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Urban Anaga Hotel

4.0 star property
Central Santa Cruz de Tenerife hotel with restaurant, connected to a shopping centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Anaga Hotel

Rooftop terrace
40-inch flat-screen TV with digital channels, TV
Coffee shop
Deluxe Double Room
Rooftop terrace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$161
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Day bed
Memory foam bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Day bed
Memory foam bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Day bed
Memory foam bed
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Map
Calle Imeldo Seris 19, Esquina Cruz Verde, Santa Cruz de Tenerife, SANTA CRUZ DE TENERIFE, 38003

What's nearby

  • Plaza de Espana - 3 min walk
  • Rambla de Santa Cruz - 14 min walk
  • Tenerife Auditorium - 16 min walk
  • Heliodoro Rodriguez Lopez Stadium - 16 min walk
  • Palmetum of Santa Cruz de Tenerife - 6 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
  • Tenerife (TFS-Tenerife South) - 50 min drive

Restaurants

  • ‪100 Montaditos - ‬4 min walk
  • ‪Palmelita - ‬2 min walk
  • ‪Churrería la Tradicional - ‬3 min walk
  • ‪Rincon del pan - ‬3 min walk
  • ‪La Escala - ‬1 min walk

About this property

Urban Anaga Hotel

Take in the views from the rooftop terrace when you stay at Urban Anaga Hotel. Guests can visit the fitness centre for a workout or grab a bite to eat at KIKI, which serves Japanese cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an access code
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 656 ft (EUR 12 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KIKI – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Vermutería OPERA – This cocktail bar only serves breakfast. Open daily.
Terraza URBAN 180 – On-site gastropub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 11 for children

Parking

  • Parking is available nearby and costs EUR 12 per day (656 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Urban Anaga Hotel Hotel
Urban Anaga Hotel Santa Cruz de Tenerife
Urban Anaga Hotel Hotel Santa Cruz de Tenerife

Frequently asked questions

Are pets allowed at Urban Anaga Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Urban Anaga Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Urban Anaga Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Urban Anaga Hotel?
Yes, KIKI offers Japanese cuisine.
What's the area around Urban Anaga Hotel like?
Urban Anaga Hotel is in the heart of Santa Cruz de Tenerife, a short 2-minute walk from Guimera Theater and 3 minutes' walk from Plaza de Espana.

Urban Anaga Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel.
City centre and close to many cafes, restaurants and plazas. Easy check-in, exceptionally helpful staff. Room was huge and well furnished. I was here on business for 2 nights and would recommend.
Roger, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, nice smily staff, spaceous rooms. Great value for the money
Marek, 7-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room and clean, rooftop not from hotel
Location is excellent in the city center of Santa cruz. However, as many pointed out before, there is a night club at the top of the hotel, which luckily I was out of season hence it was only on saturday but then you need proper ear plugs to not have it affect your sleep. Second point is, they advertise the hotel with a very nice rooftop, however the people working there were not friendly and it is completely seperate from the hotel, meaning you need to consume there (4 EUR small beer, which is very pricy for Spain) and cannot just relax or work a bit up there. Which is fine, but then it should not be included as part of the hotel in the advertisements when you make a booking. The room itself was super large and clean which was excellent, also a very nice balcony, but no chair or something to sit on it and relax, which was a bit of a shame. Overall I think it is a decent hotel but few points pointed out because in the end it is 4 stars and quiet expensive, so these are important to highlight.
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Prince, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Good value for your money
Hendrika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.
Rafael, 4-night romance trip
Verified Orbitz guest review

8/10 Very good

Francisco, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Cockroaches in the hotel.
Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.
4-night trip
Verified Hotels.com guest review

8/10 Very good

City break.
Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Mary, 2-night trip
Verified Hotels.com guest review

4/10 Fair

If you like drum and base make this your base !
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
carol, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big room.
Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.
Room
Shower
Alice, 4-night trip
Verified Hotels.com guest review

8/10 Very good

It was a plesat stay
Jon Tryggvi, 2-night trip
Verified Hotels.com guest review

6/10 Good

It was a normal stay with no wow factor or impressive customer service skills from the staff. The room was clean, well organized and the hotel is well located.
Manuel, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel super location
Great super central location with tramstop just outside. Above average room size. Quite nice design although already a little tired. Super comfy bed. Staff were all super friendly espeacially @ reception. Good value for money hotel - I d gladly return or recommend it.
Christian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, great size room, perfect location & beautiful rooftop terrace bar & resto! Love this hotel and perfect for long term stays! :)
Samantha, 25-night trip
Verified Expedia guest review

10/10 Exceptional

Business trip
Would 100% stay again. Room was very spacious and clean. Brilliant location and friendly staff
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fab urban hotel
Great location, fab restaurant and roof bar. Modern, clean and comfortable
Paul, 3-night trip
Verified Hotels.com guest review

4/10 Fair

It wasn't clean enough, stuff do not speak English. I guess Hotel is getting high recommendation due to nice roof top bar.
Greg, 3-night romance trip
Verified CheapTickets guest review

8/10 Very good

Nice hotel, good location.
A nice hotel, good location and great rooftop bar.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ed the night
Last second booking due to hotels.com booking us into a hotel that was closed! Literally stood outside to see if it was open and booked.we couldn’t have been better looked after.Even upgraded our room Breakfast had to be room service due to the Covid 19 rules but was great
Wayne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

It is well positioned for parking at Plaza Espana, right on the tramline, lots of local restaurants close by, supermarket close by, a short walk to many of the interesting buildings and other amenities. Easy to drive to the highways to other parts of the Island. If one was a dedicated hiker, close to the Anaga protected area. Unfortunately, because of the COV-19 the restaurant was not accessible.
Bernard, 13-night romance trip
Verified Expedia guest review

4/10 Fair

Disappointing experience
We have stayed at this hotel on a few occasions and enjoyed it, the service was very good and staff very pleasant. However on this occasion we were extremely disappointed as we were placed on the 5 th floor next to the lift and there was extremely loud music all night which kept us awake until 5.30 am. I think more thought could have been given to the room we were allocated with the knowledge a function was being held on the roof terrace. Unfortunately this experience has put me off staying at the hotel again.
1-night trip
Verified Hotels.com guest review