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Sheraton New Orleans Hotel, New Orleans, United States of America

4-star4 stars
500 Canal StNew OrleansLA70130United States of America, (02) 8228 1927Great location! See map

4-star hotel with restaurant, near Jackson Square
  • Free WiFi in lobby
Very Good8.4
Location
Great location
Service
Fantastic service
WiFi
Complaints about WiFi
1001See all 1,001 Hotels.com reviews
From 2,577 reviewsTripAdvisor Traveller Rating

Sheraton New Orleans Hotel, New Orleans, United States of America

from A$309
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Deluxe Room
  • Deluxe Room
  • Suite
  • Traditional Room, 2 Double Beds
  • Traditional Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 1,110 rooms
  • This hotel is arranged over 49 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 54
  • Conference space size (feet) - 105700
  • Conference space size (meters) - 9820
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1982
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Roux Bistro - This restaurant serves breakfast and lunch.

Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Starbucks Coffee - This coffee shop serves breakfast and lunch.

Sheraton New Orleans Hotel, New Orleans, United States of America’s small print

Also known as

  • Sheraton New Orleans Hotel
  • Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 51.98 per night with in/out privileges

Refrigerators are available for USD 10 per stay

Rollaway beds are available for USD 25.00 per stay

Full breakfast is offered for an extra charge of USD 19.75 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton New Orleans Hotel, New Orleans, United States of America

Landmarks

  • In Central Business District
  • Mercedes-Benz Superdome - 21 min walk
  • Jackson Square - 10 min walk
  • National World War II Museum - 13 min walk
  • French Market - 14 min walk
  • Ernest N. Morial Convention Center - 20 min walk
  • The Shops at Canal Place - 4 min walk
  • New Orleans Pharmacy Museum - 7 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive
  • New Orleans Union Passenger Terminal - 22 min walk
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 1,001 reviews

Sheraton New Orleans Hotel, New Orleans, United States of America
Very Good8.0
May 2016
Beds super comfy, location great, door last at elevator very rude and unwelcoming, Starbucks staff rude in hotel.
Renae, au2 night trip with friends
Sheraton New Orleans Hotel, New Orleans, United States of America
Very Good8.0
Great Location and great hotel
Leureen, au4 night romance trip
Sheraton New Orleans Hotel, New Orleans, United States of America
Good6.0
Disappointed
Although the hotel is in the main area of town near Borbon Street and the trolley service to get around town, be careful when booking. There is a $44 per day charge for valet parking and no wi-fi available except in the lobby and then only for 1 hour for 1 device per room. Room wad smallish and their cleaning staff need improvement.
Mitch, au3 night romance trip
Sheraton New Orleans Hotel, New Orleans, United States of America
Very Good8.0
Great Hotel, Great Location.
Great Hotel, great location the only thing I could say I disliked was the WiFi was only free for 1 hour.
MADISON, au4 night family trip
Sheraton New Orleans Hotel, New Orleans, United States of America
Exceptional10.0
The staff at this hotel made the experience the absolute best. Every single employee we encountered was very friendly and made us feel welcome.
Mike, us2 night trip

See all reviews

Sheraton New Orleans Hotel, New Orleans, United States of America

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