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Novotel Rotorua Lakeside

4.5 star property
Luxury hotel in Rotorua with indoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Rotorua Lakeside

Indoor pool
Room, 1 King Bed, Lake View
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Al fresco dining, open daily

Reviews

8.0 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and 6 hot tubs
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • 24-hour room service
  • Conference centre
  • Business centre
  • 10 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The price is AU$189
includes taxes & fees
14 Jan - 15 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, 2 Queen Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

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Rydges Rotorua

Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very good, (1005)
The price is AU$205
includes taxes & fees
13 Jan - 14 Jan 2025
Rydges Rotorua
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About the area

Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201

What's nearby

  • Eat Street - 1 min walk
  • Tamaki Maori Village - 10 min walk
  • Polynesian Spa - 13 min walk
  • Rotorua Central Mall - 14 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬8 min walk
  • ‪Lone Star - ‬6 min walk
  • ‪Social Club - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬1 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬1 min walk

About this property

Novotel Rotorua Lakeside

Novotel Rotorua Lakeside puts you within a 10-minute drive of Skyline Rotorua. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Spanish, Thai

At a glance

Hotel size

  • 199 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (60 minutes per day)
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • Uncovered on-site self-parking (NZD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • 6 hot tubs
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Atlas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Clarkes Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 34 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 20 (subject to availability)

Parking

  • Uncovered self-parking costs NZD 15.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Does Novotel Rotorua Lakeside offer free cancellation for a full refund?
Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Rotorua Lakeside?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Novotel Rotorua Lakeside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Rotorua Lakeside?
Yes. Self-parking costs NZD 15.00 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Novotel Rotorua Lakeside?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Rotorua Lakeside and nearby?
Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include an indoor pool and a fitness centre. Novotel Rotorua Lakeside also has a garden.
Are there restaurants at or near Novotel Rotorua Lakeside?
Yes, Atlas offers al fresco dining and international cuisine.
What's the area around Novotel Rotorua Lakeside like?
Novotel Rotorua Lakeside is in the heart of Rotorua, a short 1-minute walk from Eat Street and 6 minutes' walk from Rotorua Hospital. Travellers say that the area is walkable and good for shopping.

Novotel Rotorua Lakeside Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Tired
The hotel is very tired and needs an upgrade. The bath / shower area is antiquated and dirty
D, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access to shopping and restaurants
Comfortable bed. Very quiet area. Close to a lot of restaurants, just across the street. Right across from the park and a beautiful walking path along the water front. Enjoyed the pool and thermal pools in the hotel.
Judith, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good family getaway
Staff were excellent friendly and obliging Partia was so lovely and looked after us at check in Checkout Susie was friendly All staff greeted my with a smile or hello Rooms spacious breakfast good Great locationk
Bernadette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Great location
The pros: good location, room had nice view over lake, close to eat street. The cons: poor overhead room lighting, one bedside lamp per queen bed, bedding was too hot, no free wifi, (O/S travellers do not have enormous data), expected to chromecast from personal streaming services, no provision of parking by Novotel. We found the stay quite impersonal.
2-night trip
Verified Hotels.com guest review

8/10 Very good

No hair dryer. Only one bathrobe in the closet and no slippers. The hotel lobby is dark and uninviting. Breakfast buffet was mediocre.
Dale, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Takashi, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable bed, great location, the room was clean, although bathroom needs an upgrade. Disappointed the pool/spa wasn’t open the whole time we were there. Apart from the lady who checked us in, the rest of the staff have an attitude as if everything’s too much effort.
Julie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

6/10 Good

The main reason to book Novotel is to use swimming pool and hit spa, but they told me it is not available to use and it will be available next morning. But next day still could not use. Disappointed on it.
Jong Bum, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Gail, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hetvi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good value for money
Lovely buffet breakfast. So much to choose from. Nice staff who are efficiently working in the breakfast area.trying to tend to your needs. In the room the toilet bwas a bit dated but overall excellent stay and lovely hotel.
3-night family trip
Verified Hotels.com guest review

6/10 Good

The place is nice and clean. However, the hotel should be equipped with amenities that are important for guests - for example dental kit, slippers etc.
Joseph, 1-night family trip
Verified Expedia guest review

2/10 Poor

There was stains on bed sheet. Black spots on pillows. Lipstick marks on pillows. Bathroom had human hair all over the walls
Mohammed, 1-night family trip
Verified Expedia guest review

6/10 Good

front desk staff less than optimal. Don't seem to want to work, including answering phones. Attitude of discontempt.
Sean, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Everything was good except for the pool and spa not being open and no warning that it wouldn’t be available.
Nicole, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Unfortunately our stay at the Novotel was very poor. We were so disappointed. We went for our daughters 10th birthday. The pool was closed for maintenance, the pool was the reason we picked this hotel but there was no notice of this. When we asked for an alternative solution they said nothing could be done. The YV didnt work, when we called reception they said they would fix it right away and no one came. The breakfast was very poor. Birds eating you breakfast everytime you stood up to get something else.
Claire, 2-night family trip
Verified Expedia guest review

8/10 Very good

I had a lovely view out of my window this time however the room wasn't the cleanest and the fridge was very noisy all night
Andrea, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Great location on the lake. Breakfast was great, however they could have done with another coffee machine! Loved it!
Kate, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I choose the park for the pool, however it was not advertised that it was under maintenance and not in use.
Louraine, 2-night family trip
Verified Wotif guest review

8/10 Very good

Pillows were very soft, not much substance to them.
Elizabeth, 1-night family trip
Verified Expedia guest review

6/10 Good

Too expensive for the services offered. Their swimming pool and spa is closed and still they dont mention at the time of booking. Parking is there but paid. No good concierge services. Lift tile was broken. Basin has chip. Didn't get welcome milk bottle but they kept checking paid supplies. House keeping happened at 3 pm after getting upset on staff. Heatpump has dripping sound at the nighy and so cant sleep properly.
Firoz, 2-night romance trip
Verified Expedia guest review

6/10 Good

Had a party downstairs that was extremely loud - clearly not sound proofed. Complained but it carried on quite late
Phaedra, 2-night romance trip
Verified Expedia guest review