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Copthorne Hotel Rotorua

Photo gallery for Copthorne Hotel Rotorua

Exterior detail
Outdoor spa tub
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Copthorne Hotel Rotorua

Copthorne Hotel Rotorua

4.0 star property
Suburban hotel in Glenholme with outdoor pool and restaurant

7.4/10 Good

867 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Refrigerator
  • Bathtub
Map
328-348 Fenton Street, Rotorua, 3201
Main amenities
  • 24-hour front desk
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Front desk safe
  • Garden
  • Outdoor pool
  • Restaurants and bar/lounge
  • Room service
  • Seasonal outdoor pool
  • Spa tub
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Fridge
  • Garden
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Glenholme

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • McDonald's - 2 min drive
  • Devon Sea Foods - 11 min walk
  • Kfc - 3 min drive
  • Ming & Sing - 2 min drive
  • Burger King - 18 min walk
Map

About this property

Copthorne Hotel Rotorua

Copthorne Hotel Rotorua is a great choice for a stay in Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. This upmarket hotel also features a bar/lounge, a hot tub and a terrace. The pool and comfortable beds get good marks from fellow travellers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • An outdoor pool
  • At least 80% of lighting from LEDs
  • Bike parking
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Garden
  • Hot tub
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Picnic area
  • Reusable cups only
  • Reusable tableware only
  • Safe-deposit box at front desk
  • Television in common areas
  • Terrace
  • Vegetarian dining options

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 17.50 to 25.00 for adults and NZD 13 to 13 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property uses eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua offer free cancellation for a full refund?
Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Copthorne Hotel Rotorua?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Copthorne Hotel Rotorua?
Yes, there's an outdoor pool.
Are pets allowed at Copthorne Hotel Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Copthorne Hotel Rotorua?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Copthorne Hotel Rotorua and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Copthorne Hotel Rotorua?
Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.
What's the area around Copthorne Hotel Rotorua like?
Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve. Travellers say that this hotel is in a good location.

Reviews

7.4

Good

7.5/10

Cleanliness

7.7/10

Staff & service

7.0/10

Amenities

6.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jihane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Natalie, 2-night trip
Verified Hotels.com guest review

6/10 Good

The staff was awesome, but the place felt desolate. Room was fine (twin double beds) but the bathroom wasn’t very convenient, not enough towel rails, and the shower curtain above the shower above a bath was really messy. Rather remove the tub and just have a decent shower
Verified Wotif guest review

4/10 Fair

Not enough facilities. Pictures on websites of the hotel weren't as we thought it should be. Had to change room as air-condition wasn't going.
Verified Expedia guest review

4/10 Fair

Wendy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tata, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Vikram, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Vandita, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very accomodating when have an unwell toddler from travel.
Jenn, 1-night family trip
Verified Wotif guest review

2/10 Poor

No room service or restaurant. But it wad not mentioned when i booked it online. Not good for the money. Room and bed dirty
Kulo, 1-night trip
Verified Expedia guest review