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Rotorua Citizens Club

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Standard Room, Non Smoking (Twin Room-Queen) | Rollaway beds, free WiFi, bed sheets
View from room
Standard Room, Non Smoking (Twin Room-Queen) | Rollaway beds, free WiFi, bed sheets
Standard Room, Non Smoking (Twin-Four Singles) | Rollaway beds, free WiFi, bed sheets
Rollaway beds, free WiFi, bed sheets

Overview of Rotorua Citizens Club

Rotorua Citizens Club

2.0 star property
No-frills Rotorua hotel with bar/lounge

8.2/10 Very good

471 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Refrigerator
  • Laundry facilities
  • Bar
Map
1146 Rangiuru Street, Rotorua, 3010

Room options

About this area

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • Ali Baba's Tunisian Takeaways - 2 min walk
  • Fat Dog Café & Bar - 2 min walk
  • El Mexicano Zapata - 2 min walk
  • Kiaora Japan - 2 min walk
  • Indian Star - 3 min walk

About this property

Rotorua Citizens Club

Rotorua Citizens Club is a great choice for a stay in Rotorua. For a bite to eat, guests can visit Fitz Club, which serves breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Bar/lounge

Services

  • Front desk (limited hours)
  • Laundry facilities

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Fitz Club – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between NZD 10.50 and NZD 32.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for NZD 15.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Does Rotorua Citizens Club offer free cancellation for a full refund?
Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rotorua Citizens Club?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Rotorua Citizens Club?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rotorua Citizens Club?
Yes, there's free self parking.
What are the check-in and check-out times at Rotorua Citizens Club?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Contactless check-out is available.
Are there restaurants at or near Rotorua Citizens Club?
Yes. Nearby restaurants include Indian Star (3-min walk), Atticus Finch (3-min walk) and Brew (3-min walk).
What's the area around Rotorua Citizens Club like?
Rotorua Citizens Club is a short 3-minute walk from Eat Street and 6 minutes' walk from Government Gardens. Travellers say that the hotel is in a great location.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice stay
Basic room with fridge available. Room is a bit outdated but clean. The room was a bit small and the bed was quite soft. Otherwise good place to stay for the night. Good price for the stay.
Yi Hsien, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cheap and cheerful - nothing luxurious about the place but served the purpose of having somewhere to put our heads for the night! Very convenient location!
Tracy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place and great price..
Montana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent in all aspects.
Lance and Carol, 3-night trip
Verified Wotif guest review

8/10 Very good

The rooms were clean and comfortable. It served the purpose of stay perfectly. The social club on the ground floor has a pub, restaurant, pool, darts, karaoki, etc. As the accommodation is situated above the club which is active till late, noise from the club can be heard.
Russell, 1-night family trip
Verified Wotif guest review

8/10 Very good

Reception lady is super friendly, while I did my check out and left my phone in the room. Room is clean and location is good accessible to the restaurants and city
SHIH-CHE, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good location, great price.
Nicole, 1-night family trip
Verified Expedia guest review

8/10 Very good

Accommodation in Rotorua CBD at a good price
I thought this was good value for the price. It's easy walking distance to Eat Street and other amenities in the center. Visitors have the option to use club facilities or not. The shower in the room was modern. I had trouble accessing the free WIFI, but not sure of the cause. Room had SKY TV which increased viewing options. We appreciated the free on-site parking. Good security was provided to the rooms.
Allison, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Debbie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Clean and nice smelling room however noise from the bar is disturbing at night.
Salvacion, 1-night family trip
Verified Expedia guest review