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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Holiday Inn Cardiff - North M4

3-starThis property has received its official star rating from Visit Wales.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Rollaway/extra beds (free)
Merthyr Road, Tongwynlais, Cardiff, Wales, CF15 7LH, United Kingdom

Suburban hotel in Cardiff with indoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Rollaway/extra beds (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Value
Fairly good value for money
Food
Food could be better

Holiday Inn Cardiff - North M4

from A$101
  • Executive Room, 1 Double Bed
  • Standard Room
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Family Room, 1 Double Bed with Sofa bed

What’s around Holiday Inn Cardiff - North M4

Landmarks

  • Castell Coch (Red Castle) - 15 min walk
  • Whitchurch Hospital - 23 min walk
  • Cardiff Castle - 4.5 mi / 7.3 km
  • Principality Stadium - 4.8 mi / 7.7 km
  • Cardiff University - 4.2 mi / 6.8 km
  • St. David's Hall - 5 mi / 8 km
  • Caerphilly Castle - 5.8 mi / 9.3 km
  • Rhondda Valley - 8.3 mi / 13.4 km

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 35 min drive
  • Bristol Intl. Airport (BRS) - 62 min drive
  • Coryton Station - 20 min walk
  • Whitchurch Station - 25 min walk
  • Taffs Well Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa treatment room(s)
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 3900
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Holiday Inn Cardiff North - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Onsite venue #2 - bar. Open 24 hours.

Holiday Inn Cardiff - North M4’s small print

Also known as

  • Holiday Inn Cardiff North M4 Hotel
  • Holiday Inn Cardiff - North M4 Cardiff
  • Holiday Inn Cardiff - North M4 Hotel Cardiff
  • Holiday Inn Cardiff North M4
  • Holiday Inn M4
  • Legacy Cardiff International Hotel
  • Holiday Inn Cardiff North M4 Hotel
  • Holiday Inn Cardiff North M4
  • Holiday Cardiff North M4
  • Holiday Cardiff M4 Cardiff
  • Holiday Inn Cardiff - North M4 Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 9 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Buffet breakfast is offered for an extra charge of GBP 10 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Cardiff - North M4

    • Is there a pool at Holiday Inn Cardiff - North M4?
      Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9 PM.
    • Are pets allowed at Holiday Inn Cardiff - North M4?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Holiday Inn Cardiff - North M4?
      Yes, there's free self parking.
    • What are the check-in and check-out times at Holiday Inn Cardiff - North M4?
      You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Holiday Inn Cardiff - North M4?
      Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Plan2Ride cycle cafe (11-min walk), The Lewis Arms (11-min walk), and McDonald's (14-min walk).

    Recent reviews

    Good 7.8 From 178 reviews

    Good 6.0
    Very disappointing
    My room smelt of smoke for a non-smoking hotel which was unpleasant. It was the hottest day of the year and the aircon didn't blow cold at all just circulated the air in the room. A great shame as the last time I stayed it was a completely different experience.
    Stuart, gb1 night business trip
    Very good 8.0
    I stayed here the week before and I was ver impressed with the room, especially the size. As for everything else it is not easy to comment at the moment due to the situation the hotel is in. I would like to visit when everything is open properly, so I will be back.
    Paul, gb1 night business trip
    Very good 8.0
    Great Place - But Some Issues....
    This is a great place, the Exec room is fantastic at a great price. Little extras make a nice difference, and whilst a shower over a bath is not my preference, it worked well and was hot!! I couldn't fault the room at all. It was clean, tidy, lovely to stay in. The downside of my stay however was dirty glasses and cutlery! This is not acceptable. My colleague first got served his drink in a dirty glass, then mine. We asked for new glasses and proceeded to clean them ourselves with a serviette. I later ordered a glass of wine, the glass looked like someone had already been drinking from it. Yet again, I ask for a new glass, clean it myself and transfer my drink. This is basic stuff - so dirty (or dishwasher faulty) is not acceptable. Breakfast was also a bit of a nightmare, again dirty cutlery (dried egg on knife), and waiting for food to be replenished, to a point a large queue formed. These were the only let downs which is a real shame as everything else was spot on. My feeling at the moment is I would stay again, but if the problems persist then never again. I hope they sort this out.
    A, gb1 night business trip
    Fair 4.0
    Room dirty
    Room was poor. Rubbish under bed from last occupants . Bathroom shower screen did not stop water and was black around edges. We booked a triple room as our son has special needs but only crockery for 2 . Very disappointing
    Nicola, gb1 night family trip
    Exceptional 10.0
    Very good and food very nice
    Hotel staff very friendly and efficient Car park very good Good access to M4 Good WiFi Food nice and staff friendly
    Stuart, gb1 night business trip
    Fair 4.0
    Disappointed 😞
    Jacuzzi and steam room not working, and that was one of my highlights for booking the hotel.
    Dionne, gb2 night family trip
    Very good 8.0
    Your typical Holiday Inn Hotel
    Other than a broken shower head which still kind of worked, everything was fine. Staff were courteous
    Marcus, gb1 night trip
    Very good 8.0
    Good place to stay
    Arrived late and glad to find I could order food until 11pm. All in all a nice stay, good breakfast, nice place to stay.
    Maureen, gb1 night business trip
    Good 6.0
    sinking beds
    Beds uncomfortable. Too high. Struggled to get onto it. Once on, mattress so soft, sunk in where I sat such that I couldn't shuffle down to the desired position. Just kept bouncing and sinking. Felt like I was in quicksand. It was actually a little distressing. Duvet far too thick - thinner and wider would be preferable. Phone wasn't plugged in. Nor could I find an appropriate phone socket to connect it. Didn't need it, but some guests might?
    Paula, gb1 night family trip
    Very good 8.0
    6 Nations Getaway weekend
    Ideal location outside of Cardiff. Public transport into Cardiff and accessibility to motorway was good. Staff were very friendly and helpful. Breakfast was great with a variety of choice.
    Craig, gb1 night trip

    Holiday Inn Cardiff - North M4

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