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Novotel Melbourne on Collins

Property class: 4.5
Luxury hotel with indoor pool, connected to a shopping centre, near Melbourne Central

Choose dates to view prices

In the heart of Melbourne, Novotel Melbourne on Collins offers a welcoming retreat. Enjoy local cuisine at Lane Restaurant, take a dip in the indoor pool or explore the shopping mall on site. With dry cleaning/laundry services and car rentals available, this family-friendly hotel is ideal for those who want to stay connected with high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is AU$189
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(47 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Deluxe Room, 1 King Bed with Sofa bed (Spa Room) | Bathroom

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(44 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$197
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3 May - 4 May
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About the area

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.1 km
  • Flinders Lane - 2 min walk - 0.2 km
  • Bourke Street Mall - 2 min walk - 0.2 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Melbourne Central - 7 min walk - 0.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 29 min drive
  • Melbourne Airport (MEL) - 32 min drive
  • Melbourne, VIC (AVV-Avalon) - 54 min drive
  • Flinders Street Station - 5 min walk
  • Essendon Station - 11 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 12 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Om Vegetarian - ‬2 min walk
  • ‪The Charles Dickens Tavern - ‬1 min walk

About this property

Novotel Melbourne on Collins

You'll be in a fantastic location at Novotel Melbourne on Collins, only a five-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the pool and helpful staff. Public transportation is only a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 12 minutes.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)
LOCAL_PARKING

Parking

    • Covered on-site valet parking (AUD 64 per day)
    • Off-site parking within 2953 ft (AUD 42 per day)
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Shopping
  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39 to 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 80 per day

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?

Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Melbourne on Collins?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at Novotel Melbourne on Collins?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Melbourne on Collins?

Yes. Valet parking costs AUD 64 per day.

What are the check-in and check-out times at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Melbourne on Collins?

No, this hotel doesn't have a casino, but Crown Casino (18-min walk) is nearby.

What is there to do at Novotel Melbourne on Collins and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Novotel Melbourne on Collins?

Yes, Lane Restaurant offers local cuisine.

What's the area around Novotel Melbourne on Collins like?

Novotel Melbourne on Collins is in Melbourne Central Business District, a short 5-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.

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Reviews

Novotel Melbourne on Collins Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a wide variety of options and excellent service. (23 reviews)
  • The pool was a highlight, with many guests praising its quality, convenience, and amenities such as a spa. (13 reviews)
  • The indoor pool and spa were nice and warm, providing a great relaxation experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Elevator
Cities
Breakfast
Store
Restaurant
Lobby
Parking

Reviews

Verified

10/10 Exceptional

Staff were super friendly and quick check in and out. Breakfast is recommended, various food options and easy location.
YAN, 2-night trip
Verified

10/10 Exceptional

Great central location. Nice rooms
Anthony, 5-night trip
Verified

10/10 Exceptional

Excellent hotel.
Matt, 4-night trip
Verified

10/10 Exceptional

Amazing location in a family friendly place.
Ryan, 4-night trip
Verified

10/10 Exceptional

A large room which was very clean made was perfect for my overnight business trip.
Nicholas, 1-night trip
Verified

8/10 Very good

Service and location is good
MIN WEI, 2-night trip
Verified

6/10 Good

We interacted with 2 staff, lady that checked us on was miserable and not helpful at all Gentleman ghat checked us out was wonderful The hotel is very dated, hallways need a clean Doors on bathroom are difficult to close
Patricia, 3-night trip
Verified

10/10 Exceptional

Good room good location
JESSE JOHN, 8-night trip
Verified

10/10 Exceptional

Great place to stay
Prasad, 4-night trip
Verified

10/10 Exceptional

The location was tremendous.
Adam, 2-night trip
Verified

8/10 Very good

Nice place to stay at reasonable price, good location
Bradley, 1-night trip
Verified

8/10 Very good

Rooms were clean, easy walking distance to most things. Breakfast was great. Would definitely stay again
Casey, 1-night trip
Verified

10/10 Exceptional

Great location in the CBD, handy to everything yet still quietbat the same time. Helpful staff - would definitely stay again.
Kesha, 5-night trip
Verified

8/10 Very good

good location
Inggrid, 6-night trip
Verified

8/10 Very good

Rooms a bit dated, but front desk service is excellent
Kevin Luiz Jude, 1-night trip
Verified

8/10 Very good

Excellent location comfy bed
Al, 2-night trip
Verified

10/10 Exceptional

Great locstion
Irene, 4-night trip
Verified

10/10 Exceptional

Good staff clean rooms in middle of city
Larry, 2-night trip
Verified

10/10 Exceptional

Friendly and Helpful Staff.
Jacinda, 7-night trip
Verified

8/10 Very good

Overall was a great experience and staff were very helpful
Vincenzo, 4-night trip
Verified

8/10 Very good

Nice staff
Nachman, 8-night trip
Verified

10/10 Exceptional

Great central spot.
Ebony, 1-night trip
Verified

8/10 Very good

Good services
vincent, 4-night trip
Verified

10/10 Exceptional

the room was very presentable, staff was friendly and efficient. Breakfast was nice, i would have liked the more egg options, maybe poached and the bacon hotter.
Alvaro Felipe, 1-night trip
Verified

8/10 Very good

Room was reg cleaned. All staff friendly and helpful. Great breakfast, $10 less if booked during check in. Wld def stay there again
philip, 5-night trip