard Room, Non Smoking (Bed Type Not Guaranteed)
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
26 sq m
Sleeps 1
2 Single Beds OR 1 King Bed
View all photos for Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
40 sq m
Sleeps 2
2 Large Single Beds
View all photos for Moderate Triple Non Smoking
Moderate Triple Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
36 sq m
Sleeps 3
3 Single Beds
Same Floor, Moderate 2 Twin Rooms, Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
Sleeps 4
4 Large Single Beds
View all photos for Moderate Twin Room, Smoking
Moderate Twin Room, Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
36 sq m
Sleeps 2
2 Large Single Beds
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
40 sq m
Sleeps 2
1 King Bed
View all photos for Superior Twin Room, Non Smoking, Corner
Superior Twin Room, Non Smoking, Corner
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
51 sq m
Sleeps 2
2 Large Single Beds
View all photos for Superior Double Room, Non Smoking, Corner
Superior Double Room, Non Smoking, Corner
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
51 sq m
Sleeps 2
1 King Bed
View all photos for Superior Triple Room, Non Smoking, Corner
Superior Triple Room, Non Smoking, Corner
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
51 sq m
Sleeps 3
3 Single Beds
View all photos for Superior Quadruple Room, Non Smoking, Corner
Superior Quadruple Room, Non Smoking, Corner
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
51 sq m
Sleeps 4
4 Single Beds
View all photos for Balcony Suite Twin, Non-Smoking, Ocean View
Balcony Suite Twin, Non-Smoking, Ocean View
Highlights
Balcony
Air conditioning
Fridge
LED TV
Down duvet
Separate bedroom
Blackout curtains
Premium bedding
64 sq m
Ocean view
Sleeps 2
2 Large Single Beds
View all photos for Balcony Suite Double, Non Smoking, Ocean View
Balcony Suite Double, Non Smoking, Ocean View
Highlights
Balcony
Air conditioning
Fridge
LED TV
Down duvet
Separate bedroom
Blackout curtains
Premium bedding
64 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Moderate Twin Room, Non Smoking
Moderate Twin Room, Non Smoking
Highlights
Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Shower/bath combination
36 sq m
Sleeps 2
2 Large Single Beds
View all photos for Ocean Suite Twin
Ocean Suite Twin
Sleeps 3
2 Double Beds
View all photos for Bay Suite Twin
Bay Suite Twin
Sleeps 3
2 Double Beds
View all photos for Superior Double Room-Smoking
Superior Double Room-Smoking
Sleeps 2
1 King Bed
View all photos for Moderate Triple Room-Non-Smoking
Moderate Triple Room-Non-Smoking
Sleeps 3
3 Single Beds
View all photos for Moderate Twin Room-Smoking
Moderate Twin Room-Smoking
Sleeps 2
2 Double Beds
View all photos for Superior Twin Room-Smoking
Superior Twin Room-Smoking
Sleeps 2
2 Double Beds
View all photos for Superior Corner Quadruple Room Non-smoking
Superior Corner Quadruple Room Non-smoking
Sleeps 4
2 Double Beds and 2 Single Beds
View all photos for Standard Twin or Double Room Smoking
Standard Twin or Double Room Smoking
Sleeps 2
1 King Bed OR 2 Single Beds
View all photos for Balcony Suite Twin
Balcony Suite Twin
Sleeps 2
2 Double Beds
View all photos for Standard Triple Room-Smoking
Standard Triple Room-Smoking
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Connecting Room-Non-Smoking
Connecting Room-Non-Smoking
Sleeps 4
4 Single Beds
View all photos for Standard Double Room-Non-Smoking
Standard Double Room-Non-Smoking
Sleeps 2
1 King Bed
View all photos for Standard Twin Room -Smoking
Standard Twin Room -Smoking
Sleeps 2
2 Single Beds
View all photos for Standard Double Room-Smoking
Standard Double Room-Smoking
Sleeps 2
1 King Bed
View all photos for Superior Corner Double Room
Superior Corner Double Room
Sleeps 2
1 King Bed
View all photos for Superior Double Room-Non-Smoking
Superior Double Room-Non-Smoking
Sleeps 2
1 King Bed
View all photos for Superior Corner Twin Room-Smoking
Superior Corner Twin Room-Smoking
Sleeps 2
2 Double Beds
View all photos for Junior Suite Double-Smoking
Junior Suite Double-Smoking
Sleeps 2
1 King Bed
View all photos for Superior Corner Twin Room-Non-Smoking
Superior Corner Twin Room-Non-Smoking
Sleeps 2
2 Double Beds
View all photos for Superior Twin Room-Non-Smoking
Superior Twin Room-Non-Smoking
Sleeps 2
2 Double Beds
View all photos for Superior Corner Triple Room-Smoking
Superior Corner Triple Room-Smoking
Sleeps 3
2 Double Beds and 1 Single Bed
View all photos for Junior Suite Double-Non Smoking
Junior Suite Double-Non Smoking
Sleeps 2
1 King Bed
View all photos for Moderate Triple Room-Smoking
Moderate Triple Room-Smoking
Sleeps 3
3 Single Beds
View all photos for Moderate Double Room
Moderate Double Room
Sleeps 2
1 King Bed
Superior Corner Triple Room-Non-Smoking
Sleeps 3
1 Single Bed and 2 Double Beds
View all photos for Moderate Twin Room-Non-Smoking
Moderate Twin Room-Non-Smoking
Sleeps 2
2 Double Beds
View all photos for Standard Twin Room-Non-Smoking
Hotel New Otani Makuhari puts you a short five-minute drive from Makuhari Messe and ZOZO Marine Stadium. Guests can be pampered with facials at the spa, and SATSUKI, one of 5 restaurants, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers like the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
418 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Off-site
Free theme park shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
5 restaurants
2 bars/lounges
2 coffee shops
Poolside bar
Room service (limited hours)
Travelling with children
Free theme park shuttle
Children's menu
What to do
Shopping
Beach nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1993
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
An indoor pool
Full-service spa
Indoor tennis courts
Hot tub
Outdoor tennis court
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, クラブ&クラブ. Services include facials and body treatments. The spa is open selected days.
Dining
SATSUKI – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Taikan En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Senbazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Isshin – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Keyaki – Overlooking the ocean, this steakhouse specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 5000 for adults and JPY 3000 for children
Pool, spa, & gym (if applicable)
Facility access costs JPY 5500 per person. Facilities include fitness facilities, a sauna, a hot tub and a swimming pool.
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba
Frequently asked questions
Does Hotel New Otani Makuhari offer free cancellation for a full refund?
Yes, Hotel New Otani Makuhari does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel New Otani Makuhari?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel New Otani Makuhari?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Otani Makuhari?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel New Otani Makuhari?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel New Otani Makuhari and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel New Otani Makuhari also has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel New Otani Makuhari?
Yes, there are 5 on-site restaurants, featuring Fusion cuisine and ocean views.
What's the area around Hotel New Otani Makuhari like?
Hotel New Otani Makuhari is located on the boardwalk in Makuhari, a short 14-minute walk from Makuhari Messe and 16 minutes' walk from ZOZO Marine Stadium.
Hotel New Otani Makuhari Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Dec 2024
A great hotel
Good location with good service
CHOU
CHOU, 6-night trip
8/10 Very good
15 Nov 2024
Wry convenient hotel
Convenient business hotel close to convention Centre
Verified traveller
4-night trip
10/10 Exceptional
18 Oct 2024
The rooms are much larger than average, very clean and good service
Robert
Robert, 4-night trip
8/10 Very good
14 Oct 2024
Stayed one night for buisness and to exhibition. Exhibition Centre is just 5 mins across the bridge. Will stay again for sure next time.
KIN FAI GARY
KIN FAI GARY, 1-night trip
10/10 Exceptional
4 Mar 2024
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
James
James, 7-night trip
10/10 Exceptional
11 Mar 2024
Great value close to narita easy access to metro to get into tokyo
Robert
Robert, 2-night trip
10/10 Exceptional
12 Sept 2024
everything was great
James
James, 6-night trip
10/10 Exceptional
23 May 2024
The staff gave excellent service.
STEVEN
STEVEN, 2-night trip
10/10 Exceptional
27 June 2024
Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Supaleela
Supaleela, 3-night trip
10/10 Exceptional
21 Nov 2023
Very nice hotel.
Best in class.
Luciano
Luciano, 3-night trip
10/10 Exceptional
10 June 2023
A classic hotel with amazing staffs. Rooms are quit and clean. Foods are fresh and delicious.
sue
sue, 1-night trip
10/10 Exceptional
29 Mar 2024
All excellent
David
David, 1-night trip
10/10 Exceptional
7 Sept 2023
Convinient location to acces Makuhari Messe .
IL HO
IL HO, 1-night trip
10/10 Exceptional
20 June 2023
Good traffic and service
Pei Hsien
Pei Hsien, 3-night trip
10/10 Exceptional
23 Aug 2023
Gym was amazing
Brandon
Brandon, 2-night trip
10/10 Exceptional
20 Nov 2022
Outstanding Hotel, with walkway to the exhibition center. Perfect Service
Thomas
Thomas, 6-night trip
8/10 Very good
9 July 2023
We love the indoor tennis court and nearby seaside. It happened that morning has a favourable weather with breeze & no summer heat where I enjoyed a jog from the hotel to the seaside.
Fong Yee
Fong Yee, 2-night trip
10/10 Exceptional
12 Feb 2023
It is near outlet & station.
Besides, there is bus to Narita airport. Good to be a last point before airport.
CHI FAI
CHI FAI, 1-night trip
8/10 Very good
2 Oct 2024
Room was very good for first impressions, later found a few things that needed repair ie grout in bathroom missing and badly stained in shower cubicle. Fridge door very hard to pull open hence fridge nearly fell out of its cabinet. Restaurant staff excellent ( only breakfast taken) ate in nearby facilities for evening meal. Would I stay again? Probably not for the price paid.
Michael
Michael, 2-night trip
8/10 Very good
8 Sept 2024
Its an upscale hotel with great service and staff.
My room was spacious and well accommodated, but very old.
I kind of liked the old design, felt like a time capsule, but the bathroom is in desperate need of renovation.
It was clean but many spots with dust, so could have been better.
The air conditioning worked very poorly and the view outside my room to the parking lot was far from ideal.
I would recommend this place anyway and would stay there again.
Michael
Michael, 2-night trip
8/10 Very good
23 Jan 2024
Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall.
Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old.
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
10 Dec 2023
I am a first time traveler to Japan and Hotel New Otani was my first proper hotel that I have stayed longer than 24 hours besides The Royal Park at Haneda Airport which I had stayed only 6 hours after my flight from Bangkok….. I am impressed with the service, the attentiveness, caring, professionalism of the staffs and cleanliness of the hotel is top notch 🙏
I am definitely coming back next year!
どうもありがとうございます
Piyada
Piyada, 2-night trip
8/10 Very good
18 Apr 2024
They have a gym but only opens at 9:30am!
Walid
Walid, 3-night trip
10/10 Exceptional
6 Apr 2024
ok
nakahara
nakahara, 1-night trip
4/10 Fair
21 Jan 2024
Very soso experience
1. Overall environment is acceptable
2. Reception attitude is rude with very limited english
3. Gym needs to pay extra and open very late