Crowne Plaza Melbourne by IHG

Property class: 4.5
Riverfront hotel with outdoor pool, near Melbourne Convention and Exhibition Centre

Choose dates to view prices

When you stay at Crowne Plaza Melbourne by IHG, you'll be in a fantastic location, only a five-minute walk from Melbourne Convention and Exhibition Centre and Crown Casino. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ottie's, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a 24-hour fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff and breakfast.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • 10 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is AU$218
includes taxes & fees
27 Sept - 28 Sept

Why we love this property

Culinary wonderland
This hotel serves local flavours at its restaurant and cafe. It offers a bar, buffet breakfast, and vegan, vegetarian, and locally-sourced options.
Sleep like royalty
Hypo-allergenic and premium bedding ensure heavenly rest at this luxury hotel. Blackout drapes and 24-hour room service complete the regal experience.
Mountain city views
Discover the perfect blend of luxury and location in this riverside hotel. Breathtaking mountain vistas await from the heart of the city centre.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, River View (High Floor)

A modern hotel room with a large window, a grey sofa with cushions, a small round table with a vase of flowers, and a cityscape view.

Standard Room, 1 King Bed, River View (High Floor)

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a desk with a chair, a mirror, and artwork on the wall.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(65 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a nightstand, a window with a city view, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

A hotel room with a large window offering a city skyline view, a bed with white linens, a grey sofa with patterned cushions, and a small table with a vase of flowers.

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

A hotel room with a large window offering a view of a city skyline and a river.

Standard Room, 2 Double Beds, River View

9.2 out of 10
Wonderful
(80 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A modern hotel room with a large bed, bedside tables, a desk with a chair, a mirror, and artwork on the wall.

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a chair, a view of the city, and a window with curtains.

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(20 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

A modern hotel room with a large window offering a view of a city skyline and a river.

Standard Room, 1 King Bed (Casino View)

9.4 out of 10
Exceptional
(10 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Standard Room, 1 King Bed (High Floor, Casino View)

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A hotel room with a large window offering a city skyline view, a bed with white linens, a grey sofa with patterned cushions, and a small table with a vase of flowers.

Premium Room

8.8 out of 10
Excellent
(5 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is AU$179
includes taxes & fees
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About the area

Map
1-5 Spencer Street, Docklands, VIC, 3008

What's nearby

  • Crown Casino - 2 min walk - 0.2 km
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • SEA LIFE Melbourne - 3 min walk - 0.3 km
  • DFO South Wharf - 7 min walk - 0.6 km
  • Bourke Street Mall - 15 min walk - 1.3 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Southern Cross Station - 8 min walk
  • Essendon Station - 11 min drive
  • Flinders Street Station - 16 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Royal Stacks - ‬3 min walk
  • ‪Rhumbas - ‬4 min walk
  • ‪Hardware Société - ‬5 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk

About this property

Crowne Plaza Melbourne by IHG

  • When you stay at Crowne Plaza Melbourne by IHG, you'll be in a fantastic location, only a five-minute walk from Melbourne Convention and Exhibition Centre and Crown Casino. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ottie's, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a 24-hour fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff and breakfast.

At a glance

Hotel size

    • 432 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.9 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered on-site self-parking (AUD 45 per night)
    • Secured covered on-site valet parking (AUD 80 per night; includes in/out privileges)
    • Off-site parking within 656 ft (AUD 45 per night); discounts available

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Bike rentals nearby

Working away

  • 10 meeting rooms
  • Co-working spaces
  • Conference centre (12949 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Bicycle parking
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ottie's – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Dive Bar – This bar specialises in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow – This coffee shop serves breakfast, brunch and light fare. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by these third-party sustainability certification schemes: NABERS Energy, NABERS Waste and NABERS Water. For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 40 to 42 for adults and AUD 25 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.9 per cent

Renovations and closures

The following facilities or services will be unavailable from October 12 2026 to November 3 2026 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Meeting facilities
  • Parking area
  • Supervised childcare
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered self-parking costs AUD 45 per night
  • Covered valet parking costs AUD 80 per night with in/out privileges
  • Parking is available nearby and costs AUD 45 per night (656 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Crowne Plaza Hotel Melbourne

Crowne Plaza Melbourne

Melbourne Crowne Plaza

Crowne Plaza Melbourne Hotel Melbourne

Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Melbourne by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Melbourne by IHG?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM. The swimming pool will be unavailable from October 12 2026 to November 3 2026 (dates subject to change).

Are pets allowed at Crowne Plaza Melbourne by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Melbourne by IHG?

Yes. Self-parking costs AUD 45 per night. Valet parking costs AUD 80 per night. The parking area will be unavailable from 12 October 2026 to 3 November 2026 (dates subject to change).

What are the check-in and check-out times at Crowne Plaza Melbourne by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Melbourne by IHG?

No, this hotel doesn't have a casino, but Crown Casino (3-min walk) is nearby.

What is there to do at Crowne Plaza Melbourne by IHG and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.

Are there restaurants at or near Crowne Plaza Melbourne by IHG?

Yes, Ottie's offers local and international cuisine. One of the dining venues will be unavailable from 12 October 2026 to 3 November 2026 (dates subject to change).

What's the area around Crowne Plaza Melbourne by IHG like?

Crowne Plaza Melbourne by IHG is located by the river in Docklands, a short 8-minute walk from Southern Cross Station and 3 minutes' walk from Crown Casino. Travellers give top marks for the hotel's prime location.

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Reviews

Crowne Plaza Melbourne by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied, hot, and of high quality with many guests praising the selection and service. (69 reviews)
  • The restaurant offered a great variety of food, including a wonderful breakfast selection and delicious dinner options. (31 reviews)
  • The gym facilities were excellent, well-equipped and filled with natural light. (4 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Great people good location will come back
Verified review

10/10 Exceptional

Nice rooms and easy check in. Close to everything
Verified review

10/10 Exceptional

Good hotel. Great location
Verified review

10/10 Exceptional

Great location. Great breakfast options. Late check out
Verified review

10/10 Exceptional

Great location/ beautiful riverside rooms with amazing views. Very friendly and helpful staff. Super comfy bed and yummy buffet breakfast.
Verified review

10/10 Exceptional

Lovely clean helpful staff and good food
Verified review

10/10 Exceptional

Great location and breakfast
Verified review

10/10 Exceptional

Room was clean, staff was great, breakfast had a good variety and was hot.
Verified review

10/10 Exceptional

Helpful staff - good service and amenities
Verified review

10/10 Exceptional

Very comfortable and quiet , staff are amazing, would definitely stay again and get river view next time
Verified review

10/10 Exceptional

Great location, friendly staff Ana great breakfast,
Verified review

10/10 Exceptional

Friendly staff everywhere enjoyed my stay.
Verified review

10/10 Exceptional

Comfortable beds friendly staff good location
Verified review

10/10 Exceptional

Very clean rooms. Beds and bedding very comfortable. Helpful and friendly staff. Great location.
Verified review

10/10 Exceptional

The hotel is comfortable, clean and full of helpful, friendly staff. They made our stay extra special. It’s a Great location! Easy to walk everywhere or catch the Tram from right outside. Love the restaurant (otties) For breakfast and dinner. Thanks for another wonderful stay
Verified review

8/10 Very good

Great location and modern well equipped rooms
Verified review

10/10 Exceptional

Excellent service. Great facility close to the South Bank Precinct
Verified review

10/10 Exceptional

Great location, comfortable beds and very accommodating staff
Verified review

10/10 Exceptional

everything was great from the room space, beddings, toilet/bath all clean just a little dust on walls and bed head.
Verified review

10/10 Exceptional

Staff lovely great location
Verified review

8/10 Very good

Nice room good breakfast
Verified review

10/10 Exceptional

The best buffet breakfast in Melbourne!
Verified review

10/10 Exceptional

Location was great and we enjoyed the river view!
Verified review

10/10 Exceptional

Clean rooms..wonderful staff..easy access to the city and breakfast was amazing.
Verified review

10/10 Exceptional

Great location for the trade center. it is a quick walk across the bridge and easy to get to. I enjoyed being in a hotel more separate from the convention. Right on the water, easy walks or tram ride to any restaurant or site we wanted to see. You literally walk either side of the river and there are tons of options to eat/drink and see.