Novotel Melbourne on Collins

Property class: 4.5
Luxury hotel with indoor pool, connected to a shopping centre, near Melbourne Central

Choose dates to view prices

You'll be in a fantastic location at Novotel Melbourne on Collins, only a five-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the pool and helpful staff. Public transportation is only a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 12 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 5 meeting rooms

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is AU$205
includes taxes & fees
28 Sept - 29 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(51 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a large window with curtains.

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, and a large window with a view of a building.

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

A hotel room with a bed, a desk with a chair, a sofa, a TV, and large windows with curtains.

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

A modern bathroom with a freestanding bathtub, a glass-enclosed vanity, and a toilet.

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and two windows with curtains.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(49 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$209
includes taxes & fees
21 Sept - 22 Sept
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About the area

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Flinders Lane - 2 min walk - 0.2 km
  • Bourke Street Mall - 2 min walk - 0.2 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Fed Square - 3 min walk - 0.3 km
  • Melbourne Central - 7 min walk - 0.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 29 min drive
  • Melbourne Airport (MEL) - 32 min drive
  • Melbourne, VIC (AVV-Avalon) - 54 min drive
  • Flinders Street Station - 5 min walk
  • Essendon Station - 11 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 12 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪The Charles Dickens Tavern - ‬1 min walk

About this property

Novotel Melbourne on Collins

  • You'll be in a fantastic location at Novotel Melbourne on Collins, only a five-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the pool and helpful staff. Public transportation is only a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 12 minutes.

At a glance

Hotel size

    • 380 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)

Parking

    • Covered on-site valet parking (AUD 64 per day)
    • Off-site parking within 2953 ft (AUD 42 per day)

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Shopping
  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by these third-party sustainability certification schemes: Ecotourism Australia Sustainable Tourism, NABERS Energy and NABERS Water. For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 25 to 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Renovations and closures

The property will be renovating from 16 July 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 60 per day

Pets

  • Service animals exempt from fees

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

Extra-person charges may apply and vary depending on property policy.

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins

Melbourne Novotel

Melbourne Novotel Collins

Novotel Collins

Novotel Collins Hotel

Novotel Collins Hotel Melbourne

Novotel Collins Melbourne

Novotel Melbourne

Novotel Melbourne Collins

Accor Melbourne On Collins

Novotel Melbourne On Collins Hotel Melbourne

Novotel Melbourne Collins Hotel

Novotel Melbourne on Collins Hotel

Novotel Melbourne on Collins Melbourne

Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?

Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Melbourne on Collins?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at Novotel Melbourne on Collins?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Melbourne on Collins?

Yes. Valet parking costs AUD 64 per day.

What are the check-in and check-out times at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Melbourne on Collins?

No, this hotel doesn't have a casino, but Crown Casino (18-min walk) is nearby.

What is there to do at Novotel Melbourne on Collins and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Novotel Melbourne on Collins?

Yes, Lane Restaurant offers local cuisine.

What's the area around Novotel Melbourne on Collins like?

Novotel Melbourne on Collins is in Melbourne Central Business District, a short 5-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.

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Reviews

Novotel Melbourne on Collins Reviews

8.2

Very good

8.6

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its great variety, delicious options, and excellent quality. (48 reviews)
  • The restaurant offered a varied and delicious breakfast, with some guests also enjoying the dinner options and service from the friendly staff. (25 reviews)
  • The hotel's gym was well-equipped and a great bonus for guests. (7 reviews)
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Popular mentions

Location
Room
Service staff
Elevator
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Breakfast
Restaurant
Store
Lobby
Bed

Reviews

Verified review

10/10 Exceptional

Great spot easy to get to and close to cafes and bookshop.
Verified review

10/10 Exceptional

Good location, friendly staff, spacious and clean room
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

We love staying at the Novotel on Collins, close to restaurants & cafes & we love the shopping district
Verified review

10/10 Exceptional

This hotel has a great central location, making it easy to access many city venues. The staff were great and the room comfortable.
Verified review

10/10 Exceptional

hotel was great, good location & good service.
Verified review

10/10 Exceptional

Great place to visit
Verified review

10/10 Exceptional

Staff were super friendly and quick check in and out. Breakfast is recommended, various food options and easy location.
Verified review

10/10 Exceptional

Great central location. Nice rooms
Verified review

10/10 Exceptional

The Novotel on Collins is the perfect stay, middle of the CBD close to shops and restaurants. The hotel staff were fantastic and the pool and spa were great. Definitely staying here again!
Verified review

10/10 Exceptional

Amazing location in a family friendly place.
Verified review

10/10 Exceptional

very comfortable and clean place to stay. Brilliant location!! I will definitely come back here next time I’m in Melbourne!! Buffet breakfast was delicious and had a great variety. 10/10 hotel.
Verified review

10/10 Exceptional

Friendly staff
Verified review

8/10 Very good

Nice place to stay at reasonable price, good location
Verified review

10/10 Exceptional

Good room good location
Verified review

8/10 Very good

Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids .
Verified review

8/10 Very good

Friendly staff, bar staff were great amd front reception on this trip actually welcomed me back which never happens.
Verified review

6/10 Good

While this hotel is conveniently located in the heart of the Melbourne CBD, it is looking a little tired and in need of a refurbishment. The biggest concern was the long delay in the elevators owing to the fact that 2 of the 3 elevators were out of service during my stay. All in all, the hotel is reasonable value.
Verified review

8/10 Very good

Service and location is good
Verified review

8/10 Very good

Excellent location comfy bed
Verified review

8/10 Very good

Rooms were clean, easy walking distance to most things. Breakfast was great. Would definitely stay again
Verified review

10/10 Exceptional

The breakfast was awsome ,great way to start your day .Staff more than happy to make your breakfast complete with that barrista made coffee. Room clean .Our stay and location was very convenient everything we needed was within walking distance .
Verified review

10/10 Exceptional

Great location in the CBD, handy to everything yet still quietbat the same time. Helpful staff - would definitely stay again.
Verified review

10/10 Exceptional

Great location and friendly staff
Verified review

10/10 Exceptional

Great central spot.