Ernest N. Morial Convention Center - 5 min walk - 0.4 km
National World War II Museum - 6 min walk - 0.5 km
Canal Street - 14 min walk - 1.2 km
Caesars New Orleans Casino - 14 min walk - 1.2 km
Port of New Orleans - 19 min walk - 1.7 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
New Orleans Union Passenger Terminal - 13 min walk
Saint Charles at Saint Joseph Stop - 5 min walk
St. Charles at Julia Stop - 7 min walk
Saint Charles at Lee Circle Stop - 7 min walk
Restaurants
Cochon Restaurant - 3 min walk
Pêche - 4 min walk
Gus's World Famous Fried Chicken - 4 min walk
Cochon - 3 min walk
Lucy's Retired Surfers Bar & Restaurant - 5 min walk
About this property
Sonesta ES Suites New Orleans Convention Center
When you stay at Sonesta ES Suites New Orleans Convention Center, you'll be in a great location, within a short 10-minute walk of Ernest N. Morial Convention Center and National World War II Museum. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness centre. Also, Canal Street and Caesars New Orleans Casino are within a 15-minute walk. Fellow travellers say great things about the pool and helpful staff. Public transportation is only a short walk: Saint Charles at Saint Joseph Stop is 5 minutes and St. Charles at Julia Stop is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
231 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 45 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
A damage deposit of USD 250 will be collected before check-in
Optional extras
Laundry facilities are available for an extra charge of USD 3 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per week
Parking
Valet parking costs USD 45 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans
Frequently asked questions
Does Sonesta ES Suites New Orleans Convention Center offer free cancellation for a full refund?
Yes, Sonesta ES Suites New Orleans Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta ES Suites New Orleans Convention Center?
Yes, there's an outdoor pool.
Are pets allowed at Sonesta ES Suites New Orleans Convention Center?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sonesta ES Suites New Orleans Convention Center?
Yes. Valet parking costs USD 45 per night.
What are the check-in and check-out times at Sonesta ES Suites New Orleans Convention Center?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Sonesta ES Suites New Orleans Convention Center?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (14-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.
What is there to do at Sonesta ES Suites New Orleans Convention Center and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area.
Does Sonesta ES Suites New Orleans Convention Center have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Sonesta ES Suites New Orleans Convention Center like?
Sonesta ES Suites New Orleans Convention Center is in Arts/Warehouse District, a short 5-minute walk from Saint Charles at Saint Joseph Stop and 5 minutes' walk from Ernest N. Morial Convention Center. Travellers say that the area is walkable and good for families.
Sonesta ES Suites New Orleans Convention Center Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Jerome
Jerome, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Rickeda
Rickeda, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Allen
Allen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Paullasha
Paullasha, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Nonchalant service
The room is spacious, and clean. The shower was awful, the water coming from the shower head is all over the place. and the toilet doesn’t flush the best. Every time you put one piece of paper in the toilet you have to flush it.
The people at the front desk could be a little more welcoming and friendly. They very nonchalant. No one welcomed us to the hotel or give us any info on breakfast or anything like that. This was pretty much the interaction : checking in? Do you want to use your card on file? Your room is down the hall to the left.
Nothing else was said! If you’re looking for good customer service this is definitely not the hotel for you. If you just want a OK room to stay in, this is perfect. I guess you get what you pay for.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Friendly staff and family oriented atmosphere
Great friendly staff along with nice amenities for the kids to enjoy. A little outdated but nice for the price.
Jerika
Jerika, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Carmen
Carmen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
The location was excellent but the towel had blood on it.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
No free parking
There’s no free parking here. You can self park in the expensive paid lot next to the property, or pay $45 a night for valet service.
Brandon
Brandon, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Cristina
Cristina, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Nice Stay
The staff was very professional and friendly. The room was very clean. My stay was very comfortable.
LESLIE
LESLIE, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
3 Dec 2024
Horrible stay
Got charged for parking but couldn't park in the garage they threatened to tow our car so we checked out a night early! Very disappointed.
donnie
donnie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Joey
Joey, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Great Service
The staff was very nice and I didn't have any issues. I prepaid and received a free room upgrade which was perfect. The suite was spacious and clean. The nightly rates were very reasonable compared to nearby hotels with less amenities. Free breakfast was also included. I had no issues during my stay.
Tierra
Tierra, 2-night family trip
Verified Hotels.com guest review
6/10 Good
30 Nov 2024
Sylvia
Sylvia, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Good value and safe location
We loved the size of the rooms and the fact that it included a kitchen. The rooms need a bit of upkeep. A lot of electrical outlets and lights didn't work but nothing major. The breakfast offered in the morning was a good variety. Staff was all very kind.
Jennifer
Jennifer, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Krista
Krista, 3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Good hotel.
The hotel was good but appeared to be a questionable area. But within a few blocks you are by the bigger hotels and casinos. While no one approached us, I am not sure I would want to walk around there to late in the night.
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Martez
Martez, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
John
John, 2-night trip
Verified Hotels.com guest review
4/10 Fair
25 Nov 2024
Not clean
The hotel is dirty, and the cleaning is absolutely not made correctly. When I check in, there was food on my floor in my room and despite 2 request of cleaning the food was still there after 6 days when I checked out. There was hair, in my shower, etc etc.
The commun place is not clean as well. In the morning the people who're working there are never smiling.. This hotel should be refresh and operated in a more professional way
GUILLAUME
GUILLAUME, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Nice place
It was a nice place , clean ! I was on the street side sometimes loud cars and or loud stereo systems woke me up