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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Novotel Melbourne on Collins

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
270 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with indoor pool, connected to a shopping center, near Bourke Street Mall
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent location in the heart of Melbourne. Friendly staffMar. 29, 2020
  • The Location was great, very central. This made our stay super enjoyable Mar. 20, 2020

Novotel Melbourne on Collins

from A$156
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Standard Room, 2 Single Beds
  • Family Suite, Multiple Beds

What’s around Novotel Melbourne on Collins

Landmarks

  • In Melbourne Central Business District
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 9 min walk
  • Melbourne Arts Centre - 10 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Princess Theatre - 14 min walk
  • Queen Victoria Market - 16 min walk
  • Melbourne Convention and Exhibition Centre - 18 min walk

Getting around

  • Tullamarine Airport (MEL) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Showgrounds Station - 9 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (5-device limit)

  • Free WiFi in rooms (5-device limit)

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7016
  • Conference space size (meters) - 652
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Novotel Melbourne on Collins’s small print

Also known as

  • Novotel Melbourne Collins Hotel
  • Accor Melbourne On Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Novotel Melbourne Collins Hotel
  • Novotel Melbourne on Collins Hotel
  • Novotel Melbourne on Collins Melbourne
  • Novotel Melbourne on Collins Hotel Melbourne
  • Novotel Collins Hotel
  • Novotel Melbourne Collins
  • Novotel Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Melbourne Novotel
  • Accor Melbourne On Collins
  • Novotel Melbourne
  • Novotel Melbourne Collins

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Pool access available from 6 AM to 10 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: AUD 100 per night

    Optional extras

    Credit card charges are subject to an extra charge of 1.3 percent

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs AUD 39 per day

    Breakfast costs between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Melbourne on Collins

    • Does Novotel Melbourne on Collins offer free cancellation for a full refund?
      Yes, Novotel Melbourne on Collins does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Novotel Melbourne on Collins currently open?
      This property is closed from March 28 2020 to August 27 2020 (dates subject to change).
    • Is parking offered at Novotel Melbourne on Collins?
      Yes. Self parking costs AUD 39 per day.
    • Is there a pool at Novotel Melbourne on Collins?
      Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
    • Are pets allowed at Novotel Melbourne on Collins?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Novotel Melbourne on Collins?
      You can check in from 2:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Novotel Melbourne on Collins?
      Yes, there's an onsite restaurant that serves local cuisine. Nearby restaurants include Flinders Lane (2-min walk).

    Recent reviews

    Very good 8.4 From 1,006 reviews

    Very good 8.0
    Good location.
    Great location. Room was generally good shape, but bar fridge was leaking and old. With night lamp on, dust was too much to be ignored.
    James, au5 night family trip
    Very good 8.0
    Everything was good except the outside view totally none, and aircon at midnight onwards looks fix to the standard setting they put up, overnight i felt warm i would like to adjust the temperature but still no changes i felt.
    au1 night family trip

    Novotel Melbourne on Collins

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